Technical Support Representative jobs in New Jersey

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Technical Support Representative
  • Gridless Power
  • Pennsauken, NJ FULL_TIME
  • About us

    Gridless Power is a rapidly growing battery startup focused on solving some of the most challenge energy storage problems. The company was awarded the "Steller Startup" award by Philadelphia Inquirer and was recognized by US Congress as "Most Innovative Startup in the Delaware Valley." Gridless is currently expanding into exciting new markets and developing a national brand in the battery industry.

    Job Description

    Gridless is looking for a Technical Support representative to handle Tier 1 customer support questions. Your responsibilities will include providing front line technical support to customers, supporting the sales team, and helping support installations with new customers.

    What we're looking for

    The ideal candidate is organized, patient, and has excellent interpersonal and communications skills. They must be customer oriented and enjoy working with a small team in a highly collaborative environment. Experience with troubleshooting IoT devices and camera systems is a plus.

    Responsibilities Include

    • Answer the customer support line and either resolve any issues or escalate to the proper IT member.
    • Provide guidance to customers as they deploy Gridless battery technology and be able to answer basic support and setup questions.
    • Escalate any customer issues with the relevant department.
    • Track order progress with the production department and communicate lead times to the sales team.
    • Support other tasks related to sales and logistics as the need arises.

    Qualifications

    • 2 years experience
    • Ability to work with minimal supervision, balance multiple priorities, achieve deadlines
    • Ability to work in a startup environment with a small team
    • Able to manage multiple priorities
    • Strong customer service skills
    • Experience with with IP cameras and video management systems is a plus

    Job Type: Full-time

    Pay: $47,000.00 - $55,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Monday to Friday

    Experience:

    • Customer support: 2 years (Required)

    Work Location: In person

  • 5 Days Ago

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Technical Support Representative
  • Spatial Data Logic
  • Somerset, NJ FULL_TIME
  • Spatial Data Logic (“SDL”) is seeking a passionate technical support representative to join our dynamic team. As a part of SDL’s Technical Support Team you play a key role in the support and overall s...
  • 10 Days Ago

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Technical Support Representative I
  • Central Business Solutions, Inc
  • Hamilton, NJ FULL_TIME
  • Position Role/Tile: Technical Support Representative I Location: Hamilton, NJ​. Summary The primary role for Level 1 support technician is to be the front line of support for the Helpdesk to trouble s...
  • 1 Month Ago

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IT - Customer Technical Support Representative 1
  • Lucid Technologies Inc
  • Woodbridge, NJ FULL_TIME
  • Job Title: IT - Customer Technical Support Representative 1 Location work will be performed: NJF003 - Woodbridge - NJ Job Description: IT Desktop Support Specialist - Edison, NJ Enterprise Customer Ca...
  • 1 Day Ago

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Technical Support
  • ProPhoenix Corporation
  • Burlington, NJ FULL_TIME
  • ProPhoenix is a leader in the design and delivery of the most comprehensive, dynamic, and secure Public Safety software products in the industry. Established in 2003 and headquartered in Moorestown, N...
  • 18 Days Ago

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Account representative
  • Synerfac Technical Staffing
  • Mount Laurel, NJ FULL_TIME
  • Job Description Job Description Our client, a leading company in sign fabrication, is seeking an Account Representative to join their sales team. With clients ranging from local businesses to well kno...
  • 1 Month Ago

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Technical Support Representative
  • Poolside Tech
  • New Hope, PA
  • Poolside Tech is a leading provider of innovative pool automation products that enhance the pool ownership experience. W...
  • 3/28/2024 12:00:00 AM

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Technical Support Representative
  • CPT Network Solutions
  • Wood Dale, IL
  • Job Responsibilities: • Work in a team environment to manage and complete all daily department tickets. • Manage queue c...
  • 3/28/2024 12:00:00 AM

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Technical Support Representative
  • ZoomOnline
  • Dallas, TX
  • About Us ZoomOnline is an emerging internet service provider in the US, with start-up in Dallas, TX & Phoenix, AZ. Our v...
  • 3/28/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Wichita, KS
  • LOCATION: Wichita, KS JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.00 - $14.00 / hour BENEFITS ...
  • 3/26/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Dallas, TX
  • LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour BENEFITS &...
  • 3/26/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Savannah, GA
  • LOCATION: Savannah, GA JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.10 - $16.10 / hour BENEFITS...
  • 3/26/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Las Cruces, NM
  • LOCATION: Las Cruces, NM JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.50 - $14.50 / hour BENEFI...
  • 3/26/2024 12:00:00 AM

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Technical Support Representative
  • Xactus
  • Charlotte, NC
  • EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for e...
  • 3/26/2024 12:00:00 AM

New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River. New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$47,383 to $60,891

Technical Support Representative
Enterprise resource planning (ERP) experience is preferred, QAD.
May 04, 2023
Technical Support Representative in Tucson, AZ
Maintains a high level of customer service while processing orders, returns and customer pricing inquiries across multiple product lines via phone, email or fax.
March 24, 2023
Technical Support Representative in San Francisco, CA
Collaborate with Engineering, Product Management, and other cross-functional peers on specific user-impacting issues.
March 26, 2023