Technical Support Representative jobs in North Carolina

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Technical Support Representative
  • iQor
  • Charlotte, NC FULL_TIME
  • Technical Support Representative

    We are seeking a highly motivated and technically skilled individual to join our Home Internet Technical Support team. As a Technical Support Specialist, you will be responsible for providing technical support and troubleshooting assistance to our customers via phone.

    Pay Rate: $18.00 per hour.
    Onboarding Date: January 8, 2024.
    Training Date: January 15, 2024

    Description:
    • We are hiring for a Telecommunications program within our Charlotte Call Center.
    • We are hiring Technical Support Representatives to handle inbound and outbound calls to assist customers with technical support issues.
    • Candidates should have at least 1 year of technical support experience, working knowledge of basic computer applications, and excellent communication skills.

    Job Details:
    • Pay starts at $18/hr. plus performance bonuses.
    • Willing to work in the office in Charlotte.
    • Must be able to work nights and weekends and live within driving distance of our Charlotte location.

    Perks:
    • Monthly Performance Bonuses.
    • Free Mobile Phone Plans.
    • Quarterly reviews and raises based upon performance.
    • Career Development and Management Training.
    • Travel and Entertainment Discounts.

    Requirements:
    • 1 years of customer service experience required.
    • Must have at least 1 year of technical support experience with mobile phones and home internet.
    • HS Diploma or GED/equivalent.
    • Computer literacy and typing skills of 25 words per minute.
    • Self-motivated and able to adapt and comprehend changes in business processes or procedures.

    Benefits:
    • 401(k)
    • Dental insurance.
    • Health insurance.
    • Paid time off.
    • Referral program.
    • Vision insurance.

    All About iQor
    iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.
  • 21 Days Ago

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Technical Support Representative
  • SmallHD
  • Cary, NC FULL_TIME
  • SmallHD– Who are we? SmallHD designs and manufactures cutting-edge display products for both the independent filmmaker and cinema industry. Our monitors are being used worldwide to consistently provid...
  • Just Posted

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Technical Support Representative
  • PARAGON DIAGNOSTICS
  • Durham, NC FULL_TIME
  • Are you interested in making a difference in healthcare by assisting our operations team and building relationships with customers? As a member of our technical services team, that is exactly what you...
  • 4 Days Ago

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Technical Support & Sales Representative
  • GoDaddy
  • Carolina, NC FULL_TIME
  • Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office...
  • 18 Days Ago

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Technical Support Representative - #43805
  • iQor
  • Charlotte, NC FULL_TIME
  • Location: Charlotte, North Carolina, United StatesPosted Date: 02/23/2024We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stre...
  • 1 Month Ago

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Technical Support Representative
  • Xactus
  • Charlotte, NC FULL_TIME
  • WHO WE ARE: Xactus (pronounced ?Zac-tus?) is the leading verification innovator for the mortgage industry. We have over 6,500 clients ranging from the largest bank and non-bank mortgage originators to...
  • 1 Month Ago

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Technical Support Representative
  • Poolside Tech
  • New Hope, PA
  • Poolside Tech is a leading provider of innovative pool automation products that enhance the pool ownership experience. W...
  • 3/28/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Wichita, KS
  • LOCATION: Wichita, KS JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.00 - $14.00 / hour BENEFITS ...
  • 3/26/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Dallas, TX
  • LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour BENEFITS &...
  • 3/26/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Savannah, GA
  • LOCATION: Savannah, GA JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.10 - $16.10 / hour BENEFITS...
  • 3/26/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Las Cruces, NM
  • LOCATION: Las Cruces, NM JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.50 - $14.50 / hour BENEFI...
  • 3/26/2024 12:00:00 AM

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Technical Support Representative
  • Xactus
  • Charlotte, NC
  • EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for e...
  • 3/26/2024 12:00:00 AM

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Technical Support Representative
  • Xactus
  • Denver, CO
  • EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for e...
  • 3/26/2024 12:00:00 AM

M
Technical Support Representative
  • Medit
  • Irvine, CA
  • Medit specializes in 3D measurement and CAD/CAM solutions for dental clinics and labs, including intraoral scanners, bas...
  • 3/24/2024 12:00:00 AM

North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$41,318 to $53,098

Technical Support Representative
Enterprise resource planning (ERP) experience is preferred, QAD.
May 04, 2023
Technical Support Representative in Tucson, AZ
Maintains a high level of customer service while processing orders, returns and customer pricing inquiries across multiple product lines via phone, email or fax.
March 24, 2023
Technical Support Representative in San Francisco, CA
Collaborate with Engineering, Product Management, and other cross-functional peers on specific user-impacting issues.
March 26, 2023