Technical Support Representative jobs in Lancaster, CA

R
Technical Support Representative
  • ReqRoute,Inc
  • Covina, CA FULL_TIME
  • Job title: Technical Support Representative
    Location: Covina, CA
    Term: Contract

    Travel Required - Transportation Mandatory (within a max of 40-50 mile range)
    Shift: Monday-Friday, 8 hour shift between 7:00am-6:00pm PST. After hours & weekend shift schedule required when requested. Shift flexibility is a requirement.


    Note: Vaccination Required

    Job Description:
    • Candidate is aware that this is X months contract and may extend as needed
    • plus weeks training at South Harbor Blvd., Santa Ana, CA 92704 by 405 FWY
    • as needed, 4 plus weeks at El Segundo and\or Long Beach\Airport Plaza
    •  once candidate is fully trained. Candidate will be assigned to proper area for coverage.
    •  Flexible hours to work or drive as needed all over OC and LA
    • Able Lift 50 LB or more (printers or other equipment as needed)
    • Drive to support and\or Cover tech that may call out on the last mins
    • Can transport equipment from one site to next site.
    • Work hours 8 AM and end 5 PM with 1 hour lunch.
    •  As needed, work after hours (Cut Over is 5PM and start late like 12PM to when project end) will get full 8 hours.
    • As needed, come in next day before 6AM Go-Live support.
    •  As needed, work on the Saturday or Sunday and take 1 or 2 days off during the week to make 40 hours week    
    Job Summary:
    • Candidate must be able to provide onsite IT support to more than 90 sites and 6,500 users located near Los Angeles & Orange county, CA. Project includes daily operational support and IT Tier 2 end user device support.
    Top Requirements:
    • Desktop & Field Support skills, customer service experience, technical troubleshooting, preferred ITIL certification
    • What experience will set candidates apart from one another? Customer service skills, end user Tier 2 device support experience, printers, technical troubleshooting ability. ***
    Primary Responsibilities:
    •  Must have a valid driver’s license, car insurance and dependable vehicle
    • Provide In-Person Corporate office and clinic onsite support for end user IT desktop support services
    • Provide laptop and desktop support for Windows devices to include software installations and end user data migrations
    • Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care and concern with each and every internal and external customer
    • Coordinates with both internal IT resources and external vendors as needed on small-scale application and hardware upgrades or installations
    • Ensures proper ticket communication protocol including announcing arrival, work performed, status and departure
    Required skills:
    • Knowledge of remote assistance tools, Active Directory, Citrix, VPN, LAN and WAN
    • Ability to problem-solve and resolve issues in a ticket management system in accordance with service level agreements
    • Strong interpersonal skills and ability to coordinate/collaborate with other technical teams to resolve issues and determine problem resolution
    Required skills
    • End-user software and hardware support in a mid-to-large size enterprise. Experience includes operating system software, desktops, laptops, tablets, smart phones, printers, telephones and cabling environments
    •  3 years of experience in desktop, laptop and smart phones troubleshooting.
    •  Experience with Android and Apple IOS support
    •  Must be able to lift up to 70 pounds
    •  You will be asked to perform this role in an office setting or other company location
         Nice to Have
    • 2 years’ experience in troubleshooting laptop and desktop issues in Enterprise Environment
    • 2 years’ experience Microsoft Software Office Suite
    • Knowledge of Active Directory, Citrix, Microsoft SCCM
    please send resumes to neeraj@reqroute.com
  • 1 Day Ago

R
Technical Support Representative
  • ReqRoute,Inc
  • Mission Hills, CA FULL_TIME
  • Job title: Technical Support Representative Location: Mission Hills, CA Term: Contract Travel Required - Transportation Mandatory (within a max of 40-50 mile range) Shift: Monday-Friday, 8 hour shift ...
  • 1 Day Ago

M
Technical Support Representative II
  • Maverick Payments
  • Calabasas, CA FULL_TIME
  • Exciting Opportunities at Maverick Payments!Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, our ideas are valued, and your colleagues feel mo...
  • 16 Days Ago

A
Technical Support Representative
  • Aleron
  • Burbank, CA FULL_TIME
  • Description Acara solutions is hiring a Technical Support Representative for our partner in Burbank, CA who specializes in technology manufacturingHere is what you will get: $18 - $28/hr DOEHere is wh...
  • 1 Month Ago

A
Japanese Bilingual Sales Representative
  • Advantage Technical
  • Los Angeles, CA FULL_TIME
  • Job Title: Japanese Bilingual Sales Representative Work Location: Los Angeles, CA Schedule: Monday - Friday. Occasional nights and weekends will be required for events and meetings. Industry: Wine Man...
  • 2 Days Ago

A
Technical Support
  • ACT Lighting Inc
  • Burbank, CA FULL_TIME
  • JOB TITLE: Technical Support EMPLOYER: A.C.T. Lighting, Inc. DEPARTMENT: Technical Services REPORTS TO: Software Support Manager EFFECTIVE DATE: 2/26/2024 SUMMARY: This position is an in-house product...
  • 28 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Technical Support Representative jobs found in Lancaster, CA area

B
Information Technology Support Specialist
  • BYD North America
  • Pasadena, CA
  • SUMMARY This role is responsible for the day-to-day operation and maintenance of the organization’s computer networks an...
  • 3/27/2024 12:00:00 AM

P
Senior CAD/CAM Programmer
  • Princeton Tool
  • Palmdale, CA
  • Description: Princeton Precision Group: Always Advancing. Each business unit under the PPG portfolio has been deliberate...
  • 3/27/2024 12:00:00 AM

P
Senior CAD/CAM Programmer
  • Princeton Tool
  • Acton, CA
  • Description: Princeton Precision Group: Always Advancing. Each business unit under the PPG portfolio has been deliberate...
  • 3/27/2024 12:00:00 AM

P
Senior CAD/CAM Programmer
  • Princeton Tool
  • Lake Hughes, CA
  • Description: Princeton Precision Group: Always Advancing. Each business unit under the PPG portfolio has been deliberate...
  • 3/27/2024 12:00:00 AM

T
Tech Support Specialist
  • Tentek, Inc.
  • Burbank, CA
  • Job Description Job Description POSITION OVERVIEW: The responsibilities for the position of Technical Support Specialist...
  • 3/27/2024 12:00:00 AM

P
Senior CAD/CAM Programmer
  • Princeton Tool
  • Universal City, CA
  • Description: Princeton Precision Group: Always Advancing. Each business unit under the PPG portfolio has been deliberate...
  • 3/27/2024 12:00:00 AM

P
Senior CAD/CAM Programmer
  • Princeton Tool
  • La Crescenta, CA
  • Description: Princeton Precision Group: Always Advancing. Each business unit under the PPG portfolio has been deliberate...
  • 3/27/2024 12:00:00 AM

P
Senior CAD/CAM Programmer
  • Princeton Tool
  • San Fernando, CA
  • Description: Princeton Precision Group: Always Advancing. Each business unit under the PPG portfolio has been deliberate...
  • 3/27/2024 12:00:00 AM

Lancaster /ˈlæn.kæstər/ is a charter city in northern Los Angeles County, in the Antelope Valley of the western Mojave Desert in Southern California. As of 2013, Lancaster was the 31st largest city in California. Lancaster is part of a twin city complex with its southern neighbor Palmdale and together they are the principal cities within the Antelope Valley region. Lancaster is located approximately 61 miles (98 km) north (by highway) of downtown Los Angeles, near the Kern County line. It is separated from the Los Angeles Basin by the San Gabriel Mountains to the south, and from Bakersfield a...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$48,063 to $61,765
Lancaster, California area prices
were up 3.2% from a year ago

Technical Support Representative in Austin, TX
Communicate with end user at their level of expertise to solve problems via face to face interaction, telephone, remote pc applications and/or e-mail.
January 13, 2023
Technical Support Representative in Chatsworth, CA
Check data accuracy in orders and invoices.
April 27, 2023
Technical Support Representative in Columbia, SC
Monitor and report on activities and provide relevant management information on any outstanding issues.
December 08, 2022
Document all issues and resolutions, as well as stay in constant communication with clients regarding the progress of their case.
April 03, 2023