Technical Support Representative jobs in Connecticut

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Technical Support Representative
  • Staffing 360 Solutions
  • Oxford, CT FULL_TIME
  • [Logo

    Description automatically generated]
    Monroe Staffing, a division of Staffing 360 Solutions, is currently hiring a Technical Support Representative for a well-known security system supplier located in Oxford, CT. The ideal candidate will have at least one year of experience in a call center environment and excellent verbal and written skills. Training will be provided.

    Location: Oxford, CT

    Pay rate: $18.00-19.00/hr.

    Shift: 8:00am-4:30pm, Monday- Friday

    Key Responsibilities of a Technical Support Representative:
    1. Identifies, investigates, and resolves users’ problems with software and hardware.
    2. Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, and similar concerns.
    3. Consults with users to determine steps and procedures taken to identify and resolve the problem.
    4. Applies knowledge of software, hardware, and procedures to solve problems.
    5. Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.
    6. Collaborates with other staff to research and resolve problems.
    7. Assessing software bugs and compile findings along with suggesting resolutions for development team members
    8. Maintains knowledge of technological innovations and trends.
    9. Performs other related duties as assigned.

    Qualifications of a Technical Support Representative:
    1. High School Diploma required
    2. At least 1 year of experience in a call center environment
    3. Ability to explain technical issues to technical and nontechnical employees and customers
    4. Professional and pleasant telephone manner
    5. Proficient with Microsoft Office Suite or related software
    6. Ability to work overtime when needed
    7. Proficient with or the ability to quickly learn an array of computer hardware and software.
    8. Excellent verbal and written communication skills.

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  • Just Posted

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Field Technical Support Representative
  • Hubbell Electric Heater Co
  • Stratford, CT FULL_TIME
  • SummaryInterface with customers that require post sale technical support, both in-house and in the field, to improve customer satisfaction. Troubleshoots via telephone, written communication, and onsi...
  • 10 Days Ago

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Technical Support Representative in Bloomfield, CT (Onsite)
  • Mindlane
  • Bloomfield, CT FULL_TIME
  • Duties: Meet and greet colleagues to answer questions and resolve problems related to all Lines of Business for products and services. Triage colleague technical problems and determine if further tech...
  • 10 Days Ago

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Phlebotomist Patient Services Representative - Floater
  • Global Technical Talent
  • Bristol, CT FULL_TIME
  • This job offer is not available in your country. Job Description : The Phlebotomist Patient Services Representative - Floater (PSR - Float) represents the face of our company to patients, both as part...
  • Just Posted

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Phlebotomist Patient Services Representative (Onsite)
  • Global Technical Talent
  • Bridgeport, CT FULL_TIME
  • Phlebotomist Patient Services Representative (Onsite) Contract Duration Months Pay rate up to $ / hr Description : The Phlebotomist Patient Services Representative (PSR I) represents the face of our c...
  • 4 Days Ago

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Accounts Receivable Representative
  • Healthcare Support Staffing
  • Rocky Hill, CT FULL_TIME
  • Company DescriptionWhy You Should Work For Us:HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placin...
  • 1 Month Ago

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Technical Support Representatives
  • Velotric
  • Bellmawr, NJ
  • We are seeking a Technical Support Representative to join our team and support our retail partners and proud owners thro...
  • 4/24/2024 12:00:00 AM

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Technical Support Representative
  • Randstad Digital
  • Direct Hire/Salaried Position On-site in St. Charles, Missouri < 25% local travel when necessary, in local area w/local ...
  • 4/24/2024 12:00:00 AM

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Technical Support Representative
  • PVH - PVHardware
  • Houston, TX
  • We are looking for an Aftersales Support Agent be responsible for customer support requests through, phone, support port...
  • 4/24/2024 12:00:00 AM

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Technical Support Representative
  • Teksystems
  • Anaheim, CA
  • TEKsystems Technical Support Representative in Anaheim , California FOR IMMIDIATE CONSIDERATION, PLEASE EMAIL YOUR MOST ...
  • 4/24/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Pampanga, Pampanga
  • LOCATION: Pampanga, PH JOB TYPE: Full-Time PAY TYPES: Hourly POSITION OVERVIEW: ... --------------: ... POSITION RESPONS...
  • 4/22/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Las Cruces, NM
  • LOCATION: Las Cruces, NM JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.50 - $14.50 / hour BENEFI...
  • 4/20/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Savannah, GA
  • LOCATION: Savannah, GA JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.10 - $16.10 / hour BENEFITS...
  • 4/20/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Dallas, TX
  • LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour BENEFITS &...
  • 4/20/2024 12:00:00 AM

Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$46,382 to $59,605

Technical Support Representative
Enterprise resource planning (ERP) experience is preferred, QAD.
May 04, 2023
Technical Support Representative in Tucson, AZ
Maintains a high level of customer service while processing orders, returns and customer pricing inquiries across multiple product lines via phone, email or fax.
March 24, 2023
Technical Support Representative in San Francisco, CA
Collaborate with Engineering, Product Management, and other cross-functional peers on specific user-impacting issues.
March 26, 2023