Technical Support Representative jobs in Arkansas

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Technical Support Representative - Work from Home
  • PSG Global Solutions Careers
  • Brinkley, AR FULL_TIME
  • Description

    We're looking for a Technical Support Representative, working in IT (excluding Telecommunication) industry in Arkansas, United States.

    In this work-at-home role, you will be the eyes and ears for our team in fielding customer inquiries, and innovate ways to respond to varying questions, issues and concerns. You will have the chance to interact with people from all walks of life and no two days will be the same.

    Your responsibilities:

    • Provide front line, first level, technical assistance for consumers
    • Support Client specific high speed internet services delivering an exceptional customer experience
    • Resolve technical problems, within a fast paced, customer facing environment
    • Troubleshoot and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.
    • Support customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.
    • Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.
    • Demonstrate advanced product knowledge and he ability to solve customer issues.
    • Resolve customer issues on the first call as frequently as possible.
    • Open and manage trouble ticket system for user issues, Data Network, OS issues.
    • Be patient, courteous and friendly with customers at all times.
    • Demonstrate a positive attitude.
    • Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.
    • Adhere to all work schedule assignments.
    • Abide by and support management directives and adhere to all company policies.
  • 1 Day Ago

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Technology Technical Support Representative - Work From Home
  • Teleperformance
  • Arkansas, AR FULL_TIME
  • Overview DOING BUSINESS WITH PEOPLE, FOR PEOPLE. Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 62...
  • 2 Months Ago

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HOLDING Customer Service / Technical Support Representative - Night Shift (Remote)
  • Concentrix
  • AR, AR FULL_TIME
  • Description JOB DESCRIPTION The Customer Service / Technical Support Representative - Night Shift (Remote) works from home and interfaces with customers via inbound / outbound calls and / or via the I...
  • 20 Days Ago

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Computer Support Technician
  • University of Arkansas Pulaski Technical College
  • Pulaski, AR FULL_TIME
  • Current University of Arkansas System employees including student employees and graduate assistants need to log into Workday on My Apps. Simply enter "Find Jobs" in the Workday search bar to view open...
  • 25 Days Ago

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Computer / AV Support Tech
  • University of Arkansas Pulaski Technical College
  • Pulaski, AR FULL_TIME
  • Current University of Arkansas System employees including student employees and graduate assistants need to log into Workday on My Apps. Simply enter "Find Jobs" in the Workday search bar to view open...
  • 25 Days Ago

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Customer Service Representative
  • Signature Flight Support Corporation
  • Chester, AR FULL_TIME
  • Job DescriptionSignature Aviation is looking for a Customer Service Reprehensive that thrives on fast paced multi tasking positions.Signature Aviation is a market leading global aviation services prov...
  • 1 Day Ago

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Technical Support Representative
  • Poolside Tech
  • New Hope, PA
  • Poolside Tech is a leading provider of innovative pool automation products that enhance the pool ownership experience. W...
  • 3/28/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Wichita, KS
  • LOCATION: Wichita, KS JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.00 - $14.00 / hour BENEFITS ...
  • 3/26/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Dallas, TX
  • LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour BENEFITS &...
  • 3/26/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Savannah, GA
  • LOCATION: Savannah, GA JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.10 - $16.10 / hour BENEFITS...
  • 3/26/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Las Cruces, NM
  • LOCATION: Las Cruces, NM JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.50 - $14.50 / hour BENEFI...
  • 3/26/2024 12:00:00 AM

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Technical Support Representative
  • Xactus
  • Charlotte, NC
  • EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for e...
  • 3/26/2024 12:00:00 AM

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Technical Support Representative
  • Xactus
  • Denver, CO
  • EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for e...
  • 3/26/2024 12:00:00 AM

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Technical Support Representative
  • Medit
  • Irvine, CA
  • Medit specializes in 3D measurement and CAD/CAM solutions for dental clinics and labs, including intraoral scanners, bas...
  • 3/24/2024 12:00:00 AM

Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of Siouan derivation from the language of the Osage denoting their related kin, the Quapaw Indians. The state's diverse geography ranges from the mountainous regions of the Ozark and the Ouachita Mountains, which make up the U.S. Interior Highlands, to the densely forested land in the south known as the Arkansas Timberlands, to the eastern lowlands along the Mississippi River and the Arkansas Delta. Arkansas is the 29th largest by area and the 33rd...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$39,222 to $50,405

Technical Support Representative
Enterprise resource planning (ERP) experience is preferred, QAD.
May 04, 2023
Technical Support Representative in Tucson, AZ
Maintains a high level of customer service while processing orders, returns and customer pricing inquiries across multiple product lines via phone, email or fax.
March 24, 2023
Technical Support Representative in San Francisco, CA
Collaborate with Engineering, Product Management, and other cross-functional peers on specific user-impacting issues.
March 26, 2023