Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Are you a strategic, innovative facilities leader ready to help clients optimize their business.
Sodexo Energy and Resource is seeking a Senior Technical Support Manager for a prominent Oil and Gas Client in Houston, TX.
Are you the One?
We are seeking an energetic facilities operations Technical Support Manager with critical systems experience in data center maintenance to serve as a technical resource for additional facilities in all areas of mechanical, electrical, and plumbing (MEP) systems. The position will help ensure overall availability and reliability to meet or exceed defined service levels of operations. The Technical Support Manager will assist in maintaining high reliability and performance while keeping operating costs in facilities at a minimum.This role will coordinate with operations leadership, Engineers, Design, and & Construction firms, as well as critical client stakeholders. The Technical Support Manager will support additional Critical Systems in Office Spaces, Technical Centers/Laboratories as well as Refineries/Industrial facilities. This position will work primarily in an office environment but will support field operations throughout the client’s portfolio.
Is this opportunity right for you? We are looking for candidates who:
The successful candidate will:
Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
Not the job for you? At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, and Senior Living locations across the United States. Continue your search for Facilities Management jobs.
Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Supports product/products District Managers through the successful dissemination of technical systems, programs, and products.
Key Duties-Day to day leadership support of successful dissemination of technical systems, programs, and products of the brand
- Provides innovative solutions to our clients that deliver cost and quality solutions.
- Interprets relevant Sodexo policy and procedures and makes frequent business decisions, often without the benefit of direct guidance.
- Interfaces with all levels of staff, current and prospective clients, and vendors.
Basic Education Requirement - Bachelor’s Degree or equivalent experienceBasic Management Experience - 5 yearsBasic Functional Experience - 5 years of experience in related fieldSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.