Technical Support Manager jobs in North Platte, NE

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Level 1 Technical Support
  • Intralinks, Inc.
  • Gering, NE FULL_TIME
  • About the Job

    We are looking for a reliable Entry Level Technical Support to join our team. You will be responsible for assisting customers with any issues they may have with our products or software and providing them with the best possible solutions.

    You should be able to troubleshoot and resolve problems in a timely manner and be able to work both independently and within a team.

    Responsibilities

    • Provide live support to customers via phone, chat, or email
    • Identify and research any potential issues with products or software
    • Provide detailed technical information about products and software
    • Document issues and progress in order to provide customer feedback
    • Follow communication procedures, guidelines, and policies
    • Take the extra mile to engage customers
    • Work in a fast-paced environment
    • Use best practices when troubleshooting issues
    • Remain professional in all aspects when interacting with customers
    • Create and maintain an organized workspace
    • Follow all company policies and procedures
    • Work as part of a team to resolve customer issues

    We offer industry-leading benefits including: Paid Holidays, Personal Time Off, Retirement Plan with Match, We also offer a fun and safe working environment along with competitive pay.

    Job Type: Full-time

    Pay: $15.00 - $20.00 per hour

    Expected hours: 40 per week

    Benefits:

    • Paid time off
    • Professional development assistance
    • Retirement plan

    Compensation package:

    • Bonus opportunities

    Schedule:

    • 8 hour shift
    • Monday to Friday
    • On call

    Experience:

    • Customer service: 1 year (Preferred)

    Ability to Commute:

    • Gering, NE 69341 (Preferred)

    Work Location: In person

  • 1 Month Ago

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Technical Product Marketing Manager
  • iboss
  • Cheyenne, WY FULL_TIME
  • Company Overview iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. This eliminates the nee...
  • 8 Days Ago

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Case Manager/Support Services
  • Specialty Counseling & Consulting, LLC
  • Cheyenne, WY FULL_TIME
  • Case Manager/Support Services Specialty Counseling & Consulting is a CARF-accredited, multi-specialty outpatient behavioral health agency. In-Person, flexible work schedule, promote work/family/life b...
  • 7 Days Ago

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Customer Support Manager
  • Wonder Works Construction Corp.
  • Cheyenne, WY FULL_TIME
  • Company DescriptionWonder Works is one of the most respected Development and Construction firms in the Tri-State area that have earned its reputation by building with integrity and quality since 1987....
  • 15 Days Ago

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Host Home Provider – Logan County - 300 hiring bonus!
  • Support, Inc.
  • Sterling, CO CONTRACTOR
  • Host Home Provider/Foster Care – Logan County, Colorado $300 hiring bonusSalary Range: $18,000.00 to $65,000.00/year depending on the clients’ disability level Support Inc. is a highly regarded servic...
  • 1 Day Ago

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Travel Dialysis Technician - $1,250 per week
  • Healthcare Support
  • North Platte, NE FULL_TIME
  • Healthcare Support is seeking a travel Dialysis Technician for a travel job in North Platte, Nebraska.Job Description & RequirementsSpecialty: Dialysis TechnicianDiscipline: Allied Health Professional...
  • 28 Days Ago

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0 Technical Support Manager jobs found in North Platte, NE area

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FT Consumer Support Specialist - 100% Work From Home>
  • Keeper
  • North Platte, NE
  • [Customer Service / Remote] - Anywhere in U.S. / $20.25 per hour / Medical, Dental & Vision / 401k / PTO / M-F 8:30a-5:0...
  • 3/28/2024 12:00:00 AM

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Chief Engineer Maintenance
  • Ramada Inn
  • North Platte, NE
  • Chief Engineer - Maintenance Are you a highly skilled and motivated Chief Engineer looking for an immediate opportunity ...
  • 3/28/2024 12:00:00 AM

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Travel Cath Lab Technologist - $2,643 per week
  • Stability Healthcare
  • North Platte, NE
  • Genie Healthcare is seeking a travel Cath Lab Technologist for a travel job in North Platte, Nebraska. Job Description &...
  • 3/28/2024 12:00:00 AM

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Specialized Home Provider - Wheelchair Accessible - Fremont, NE
  • Mosaic
  • North Platte, NE
  • Are you looking for a meaningful opportunity in your own home? Become a Host Home / Shared Living provider with Mosaic a...
  • 3/28/2024 12:00:00 AM

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Travel Respiratory Therapist - $2,073 per week
  • Stability Healthcare
  • North Platte, NE
  • Genie Healthcare is seeking a travel Respiratory Therapist for a travel job in North Platte, Nebraska. Job Description &...
  • 3/28/2024 12:00:00 AM

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Nurse Practitioner or Physician Assistant - North Platte NE
  • Mrg Exams
  • North Platte, NE
  • Job DescriptionJob Description Work can be performed by a Nurse Practitioner or Physician Assistant We are looking for t...
  • 3/28/2024 12:00:00 AM

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Guest Services Leader
  • Pilot Company
  • North Platte, NE
  • Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members an...
  • 3/27/2024 12:00:00 AM

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Field Inspector Telecommunications
  • Congruex
  • North Platte, NE
  • Job Description Job Description Networks Built Better. Congruex is a multi-national organization that specializes in bro...
  • 3/26/2024 12:00:00 AM

North Platte is a city in and the county seat of Lincoln County, Nebraska, United States. It is located in the southwestern part of the state, along Interstate 80, at the confluence of the North and South Platte Rivers forming the Platte River. The population was 24,733 at the 2010 census. North Platte is a railroad town; Union Pacific Railroad's large Bailey Yard is located within the city. Today, North Platte is served only by freight trains, but during World War II the city was famous for the North Platte Canteen. Tens of thousands[citation needed] of volunteers from North Platte and surrou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$115,338 to $153,696
North Platte, Nebraska area prices
were up 2.3% from a year ago

Technical Support Manager in Muskegon, MI
ADBA members can rest assured that they have access to the latest technical information, interpretation of regulations and personal advice from our expert team.
December 19, 2019
Technical Support Manager in Spartanburg, SC
Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
December 12, 2019
Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
December 08, 2019