Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
About the Job
We are looking for a reliable Entry Level Technical Support to join our team. You will be responsible for assisting customers with any issues they may have with our products or software and providing them with the best possible solutions.
You should be able to troubleshoot and resolve problems in a timely manner and be able to work both independently and within a team.
Responsibilities
We offer industry-leading benefits including: Paid Holidays, Personal Time Off, Retirement Plan with Match, We also offer a fun and safe working environment along with competitive pay.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Compensation package:
Schedule:
Experience:
Ability to Commute:
Work Location: In person
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0 Technical Support Manager jobs found in North Platte, NE area