Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Location: Stuttgart
Experience: 2-3 Years
Language: German Mandatory , English
Main Skills : Windows 7 , 8 , 10 , Active directory , SCCM , TCP / IP
Requirement:
5 years’ experience supporting Microsoft systems (Windows7, 8.1,10) in IT Infrastructure function.
· Must have knowledge of PC hardware architecture
· Must have knowledge of typical desktop applications, (i.e., MS Office, virus scan, Ghost, etc.)
· Must have knowledge of SCCM and operations (Installing applications, patch management)
· Prior experience in Remote Desktop support
· A solid understanding of TCP/IP, DNS, DHCP and other network fundamentals
· Should have good understanding of Microsoft Active Directory, DHCP and DNS
· Should have good understanding of user profile management
· Proven Customer Service skills
· Good written and oral communication
Contract Duration : 6 months Possible extension
Clear All
0 Technical Support Manager jobs found in Lexington, KY area