Technical Support Manager jobs in Greenville, MS

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Membership Support Manager
  • Girl Scouts of Gateway Council
  • Orange, FL FULL_TIME
  • Title:  Membership Support Manager
    Reports to: Chief Membership and Strategy Officer
    Classification/FLSA Status: Regular, Full Time, Exempt 
    Location: Hybrid
     
    Position Summary

    The Membership Support Manager is responsible for implementing and assessing a comprehensive year-round membership support and retention growth strategy that increases girl, adult and volunteer membership within an assigned geographic area. This position will serve as the local subject matter expert and primary point of contact for community volunteers, troops leaders, and members. The Membership Support Manager is responsible for meeting assigned girl and adult renewal and retention goals that support council-wide sustainable organizational health and increased participation in the Girl Scout Movement. In this key operational position, the Membership Support Manager will partner with community managers (volunteer position) to foster strong and positive community relationships and grow volunteer involvement year over year, with a heightened support for new volunteers in their first year of service.  The Membership Support Manager works collaboratively with other members of council staff to achieve the council's strategic plan, implement the tactical membership growth plan, and meet designated KPIs which cultivates increased supporters of Girl Scouts of Gateway Council.
     
    Essential Duties & Responsibilities 
    1.    Responsible for implementing a robust girl, adult, and volunteer retention plan for a  specific geographical area in the council                         jurisdiction, including Early Bird and On Time  renewal campaigns, lapsed member re-engagement, tracking performance of                             campaigns, and collaborating cross-functionally to increase year over year current member participation in Girl Scouts.
    2.    Cultivate and maintain local community volunteer relationships and serve as a collaborative partner and advocate for each assigned           community.
    3.     Identify, recruit, and support local volunteers to fill key community level positions, provide mentorship to new and existing troop                    leaders through the volunteer lifecycle, increase local engagement in Girl Scouts, strengthen local Girl Scout events and                                    activities, and assist in conflict resolution as needed.
    4.     Develop a plan of work to support the onboarding of new troop leaders and volunteers, and provide continuous communication and              support at critical touchpoints throughout onboarding (i.e. first 30 days, 60 days, 90 day, etc.)
    5.     Partner closely with the Placement Specialist and Recruitment Manager to guide potential girl, adult, and volunteer members the                  registration pipeline and place new members into troops and/or volunteer roles.
    6.     Collaborate with the Volunteer Experience team to inform on training and support  resources needed to increase retention of first year           troop leaders and volunteers.
    7.     Understand and easily navigate membership analytics and uses data to inform  retention tactics.
    8.     Identify the need for and provide timely problem solving and conflict resolution support  and/or intervention when appropriate.
    9.     Partner across membership, volunteer experience, community development, girl experience and operational departments to ensure a           high level of knowledge and understanding to perform core functions of the role at a high level through various  seasons in the                       membership year.  
    10.  Exemplify active participation in the development of environments that foster diversity,  equity, inclusion, and access through words,              actions, and attitude. 
    11.  Performs other duties as necessary or assigned.
     
    Recommended Skills, Education, and Experience
    ·        Bachelor’s Degree or higher; or equivalent experience with four years of directly related work experience in a membership-based                   organization or non-profit, sales, volunteer management, relationship management, public speaking, training, or a related field. Two               years of managerial experience leading high-performance teams preferred.
    ·        Experience in volunteer management, member recruitment and/or retention and excellent interpersonal skills.
    ·        Experienced in data management using sales/customer management software or CRM; Advanced skills in Salesforce CRM and                      Microsoft Suite platforms, including Teams, Outlook, PowerPoint, and Excel, preferred.
    ·        Excellent written and oral communication skills; Bi-Lingual Spanish a plus.
    ·        Ability to work a flexible schedule including evenings and weekends.
    ·        Travel throughout council jurisdiction up to 30% of the time; Able to work primarily on-the-road within an assigned area, with minimal            time in a traditional office setting.
    ·        Capability to provide own transportation and maintain valid operator license.

    Physical Requirements
    The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to withstand: 

    1.     Prolonged periods sitting at a desk and working on a computer.
    2.     Operate office equipment manually.
    3.     Must be able to lift and/or move up to 25 pounds at times.
     
    Core Competencies
    ·        Business First Mindset
    ·        Relational Intelligence
    ·        Critical Thinker
    ·        Financial Acumen
    ·        Learning and Innovation
    ·        Social Justice and Inclusion (DEI/RJ)
    ·        Communicator
    ·        Customer Centric
    ·        Digital, Virtual and Technical Proficiency
    ·        Leadership and Stewardship
     
     
    *Registration as a member of Girl Scouts of Gateway Council required

    Flexible work from home options available.

  • Just Posted

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Laborer
  • Abrams Technical Services
  • Greenville, MS FULL_TIME
  • Company is one of the largest energy infrastructure companies in North America. The company specializes in owning and controlling oil and gas pipelines and terminals. The contract assignment has no (P...
  • 23 Days Ago

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Library Technical Assistant
  • Holmes Community College
  • Grenada, MS FULL_TIME
  • Position Information Posting Number 2010585 Position Title Library Technical Assistant General Statement of Function Performs a variety of administrative and staff support duties for the Library, whic...
  • 7 Days Ago

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Technical Assistant Lighting Technician
  • Delta State University
  • Cleveland, MS FULL_TIME
  • Delta State University Technical Assistant Lighting Technician Position Type: Staff Department: Bologna Performing Arts Center Posting Number: 201201371 Full or Part Time: Full Time Tenure/Non-Tenure:...
  • 13 Days Ago

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12T Technical Engineer
  • Army National Guard
  • Shelby, MS FULL_TIME
  • Technical Engineers pen the plans that lead construction crews to success. As a Technical Engineer in the Army National Guard, you will develop the skills necessary to help build, plan, and repair air...
  • 16 Days Ago

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2021-2022 CUSTODIAN (#1381)
  • Thomas C. Randle Career & Technical Center
  • Belzoni, MS FULL_TIME
  • JOB TITLE: CustodianLOCATION: Thomas C. Randle Career & Technical CenterSALARY: $9.86/hour-$13.58/hourWORK DAYS: 252 Days - 12 Month Employee REPORT TO: School PrincipalFLSA STATUS: NON EXEMPT The stu...
  • 7 Days Ago

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0 Technical Support Manager jobs found in Greenville, MS area

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FT Consumer Support Specialist - 100% Work From Home>
  • Keeper
  • Greenville, MS
  • [Customer Service / Remote] - Anywhere in U.S. / $20.25 per hour / Medical, Dental & Vision / 401k / PTO / M-F 8:30a-5:0...
  • 3/28/2024 12:00:00 AM

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Registered Nurse (RN)
  • Help At Home
  • Greenville, MS
  • **Help at Home is hiring TODAY in your community!?** -Now offering weekly pay! Help at Home is the nations leading provi...
  • 3/27/2024 12:00:00 AM

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Assistant Professor
  • Mississippi State University
  • Stoneville, MS
  • Assistant Professor Job no: 507135 Position type: Full-Time 12-Month Department: 013200 - Delta Research and Extension C...
  • 3/27/2024 12:00:00 AM

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Player Support Specialist - Work From Home>
  • Mountaintop
  • Greenville, MS
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour - As a Player Support Specialist you'll: Provide per...
  • 3/26/2024 12:00:00 AM

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Greenhouse Department Team Member
  • Tractor Supply Co
  • Greenville, MS
  • Responsibilities This position is responsible for all aspects of maintaining the Greenhouse and all products inside and ...
  • 3/26/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Greenville, MS
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 3/25/2024 12:00:00 AM

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Processing Technician
  • Octapharma
  • Greenville, MS
  • GENERAL DONOR CENTER - ENTRY-LEVEL Want to Expand your career-development potential, your ability to help donors and pat...
  • 3/24/2024 12:00:00 AM

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Store Manager
  • Tractor Supply Company
  • Greenville, MS
  • Overall Job Summary The Manager Trainee is responsible for assisting the Store Manager in all operational and team membe...
  • 10/30/2023 12:00:00 AM

Greenville is a city in, and the county seat of, Washington County, Mississippi, United States. The population was 34,400 at the 2010 census. It is located in the area of historic cotton plantations and culture known as the Mississippi Delta. Greenville is located on the eastern bank of Lake Ferguson, an oxbow lake left from an old channel of the Mississippi River. One floating casino is located on the lake near the downtown area known as the Trop Casino Greenville, with a second just west of the city near the Greenville Bridge known as Harlow's Casino Resort. Chicago Mill and Lumber Co. oper...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$113,085 to $150,694
Greenville, Mississippi area prices
were up 1.2% from a year ago

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