Technical Support Manager jobs in Grand Forks, ND
Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Technical Support Manager jobs
Technical Support Engineer
- Press Ganey
-
Oslo, MN
FULL_TIME
- Company DescriptionPG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.Our Mission: To elevate the human experiences at the heart of business by offering insights that sharpen understanding of the needs of individuals and populations, and provide guidance on how to meet those needs. We partner clients to gather the voice of consumers and the workforce to gain insights that address unmet needs. Through the use of integrated data, advanced analytics and strategic advisory services, we are helping clients transform their organizations to deliver high quality services and lifetime loyalty. Our Values: Champion the Client: We demonstrate an unwavering passion for delivering high-quality solutions and service. We commit to understanding the goals and needs of our clients. We always look for opportunities to improve and create value. Each of us understands our role in enabling client success.All Together Better: We are united by the common purpose of our vision and mission. We promote teamwork and a culture of belonging by building strong relationships and fostering trust. We collaborate to identify and develop innovative solutions.Embrace Change: We recognize that change is constant and presents opportunities to learn, adapt, and evolve. We seek creative solutions to challenges and e pursue them with optimism and enthusiasm.Do the Right Thing: We demonstrate commitment to all our stakeholders, including clients, staff, and partners. We take personal accountability for our responsibilities and actions. We do right by each other by acting with honesty and kindness. We provide meaningful recognition and feedback to others.Job DescriptionTechnical Support Engineer is responsible to manage and resolve support requests, provide guidance to internal departments and develop and implement data collection and reporting applications on the Forsta Plus platform.Responsibilities include:Product Support: Respond to a wide range of product-related and technical questions regarding the use and operation of our productsCommunicate with clients via email, chat and phone to troubleshoot issues and clarify requirementsManage client expectations around questionsProvide guidance to internal departments (Sales, Services, Product Management, etc).Work with the Sales and Services teams to develop concepts and implement demos that showcase our platform’s value in targeted verticalsFollow company security and privacy policies and related procedures, and ensure proper safeguarding of information and data made accessible to youQualificationsBachelor’s degree in Computer Science or similar Technical degreeExperience in programming and a sound understanding of how web-based solutions are builtExcellent communication with both customers and internal stakeholdersAdditional InformationDon’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
- 1 Month Ago
Facilities Maintenance Project Manager
- International Support Group
-
Grand Forks, ND
FULL_TIME
- International Support Group is seeking a Facilities Maintenance Project Manager (PM) to join its team! The PM must have relevant experience at a comparable level of responsibility in projects of simil...
- 20 Days Ago
SCADA Project Manager (Technical)
- Tier Sixteen
-
Perth, ND
FULL_TIME
- Company DescriptionAt Tier Sixteen our passion is industrial control system software and automation. With the use of advanced design methodology and Industry 4.0 principles we are shaping the future o...
- 1 Month Ago
Property Manager - Technical
- Hines
-
Munich, ND
OTHER
- Overview Who We Are: Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 285 cities in 28 countries. Hines oversees investment assets under management valu...
- 1 Month Ago
Technical Product Manager
- Zivid AS
-
Oslo, MN
FULL_TIME
- ABOUT ZIVID Zivid is one of Norway's most ambitious new technology companies, serving the global robotics market with our 3D computer vision solutions. Our innovative 3D cameras, serving as the eyes o...
- 1 Month Ago
Technical Account Manager
- Logpoint
-
Munich, ND
FULL_TIME
- Technical Account Manager Logpoint, a global leader in cybersecurity, is seeking a skilled Technical Account Manager to join our dynamic team in Munich, Germany. In this role, you'll be a crucial part...
- 1 Month Ago
Filters
- Current Active Filter
- Grand Forks, ND
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Technical Support Manager jobs found in Grand Forks, ND area
Greenhouse Department Team Member
- Tractor Supply Co
-
Grand Forks, ND
- Responsibilities This position is responsible for all aspects of maintaining the Greenhouse and all products inside and ...
- 4/26/2024 12:00:00 AM
Caregiver
- Sevita
-
Grand Forks, ND
- REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual...
- 4/26/2024 12:00:00 AM
SDA Ground I&T Lead
- Modern Technology Solutions, Inc.
-
Climax, MN
- Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Ground Integration and Test (I&T) Lead to fill a ...
- 4/24/2024 12:00:00 AM
SDA Ground I&T Lead
- Modern Technology Solutions, Inc.
-
East Grand Forks, MN
- Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Ground Integration and Test (I&T) Lead to fill a ...
- 4/23/2024 12:00:00 AM
SDA Ground I&T Lead
- Modern Technology Solutions, Inc.
-
Mekinock, ND
- Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Ground Integration and Test (I&T) Lead to fill a ...
- 4/23/2024 12:00:00 AM
SDA Ground I&T Lead
- Modern Technology Solutions, Inc.
-
Grand Forks, ND
- Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Ground Integration and Test (I&T) Lead to fill a ...
- 4/23/2024 12:00:00 AM
SDA Ground I&T Lead
- Modern Technology Solutions, Inc.
-
Alvarado, MN
- Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Ground Integration and Test (I&T) Lead to fill a ...
- 4/23/2024 12:00:00 AM
Computer Assisted Ordering Technician
- Defense Commissary Agency
-
Grand Forks, ND
- Summary The Computer Assisted Ordering Technician maintains accurate perpetual inventory balance on hand (BOH) levels wh...
- 4/22/2024 12:00:00 AM
About Grand Forks, North Dakota
Grand Forks is 74 miles (119 km) north of the Fargo-Moorhead area and 145 miles (233 km) south of Winnipeg, Manitoba. Grand Forks is on the western bank of the Red River of the North in an area known as the Red River Valley. The term "forks" refers to the forking of the Red River with the Red Lake River near downtown Grand Forks. According to the United States Census Bureau, the city has a total area of 20.09 square miles (52.03 km2), of which, 19.91 square miles (51.57 km2) is land and 0.18 square miles (0.47 km2) is water. Since it is in one of the flattest parts of the world, the city has f...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$119,848 to $159,708
Grand Forks, North Dakota area prices
were up 0.8% from a year ago
were up 0.8% from a year ago
What does a Technical Support Manager do?
Technical Support Manager in Muskegon, MI
ADBA members can rest assured that they have access to the latest technical information, interpretation of regulations and personal advice from our expert team.
December 19, 2019
Technical Support Manager in Spartanburg, SC
Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
December 12, 2019
Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
December 08, 2019