Technical Support Manager jobs in Gary, IN
Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Technical Support Manager jobs
Structural Department Manager
- Aspen Technical Staffing, Inc
-
Hammond, IN
FULL_TIME
-
CLIENT is currently seeking a Department Manager Structural Engineering
15 years of experience to manage our Structural Engineering Department in our Hammond, IN, office. This person would provide technical and project execution oversight for various projects. The hybrid position requires project and resource management experience in a consulting environment, and well-rounded expertise in heavy industrial retrofit engineering projects in the utilities, steel, manufacturing, petrochemical, chemical, mining, materials processing and power generation industries. Orbital is evaluating candidates based upon their technical depth of knowledge, field experience and engineering management experience in heavy industrial applications such as:
Structural steel and concrete
Soils and foundations
Geotechnical
Excavation and shoring
Buildings and codes
Ductwork
Tanks and vessels
Piping/electrical/equipment supports
Lifting and rigging
Design for Safety, including fall protection and OSHA knowledge.
Structural integrity evaluation and repairs
Bulk material handling
The position requires the Department Manager to perform in varying roles related to personnel management, project management, senior technical support, and customer relationship development.
The ideal candidate will be a high performing, critically thinking, analytical, and experienced self-starter with excellent leadership skills, written and oral communication skills, customer service skills, and the ability to establish and maintain cooperative and effective working relationships with others. Orbital culture values safety, communication, accountability, professionalism, integrity, and respect.
Primary Responsibilities:
Responsible for the execution of all activities of the department. Schedule, organize, direct and review all department resources and activities.
Hire staff, establish individual goals and expectations, and conduct performance reviews. Direct, develop, supervise and provide technical guidance to all direct reports.
Establish and execute operational plans for the department with respect to routine, tools and resources to ensure consistent operations and growth of skill sets.
Develop and implement policies, standards and procedures for the engineering and technical work performed in the department.
Function as Project Manager and/or Senior Engineer on specific projects as required.
Prepare and guide/supervise the preparation of single or multidiscipline engineering proposals including development of scopes of work, project schedules and cost estimates.
Prepare, review and/or check engineering calculations, designs, drawings and other project documents related to this specific discipline on projects as required.
Certify and PE-seal various designs, drawings and documents as required.
Develop, maintain and upgrade technical standards/specifications to be used on specific projects, as well as centralized design basis and historical references.
Provide enhanced customer support as a technical liaison and support regional business development initiatives as a technical resource.
Support the organization through interaction with managers and staff at other CLIENT offices, including recruiting and training efforts.
Ensure all department operational and project activities are completed in accordance with CLIENT's Project Management system through implementation and enforcement of stated policies and requirements.
Lead projects with a variety of durations, prioritizing both long-term planning, as well as provide leadership in a fast-paced engineering environment requiring expedited turnaround.
Qualifications
Bachelor of Science Degree in Structural and/or Civil Engineering.
Professional Engineer (PE) License is required. Structural Engineer (SE) license is preferred.
Project Management Training and/or PMP Certification are a plus.
A minimum of 15 years senior level engineering experience in the heavy industrial environments and marketplaces served is required.
Successful experience in leadership roles managing engineering teams and/or engineering departments is also required, preferably in a consulting engineering environment.
Superior communication and interpersonal skills with clients and engineering personnel are essential.
Project management experience including an understanding/use of project management and project control principles/tools is also preferred.
Candidates should have a thorough understanding and aptitude in the use of current computer software including business enterprise and project management tools, as well as structural analytical and FEA software suites. Knowledge of land surveying, 3D design, and Lidar is a plus. Some field engineering work and business development travel will be required from time to time.
- 5 Days Ago
Maintenance Technical Support Supervisor
- MSI Express Inc
-
Harbor, IN
FULL_TIME
- ROLE PURPOSE/ POSITION SUMMARY The Maintenance Technical Support Supervisor is responsible for overseeing the maintenance and support of idle equipment, equipment make-ready, and equipment rebuilds in...
- 1 Day Ago
Technical Support Specialist (Leakage)
- NiSource
-
Merrillville, IN
FULL_TIME
- Description Job Title: Technical Support Specialist 1 or 2 Job Code: 104576 Job Summary: Support Company Operations initiatives associated with the applicable technical functions of leakage survey act...
- 21 Days Ago
Technical Manager
- Eurofins
-
University Park, IL
FULL_TIME
- Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our en...
- 5 Days Ago
Support Specialist for Technical Sales Group
- SMS group Inc
-
Valparaiso, IN
FULL_TIME
- What we doSMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for iron making, metals production, ...
- 1 Month Ago
Case Manager
- Pathways Health and Community Support, LLC.
-
Merrillville, IN
FULL_TIME
- Description About your Role: As a Case manager, you will work with children, youth and their families involved in the Child Welfare system. You will provide support, education, and community resource ...
- 4 Days Ago
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0 Technical Support Manager jobs found in Gary, IN area
Help Desk Manager
- Vc5 Consulting
-
Chicago, IL
- Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Servic...
- 4/19/2024 12:00:00 AM
Support Engineer
- K2 Services
-
Chicago, IL
- Summary: K2 Services is seeking a skilled and motivated individual to join K2 Services as a Support Engineer for our Chi...
- 4/18/2024 12:00:00 AM
Help Desk Manager
- VC5 Consulting
-
Chicago, IL
- Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Servic...
- 4/18/2024 12:00:00 AM
Instruction Support Manager - REMOTE
- MasteryPrep
-
Chicago, IL
- Ignite student success with unrivaled operational brilliance Organization meets opportunity in the role of Instructional...
- 4/18/2024 12:00:00 AM
Network Manager
- Revere Consulting Co, Inc.
-
Chicago, IL
- Job Description Job Description We are looking for a Desktop / Network Manager who will be responsible for the daily per...
- 4/18/2024 12:00:00 AM
Healthcare Policy /Advocacy Coordinator (Cardiovascular) - Remote (NC/DC or neighboring states)
- Frankel Staffing Partners
-
Chicago, IL
- Our client, a highly-regarded national medical association based in the Research Triangle Park, NC area, is actively rec...
- 4/18/2024 12:00:00 AM
Help Desk Manager
- VC5 Consulting
-
Chicago, IL
- Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Servic...
- 4/16/2024 12:00:00 AM
Hybrid Remote Frontend Developer [24-00132]
- Summit Human Capital
-
Chicago, IL
- Summit Human Capital is seeking a highly motivated Hybrid Frontend Developer to support an exciting FinTech client out o...
- 4/16/2024 12:00:00 AM
About Gary, Indiana
Gary is a city in Lake County, Indiana, United States, 25 miles (40 km) from downtown Chicago, Illinois. Gary is adjacent to the Indiana Dunes National Park and borders southern Lake Michigan. Gary was named after lawyer Elbert Henry Gary, who was the founding chairman of the United States Steel Corporation. The city is known for its large steel mills, and as the birthplace of the Jackson 5 music group.
The population of Gary was 80,294 at the 2010 census, making it the ninth-largest city in the state of Indiana. It was a prosperous city from the 1920s through the mid-1960s due to its booming ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$127,370 to $169,733
Gary, Indiana area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Technical Support Manager do?
Technical Support Manager in Muskegon, MI
ADBA members can rest assured that they have access to the latest technical information, interpretation of regulations and personal advice from our expert team.
December 19, 2019
Technical Support Manager in Spartanburg, SC
Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
December 12, 2019
Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
December 08, 2019