Technical Support Manager jobs in Fremont, CA

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Technical Writers
  • Expert Support
  • Los Altos, CA FULL_TIME
  • Our goal is to be the top career destination for great software-specific technical writers. If that’s you, we want you on our staff, or at least in our network. We already have a bunch of world-class technical writers who combine deep technical skill with the ability to communicate clearly and effectively. If this sounds like you too, we want to know you and you should know us. That way, when we have more work than writers (as is usually the case) we’ll know who to call right away.

    Send Us a Resume if You:

    • Are good enough that you have considered becoming an independent consultant (or you have done so).
    • Rite real good.
    • Write real fast.
    • Understand software development and engineering processes.
    • Understand the problems software developers have and how to help them solve those problems.
    • Are an expert with some rich set of writing and presentation tools, such as FrameMaker, Word, some form of Wiki, or some help authoring tool.
    • Know your way around some version control tool, such as Git, Perforce, CVS, or Subversion.
    • Enjoy learning and working with new technology.
    • Are comfortable on PC, Mac, and UNIX platforms.
    • Know how to make commitments you can keep.
    • Have a sense of humor and aren’t afraid to use it.
    • Are adept at handling demanding customers.
    • Enjoy variety in assignments.
    • Have a set of samples (or can build some) that we can use to get clients for you.
    • Are very good at managing yourself and your time.
    • Can file weekly status reports that are concise and informative.
    • Can ask for help directly when help is needed.
    • Are willing to work continuously toward the goal of being one of the best technical writers on the planet.
    We’ll be even more excited about talking to you if you also:
    • Understand advanced software (the buzzwords du jour are RESTful application architecture, iOS/Android development, AI/machine learning, or containerization and microservices).
    • Have 2 or more years professional programming experience.
    • Have a deep understanding of object technology or programming language design (for example, you can argue with developers about object models and win).
    • Understand principles of UI design and often tell developers why their UI is unusable (and are right).
    • Are capable and willing to write docs of all types, like reference manuals, user guides, developer guides, tutorials, white papers, and marketing/sales materials.

    Next Steps

    If you’re interested:

    • Email a resume, and writing samples if you have them, to jobs@expertsupport.com.
    Note that due to the volume of resumes we receive, we can only respond to candidates whose skills are aligned with our current openings. We appreciate hearing from you though, and we’ll keep your resume on file for future possibilities.
  • Just Posted

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Technical Support Manager
  • Yellowbrick Data
  • Mountain View, CA FULL_TIME
  • Yellowbrick Data is a modern cloud Data Warehouse start-up headquartered in Silicon Valley. We are a flexible multi-cloud solution, winning customers with our incredible speed and controllable costs. ...
  • 20 Days Ago

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Senior Technical Support Manager - JP1010541
  • Juniper Networks, Inc
  • Sunnyvale, CA FULL_TIME
  • Senior Technical Support Manager Ensuring that the team delivers expert, high-quality technical assistance to Juniper Network's customers and for Juniper Networks products as measured using industry s...
  • 26 Days Ago

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Digital Transformation Program Manager (Technical Customer Support)
  • Western Digital
  • San Jose, CA FULL_TIME
  • Company DescriptionAt Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.At our core, Western Digita...
  • 12 Days Ago

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Technical Support
  • Systematix Technology Consultants Inc
  • San Jose, CA FULL_TIME
  • Job DetailsWe are Systematrix and we are currently looking for a junior level Technical Support professional for one of our key Life Sciences clients San Jose office, on a long-term contract basis. Th...
  • 6 Days Ago

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Technical Support
  • CORSAIR
  • Milpitas, CA FULL_TIME
  • Title: Technical Support About the role The Customer Support team is adding a Technical Support member to this dynamic group. This individual will represent the company as the first-touch ambassadors,...
  • 16 Days Ago

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0 Technical Support Manager jobs found in Fremont, CA area

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Interim School Support Manager
  • Aspire Public Schools
  • Palo Alto, CA
  • Aspire East Palo Alto Charter Academy in East Palo Alto is currently looking for an Interim School Support Manager start...
  • 3/28/2024 12:00:00 AM

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IT Tech Support / Managed Services Technician
  • Lan Pros Communication, Inc.
  • Campbell, CA
  • Job Description Job Description Job description IT Tech Support / Managed Services Technician / Field Network Technician...
  • 3/28/2024 12:00:00 AM

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IT Support Manager
  • XQ
  • Oakland, CA
  • XQ Institute is the nation's leading organization dedicated to rethinking the high school experience so that every stude...
  • 3/27/2024 12:00:00 AM

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Customer Support Manager
  • Epicor Software Corporation
  • Dublin, CA
  • ** Description & Requirements** Were here for the hard-working businesses that keep the world turning. Theyre the compan...
  • 3/26/2024 12:00:00 AM

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Customer Support Manager
  • Advanced Micro Devices, Inc
  • San Jose, CA
  • Overview: WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich ou...
  • 3/26/2024 12:00:00 AM

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Contracts and Finance Support Manager
  • Rhombus
  • Palo Alto, CA
  • Rhombus Power is purposefully transforming defense and global security enterprises with Guardian, our Artificial Intelli...
  • 3/26/2024 12:00:00 AM

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Customer Support Manager - Time Tracking & Absence
  • Workday, Inc.
  • Pleasanton, CA
  • 1. Provide the best possible experience on our site 2. Collect statistics to optimize site functionality **Decline**. **...
  • 3/26/2024 12:00:00 AM

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Business Support Manager (Inside Sales)
  • Leotek Electronics USA LLC
  • San Jose, CA
  • Job Description Job Description Job Title: Business Support Manager (Inside Sales) Company Overview: We are a leading pr...
  • 3/24/2024 12:00:00 AM

Fremont (/ˈfriːmɒnt/ FREE-mont) is a city in Alameda County, California, United States. It was incorporated on January 23, 1956, from the annexing of Centerville, Niles, Irvington, Mission San José, and Warm Springs. The city is named after John C. Frémont, an American explorer and former US Senator from California, Governor from Arizona, Major General in the Union Army, and the first Republican presidential candidate, in 1856. Located in the southeast San Francisco Bay Area and straddling both the East Bay and South Bay regions, Fremont has a rapidly-growing population of around 230,000. It i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$159,337 to $212,327
Fremont, California area prices
were up 2.9% from a year ago

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Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
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Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
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