Technical Support Manager jobs in Arlington, MA

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Laboratory Support Specialist
  • Mentor Technical Group
  • Boston, MA FULL_TIME
  • Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, PR, Boston, MA & San Francisco, CA and we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.

    Responsibilities:

    • The Laboratory Support Specialist provides technical support for laboratory operations, maintaining equipment, and ensuring the cleanliness and organization of the research laboratory.
    • Cleaning, disinfecting, and maintaining cleanrooms and equipment.
    • Assembling, configuring, and maintaining equipment for use in tests and experiments.
    • Operating equipment, preparing chemical solutions, and performing analytical tests as assigned.
    • Recording test results and maintaining records as instructed.
    • Complying with all safety and operational procedures and policies.
    • Collecting and organizing samples, inspecting incoming specimens, and coordinating with researchers for appointments.
    • Performing administrative tasks as needed.
    • Training new employees on lab equipment and procedures.
    • Maintaining confidentiality standards in regard to research data.
    • Organizing samples, labeling them accurately, and recording the results timely on the system.
    • Ensuring that all the laboratory tools and equipment are sterilized and well-maintained, avoiding possible contaminations that may affect the accuracy of deliverable.
    Qualifications:
    • Bachelor's degree in biology, chemistry, or a related field 2 years of Experience Strong Analytic/Troubleshooting Skills.
    • Strong Communication Skills.
    • Strong Customer Support Skills.
    • Strong Analytical skills
    • Fully Business English fluent and Local Working experience operating electrical and non-electrical laboratory equipment In-depth knowledge of QHSE management systems, preventative measures, and laboratory best practices.
    • Working knowledge of MS Office Suite and database systems.


    Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.

    Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

  • Just Posted

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Clinical Support Specialist
  • Mentor Technical Group
  • Boston, MA FULL_TIME
  • Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions...
  • Just Posted

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RN Case Manager
  • Healthcare Support
  • Boston, MA FULL_TIME
  • RN Case Manager HealthCare Support is actively seeking a RN Case Manager for a 13-week contract located in Boston, Massachusetts. Benefits of this RN Case Manager with HealthCare Support: Immediate en...
  • 1 Month Ago

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RN Case Manager
  • Healthcare Support
  • Framingham, MA FULL_TIME
  • RN Case Manager HealthCare Support is actively seeking a RN Case Manager for a 13-week contract located in Framingham, Massachusetts. Benefits of this RN Case Manager with HealthCare Support: Immediat...
  • 1 Month Ago

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Project Manager - Information Technology
  • Solidus Technical Solutions
  • Lexington, MA FULL_TIME
  • Solidus is searching for a Project Manager of Information Technology. Successful candidate will join a team that focuses on portfolio and project management, and execution of key projects using best p...
  • 21 Days Ago

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Electronics Assembly Manager
  • Rise Technical Recruitment Limited
  • Waltham, MA FULL_TIME
  • Electronics Assembly Manager Waltham, Massachusetts $100,000 - $120,000 Bonus 4% Progression Medical Dental Vision 401 PTO Holidays Other benefits Do you have experience managing a team of Electronic ...
  • Just Posted

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0 Technical Support Manager jobs found in Arlington, MA area

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Human Resource Information System Manager
  • The Hollister Group
  • Boston, MA
  • HRIS Manager Our client, an international business consulting firm, is looking to hire an experienced HRIS Manager at it...
  • 4/24/2024 12:00:00 AM

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Service Desk Manager
  • Berklee College Of Music
  • Boston, MA
  • Job Description:Under the direction of the Director for Technology Support, the Service Desk Manager is responsible for ...
  • 4/23/2024 12:00:00 AM

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Instruction Support Manager - REMOTE
  • MasteryPrep
  • Boston, MA
  • Ignite student success with unrivaled operational brilliance Organization meets opportunity in the role of Instructional...
  • 4/23/2024 12:00:00 AM

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I.T. Help Desk Manager
  • New England Authentic Eats (Papa Gino's/D'Angelo)
  • Dedham, MA
  • Job Summary: As the Help Desk Manager, you will be responsible for leading the IT support team to provide excellent cust...
  • 4/21/2024 12:00:00 AM

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Human Resource Information System Manager
  • The Hollister Group
  • Boston, MA
  • HRIS Manager Our client, an international business consulting firm, is looking to hire an experienced HRIS Manager at it...
  • 4/21/2024 12:00:00 AM

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Technical Customer Support Manager
  • Salsify, Inc.
  • Boston, MA
  • **Reviews from current employees** > I really appreciate the level of openness and transparency along with the continued...
  • 4/21/2024 12:00:00 AM

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T901 Product Support Manager
  • GE Aerospace
  • Lynn, MA
  • Job Description Summary The T901 Product Support Manager demonstrates accountability for functional, business, and broad...
  • 4/21/2024 12:00:00 AM

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Customer Support Manager
  • Biofourmis
  • Needham, MA
  • Biofourmis brings the right care to every person, no matter where they are. The company's AI-driven solution collects an...
  • 4/20/2024 12:00:00 AM

Arlington is a town in Middlesex County, Massachusetts, United States, six miles (10 km) northwest of Boston. The population was 42,844 at the 2010 census. Arlington covers 3,517.5 acres (14 km2), or 5.5 square miles, of which 286.2 acres (1.2 km2) are covered by water. There are 210.52 acres (0.9 km2) of parkland. Elevation ranges from 4 feet (1.2 m) above sea level (along Alewife Brook) to 377 feet (114.9 m) near Park Avenue and Eastern Avenue. Arlington borders on the Mystic Lakes, Mystic River, and Alewife Brook. Within its borders are Spy Pond, the Arlington Reservoir, Mill Brook, and Hil...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$142,925 to $190,461
Arlington, Massachusetts area prices
were up 2.5% from a year ago

Technical Support Manager in Muskegon, MI
ADBA members can rest assured that they have access to the latest technical information, interpretation of regulations and personal advice from our expert team.
December 19, 2019
Technical Support Manager in Spartanburg, SC
Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
December 12, 2019
Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
December 08, 2019