Technical Support Analyst jobs in Wichita, KS
Recently Added Technical Support Analyst jobs
Technical Support
- TkFast
-
Wichita, KS
FULL_TIME
-
Job Location: Wichita, Kansas
Job Title: Tier 1 Technician
Job Description:
TkFast is seeking a Tier 1 Technician to contribute and share in our company�s rapid growth. This is an excellent opportunity for someone looking for a career in the field of computer, web, phone, and automation technology.
Essential Duties and Responsibilities:- Receive and respond to client incoming telephone calls utilizing standard customer service skills.
- Monitor and respond to client incoming emails using standard email etiquette and/or predefined standard email responses.
- Undertake initial diagnostics of incident or received service request, use available tools (knowledge management, remote control & incident management applications) and resolve as many contacts as possible on first contact.
- Meet or exceed the level of service defined for each client when responding to all incoming incidents.
- Escalate to other resolving teams in a timely manner when not able to resolve.
- Communicate effectively with Sales Account Managers
- Troubleshooting and repairing issues with the following:
- Servers
- Workstations
- Network Printers
- Local Area Networks both wired and wireless
- Firewalls
- Antivirus/Malware Software
- Industry specific software applications
- Setup printers, patch and plug in phones and desktops to the network, configure network setting on devices.
- Replace equipment as needed, update and install software as needed, troubleshoot and monitor the smooth operation of the end user devices.
Minimum Qualifications:
- Associates Degree
- 1 or more year of experience preferred in related field
- Effective troubleshooting skills
- Effective analytical skills
- Effective organizational skills
- Ability to work flexible hours and/or on-call as needed
- Requires strong knowledge of Microsoft Office; i.e.: Word, Excel, Outlook
- Excellent interpersonal and collaboration skills to work effectively with customers and teams throughout organization
- Professional telephone etiquette
- Technical Skills:
- Windows 7, Windows 10
- Active Directory
- Business Class Firewalls
- Microsoft Office
- Network/LAN connectivity
- Associates Degree or higher
- Knowledge of TCP/IP and LAN/WAN topologies and configurations
- Fair Value Hourly Pay
- Health & Dental Plans
- Simple IRA Matching
- Flexible Work Hours, Vacation & Sick Time
- Various Discounts: YMCA Membership, Employee Purchases, etc.
Preferred Qualifications:
Compensation Package:
Contact Information:
Please send resumes to jobs@tkfast.com or fax (316) 260-4242. - 11 Days Ago
Technical Service Analyst
- External Job Board
-
Wichita, KS
FULL_TIME
- Overview CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the e...
- 1 Month Ago
Technical Service Analyst
- CAMP Systems International, Inc.
-
Wichita, KS
FULL_TIME
- DescriptionOverview CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry a...
- 1 Month Ago
Tier 2/3 Technical Support
- OneSource Technology, Inc.
-
Wichita, KS
FULL_TIME
- Job Summary Join the Team at OneSource Technology and help us fulfill out mission to "Change The World One Network At A Time". We're currently searching for an additional Tier 2 Support Engineer to jo...
- 9 Days Ago
Technical Support Representative
- Lucid Technologies Inc
-
Wichita, KS
FULL_TIME
- Job Title: IT - Customer Technical Support Representative 1 Location work will be performed: KSO009 - Wichita - KS Job Description: IT Desktop Support Specialist - Wichita, KS Enterprise Customer Care...
- 1 Day Ago
Technical Support Representative
- MCI Jobs
-
Wichita, KS
FULL_TIME
- POSITION OVERVIEW... SALARY$11.00 - $14.00 / hour --------------... POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, an...
- 5 Days Ago
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0 Technical Support Analyst jobs found in Wichita, KS area
SAP FICO Consultant
- Us Tech Solutions
-
Wichita, KS
- Job Duration: 12+ Months (With Possible Extension) Job Description: Textron Aviation is looking for an experienced SAP f...
- 4/19/2024 12:00:00 AM
Desktop Support Technician- Onsite
- Ovation Workplace Services Inc.
-
Hesston, KS
- Job Description Job Description Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to...
- 4/18/2024 12:00:00 AM
Data Analyst Intern
- CAMP Systems International, Inc.
-
Wichita, KS
- CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviati...
- 4/17/2024 12:00:00 AM
SAP FICO Consultant
- US Tech Solutions
-
Wichita, KS
- Job Duration: 12+ Months (With Possible Extension) Job Description: · Textron Aviation is looking for an experienced SAP...
- 4/16/2024 12:00:00 AM
Sr. Systems Administrator - Wichita, KS
- Emprise Bank
-
Wichita, KS
- At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary...
- 4/16/2024 12:00:00 AM
Travel CT Technologist - $1,900 per week
- Hiring Now!
-
Wichita, KS
- Supplemental Health Care is seeking a travel CT Technologist for a travel job in Wichita, Kansas. Job Description & Requ...
- 4/16/2024 12:00:00 AM
Programmer Analyst/Dev - Bus - Defense
- Spirit AeroSystems
-
Wichita, KS
- Overview: Spirit AeroSystems designs and builds aerostructures for both commercial and defense customers. With headquart...
- 4/15/2024 12:00:00 AM
Data Coordinator
- Component Control
-
Wichita, KS
- CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviati...
- 4/15/2024 12:00:00 AM
About Wichita, Kansas
Downtown Wichita is at 37°41′20″N 97°20′10″W / 37.68889°N 97.33611°W / 37.68889; -97.33611 (37.688888, −97.336111), at an elevation of 1,299 feet (396 m). Wichita is in south-central Kansas at the junction of Interstate 35 and U.S. Route 54. Part of the Midwestern United States, it is 157 mi (253 km) north of Oklahoma City, 181 mi (291 km) southwest of Kansas City, and 439 mi (707 km) east-southeast of Denver.
The city lies on the Arkansas River near the western edge of the Flint Hills in the Wellington-McPherson Lowlands region of the Great Plains. The area's topography is characterized by...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$33,680 to $42,858
Wichita, Kansas area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Technical Support Analyst do?
Technical Support Analyst in Akron, OH
Participate in the analysis and design function for new and existing systems to ensure adherence to technical standards, data standards and integration with other applications.
May 19, 2023
Technical Support Analyst in Atlanta, GA
Collect statistics on calls, problems and resolutions.
May 17, 2023
Technical Support Analyst in Bloomington, MN
Develops and deploys automation scripts utilizing Microsoft's technical scripting tool to enable customer ease of use for desktop technologies and automated solution delivery through the software distribution infrastructure.
April 01, 2023