Technical Support Analyst jobs in Wisconsin

A
Technical Support Analyst
  • ACUITY, A Mutual Insurance Company
  • Sheboygan, WI FULL_TIME
  • Acuity is seeking a Technical Support Specialist, who under general supervision, will install PC hardware and software, mobile device systems, and any related peripherals. The specialist will load and verify operation of software such as operating system, word processors, spreadsheets and other applicable software. Primary duties include troubleshooting and resolving hardware, software, and user problems. The Technical Support Specialist will provide training and technical assistance to our end users.

    ESSENTIAL FUNCTIONS:


    • Installation of hardware and software at client work stations. Provide assistance to keep the systems running efficiently for the client.
    • Support and maintain mobile device operating systems, hardware and software.
    • Analyze, solve, and correct user problems of a moderately complex to complex nature in a multi-vendor environment. Utilize various technical tools for problem isolation and detection. Simulates or recreates user problems to resolve operating difficulties.
    • Resolves production problems and participates in an off-hour call list for incident resolution.
    • Assist in projects relating to user requests. Report on project status.
    • Help end user with efficient use of technology.
    • Maintain the integrity of the system documentation.
    • Manage end user hardware and software installations, updates, and moves.
    • Setup Audio Visual equipment as required by end users.
    • Provides basic end-user training on the use of hardware, software, and peripherals. Typically on a one-to-one basis
    • Assists in selection and evaluation of hardware and software.
    • Assist in security as it pertains to end user devices.
    • Stay current with evolutions in areas of job responsibility through education and self study.
    • Regular and predictable attendance.
    • Performs other duties as assigned.

    EDUCATION:

    Bachelor’s or Associate Degree with an emphasis in Computer Science or MIS with a high degree of achievement or significant relevant prior work experience.

    EXPERIENCE:

    Exposure and/or experience in computer software and hardware installation, operating systems, mobile devices, and troubleshooting skills preferred. Network technical training or equivalent and experience in network communications desirable.

    OTHER:

    • Generally works under deadlines.
    • Willingness to work irregular hours.
    • Demonstrate planning skills, along with problem solving and analytical techniques.
    • Strong communication skills and a desire to excel.
    • Ability to lift up to 60 lbs.
    • Reside within a 2-hour radius of the Acuity HQ.

    This job is classified as non-exempt.

    We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

  • 26 Days Ago

M
Technical Support Analyst / Technician
  • MARS Solutions Group
  • Milwaukee, WI FULL_TIME
  • MARS Solutions Group is looking for experienced Technical Help Desk Support Analysts for a client located in Franklin, WI. Our client is a well-known and highly respected insurance financial organizat...
  • 1 Month Ago

A
Technical Support Analyst Intern
  • Acuity Insurance
  • Sheboygan, WI INTERN
  • Acuity is seeking a Technical Support Analyst Intern to install PC systems and peripherals, load and verify operation of software such as operating systems, word processors, and spreadsheets. The inte...
  • 21 Days Ago

M
Technical Support Analyst
  • MARS Solutions Group
  • Franklin, WI FULL_TIME
  • Location: Franklin, WI Campus 1st Shift (5 days onsite) 2nd and 3rd shift (remote AFTER training ONISTE!) Job Type: Contract Job Title: Technical Helpdesk Support Analyst Experience Level: 2 years hel...
  • 24 Days Ago

D
Technical Production Support Analyst
  • Dev
  • Brown, WI FULL_TIME
  • Company DescriptionJobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Ne...
  • 6 Days Ago

G
Technical Support Analyst
  • Genesis10
  • Mequon, WI FULL_TIME
  • Genesis10 is currently seeking a Technical Support Analyst for a permanent position working with our client in the Mequon, WI area. Summary: Perform a wide variety of duties and assume a leadership ro...
  • 8 Days Ago

B
Technical Support Analyst
  • Beacon Hill Staffing Group, LLC
  • Tempe, AZ
  • Are you a technical support specialist, seeking an enterprise, technology driven employer, to where you can have the opp...
  • 3/28/2024 12:00:00 AM

H
Technical Support Analyst
  • HCSS Employer, Inc.
  • Sugar Land, TX
  • Were HCSS. Were a software company based in Sugar Land, TX and we provide innovative solutions for the construction indu...
  • 3/28/2024 12:00:00 AM

C
Technical Support Analyst
  • CYNET SYSTEMS
  • Richmond, VA
  • Job Description: Pay Range $30hr - $35hr Responsibilities: Technical Support on the Help Desk which will involve: Softwa...
  • 3/28/2024 12:00:00 AM

B
Technical Support Analyst
  • Bon Appetit Danish, Inc.
  • Vernon, CA
  • Job Description Job Description Overview: · Under close supervision of the IT Manager, using established procedures, pro...
  • 3/27/2024 12:00:00 AM

V
Technical Support Analyst
  • Veracity Engineering, LLC
  • Washington, DC
  • Job Description Job Description Position Overview: Veracity Engineering has an exciting opportunity for a Tech Support A...
  • 3/26/2024 12:00:00 AM

V
Technical Support Analyst
  • Visionaire Partners
  • Albuquerque, NM
  • Technical Support Analyst This is an exciting opportunity for a sharp Tier I Technical Support Analyst / Help Desk Analy...
  • 3/25/2024 12:00:00 AM

V
Technical Support Analyst
  • Visionaire Partners
  • Albuquerque, NM
  • Job Description Job Description Technical Support Analyst This is an exciting opportunity for a sharp Tier I Technical S...
  • 3/25/2024 12:00:00 AM

L
Defense Technical Support Analyst
  • Leidos
  • Peachtree Corners, GA
  • Description Looking for an opportunity to make an impact? Unleash your potential at Leidos, we deliver innovative soluti...
  • 3/8/2024 12:00:00 AM

Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$35,412 to $45,059

Technical Support Analyst
Act as the first point of contact for all technical support issues for the entire Gersh user community for all hardware and software applications.
March 22, 2023
Technical Support Analyst in Rome, NY
Enter, monitor, and update support desk tickets in the Tracking System trouble ticket system to track progress and resolution of customer issues.
February 09, 2023
Technical Support Analyst in Riverview, FL
Solve issues independently by using past experience as well as various methods of online research and reading of manuals.
March 07, 2023