Job Title: Technical Support Analyst
Job Location: 101 North 14th street, Richmond, VA 23219 (100% Onsite from Day 1)
Duration: 6 Months Contract (with a possible extension)
Job Description:
The candidate must procure their own Parking
Required Skills:
Technical Support on the Help Desk which will involve
Software installs and troubleshooting such as Acrobat Adobe, camtasia, Microsoft Power BI
Hardware setup and troubleshooting (laptops, monitors, printers, phones).
Operating system for laptops is Microsoft Windows 11.
Patching laptops for security compliance.
Microsoft product support such as Teams, Power Automate, SharePoint.