Technical Support Analyst jobs in Tennessee

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Technical Support Analyst II
  • QHR Health, LLC dba Ovation Healthcare
  • Brentwood, TN FULL_TIME
  • Welcome to Ovation Healthcare! At Ovation Healthcare, we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit https://ovationhc.com. Summary: The Technical Support Analyst II will work as part of the Tempo Technology Services team to provide technical support for Tempo client locations. This work will include, help desk phone support, PC support, interactions with third-party service providers and software/hardware vendors, troubleshooting technical issues, installation of hardware, software, cabling, and other related duties. Technical Support Analyst II will work within an IT ticketing system to enter, track, update, and communicate progress on all requested work items. Technical Support Analyst II will be required to travel to clinics to provide onsite support to the clinic’s users. Responsibilities: Install, configure, maintain, and troubleshoot Windows-based computers and various peripheral devices effectively. Install maintain and troubleshoot all business applications effectively. Escalate errors to hardware and software manufacturers as necessary. Manage user errors and requests through the IT/Facilities help desk ticketing system. Document daily tasks and create user documentation as needed. Track company assets through inventory database timely and accurately. Understand and demonstrate the main role of IT is to help others do their job better, more efficiently, and more securely. Maintain a high level of customer satisfaction. Maintain confidentiality. Required Education and Experience: Must reside in the Philadelphia, PA metropolitan area. 100% on-site position – some travel within the community required. Must have a valid driver’s license. IT Certifications preferred (A , Net etc.) 2 - 4 years of experience in the IT/Desktop Support field. Proficient with all Windows operating systems. Must have at least intermediate skills with Microsoft Office Professional Suite. Knowledge of Microsoft Office software. Knowledge of how to operate and troubleshoot computer equipment. Knowledge of Telephony systems programming, documentation, and process creation. Knowledge of asset and time management skills to assist the department. Healthcare IT Experience is preferred. High school diploma/GED or equivalent working knowledge preferred. Competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Written Communication - Able to read and interpret written information. Teamwork - Contributes to building a positive team spirit. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments. Technical Expertise – Demonstrates depth of knowledge and skill necessary for the job. Results Orientation – Ensures that one’s own and/or others’ work and information are complete and accurate; focuses on desired result of one’s own or one’s units’ work. Self- Management – Takes responsibility for one’s own performance. Flexibility – Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Innovation: Develops, sponsors, or supports the introduction of new and improved methods, products, procedures, or technologies. Headquartered in Brentwood, Tenn., Ovation Healthcare partners with 220 hospitals and health systems across 40 states. For 45 years, Ovation Healthcare has supported hospitals and health systems through a portfolio of shared services – Octave Advisory Services, Elevate Supply and Expense Management Solutions, Amplify Revenue Cycle Management, Forte Professional Solutions, and Cadence Clinical Services– designed to provide scale and efficiency to hospital business operations.
  • 22 Days Ago

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Technical Support Analyst
  • Parman Energy
  • Nashville, TN FULL_TIME
  • Technical Support Analyst (Full Time) Location: Nashville, TN Technical Support Analyst Starting Salary: $55,000 based on experience Parman is an employee-owned company that offers outstanding benefit...
  • 13 Days Ago

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Behavior Analyst
  • Support Solutions
  • Memphis, TN OTHER
  • Job Details Job Location: Memphis - Memphis, TN Position Type: Full Time Salary Range: Undisclosed Job Shift: Day DescriptionGENERAL FUNCTION: Incumbent serves as Behavioral Analyst for Support Soluti...
  • 25 Days Ago

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Cost Analyst
  • Edgewater Technical Associates
  • Ridge, TN FULL_TIME
  • Edgewater Technical Associates is seeking qualified candidates for a Cost Analyst opportunity in East TN to support a Small Modular Reactor (SMR) project. Position Title: Cost Analyst Qualifications: ...
  • 14 Days Ago

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FPA Analyst
  • Vitality Living Support Office
  • Brentwood, TN FULL_TIME
  • The Financial Planning and Analysis Analyst provides support to the organization by evaluating revenue optimization, performing operational forecasting, creating solutions on expense management, analy...
  • 15 Days Ago

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Technical Analyst
  • UMRF Ventures Inc.
  • Memphis, TN FULL_TIME
  • ?Job Title Technical Analyst Department/Group: Business Division A / Methodist Reports to: Methodist Lead Classification Part-time or Full-time (hourly) non-exempt TEMPORARY Job DescriptionRole and Re...
  • Just Posted

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Technical Support Analyst
  • Revolution Technologies
  • Orlando, FL
  • 6 MONTH CONTRACT TO START.........3 POSITIONS AVAILABLE 100% ONSITE IN ORLANDO, FLORIDA.....LOCAL CANDIDATES PREFERRED P...
  • 4/26/2024 12:00:00 AM

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Technical Support Analyst
  • Akkodis
  • Louisville, KY
  • Job Responsibilities: Troubleshooting technical issues from the end users Gathering the proper information and escalatin...
  • 4/26/2024 12:00:00 AM

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Technical Support Analyst
  • SourcePro Search
  • New York, NY
  • SourcePro Search is conducting a search for a Technical Support Analyst. The Technical Support Analyst's goal is to meet...
  • 4/26/2024 12:00:00 AM

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Technical Support Analyst
  • TECHEAD
  • Richmond, VA
  • TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about T...
  • 4/25/2024 12:00:00 AM

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Technical Support Analyst
  • Motion Recruitment
  • Atlanta, GA
  • Location: Johns Creek Our client is a leading organization in need of experienced Desktop Technical Support Consultants ...
  • 4/25/2024 12:00:00 AM

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Technical Support Analyst
  • Techead
  • University Of Richmond, VA
  • TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about T...
  • 4/24/2024 12:00:00 AM

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Technical Support Analyst
  • Visionaire Partners
  • Lemon Grove, CA
  • Technical Support Analyst This is an exciting opportunity for a sharp Technical Support Analyst / Help Desk Analyst to j...
  • 4/23/2024 12:00:00 AM

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Technical Support Analyst
  • C&d Technologies
  • Santa Fe Springs, CA
  • It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and c...
  • 4/23/2024 12:00:00 AM

Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; Arkansas and Missouri on the Mississippi River to the west. Tennessee is tied with Missouri as the state bordering the most other states. The state is trisected by the Tennessee River. The highest point in the state is Clingmans Dome at 6,643 feet (2,025 m). Clingmans Dome, which lies on Tennessee's eastern border, is the highest point on the Appalachian Trail, and is the third highest peak in the United States east of the Mississippi River. The ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$33,392 to $42,490

Technical Support Analyst
Act as the first point of contact for all technical support issues for the entire Gersh user community for all hardware and software applications.
March 22, 2023
Technical Support Analyst in Rome, NY
Enter, monitor, and update support desk tickets in the Tracking System trouble ticket system to track progress and resolution of customer issues.
February 09, 2023
Technical Support Analyst in Riverview, FL
Solve issues independently by using past experience as well as various methods of online research and reading of manuals.
March 07, 2023