Technical Support Analyst jobs in New Hampshire

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Engineering Tools Technical Support Analyst (HYBRID)
  • BAE Systems
  • Hudson, NH FULL_TIME

  • Job Description
    This job is a hybrid role with the selected candidate spending a portion of their workweek at the Hudson, NH location.

    As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of engineering software applications. The role is working within the Engineering Tools Organization providing technical support to engineers in their software development and systems engineering analysis tools. The vast majority of tools are commercial (COTS) or open source and include: Polarion Doors, IBM Rational and Mathworks.

    Candidate duties to include the following:
    • Design, operation and support of Engineering Tools in the Classified and unclassified networks.
    • Troubleshoot performance, availability and overall health of tool environments.
    • Assist in planning, and upgrading of applications using Windows and Linux servers and client environments in the unclassified and multiple classified areas/locations.
    • Create and maintain documentation for engineering application client and server installations and upgrades.
    • Support users in a timely manner using ServiceNow Help Desk ticketing system.
    • Interested candidates should have good communication and organizational skills, and a general understanding of Mathworks, Polarion, DOORS and/or IBM Rational.



    Required Education, Experience, & Skills
    • Minimum of High School Diploma and 4 year experience
    • 4 years of experience providing technical support to engineers in their software development and systems engineering analysis tools
    • Linux and windows application deployment experience


    Preferred Education, Experience, & Skills
    Experience working with virtualized environments such as:
    • VMware Workstation
    • VCenter
    • VM Horizon
    Security Certification
    Scripting and automation


    Pay Information
    Full-Time Salary Range: $75570 - $128480

    Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

    Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.


    About BAE Systems, Inc.
    BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.

    Our Commitment to Diversity, Equity, and Inclusion:
    At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.
  • 6 Days Ago

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Technical Operations Trainer
  • Weeks Medical Center - EMR SUPPORT
  • Lancaster, NH FULL_TIME
  • Job Summary: The Technical Operations Trainer is responsible for training Providers, Clinical and Nonclinical Staff on using Electronic Medical Records. The Technical Operations Trainer travels to var...
  • 4 Days Ago

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Technical Support Representative
  • Infinity Massage Chairs
  • Seabrook, NH FULL_TIME
  • Infinity Massage Chairs is rapidly expanding at its corporate headquarters and we are looking for motivated, talented, hard-working people to help us continue to grow. Our company has an A rating with...
  • 23 Days Ago

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Technical Support Engineer
  • Candidate Experience site
  • Concord, NH FULL_TIME
  • The Technical Support Engineer will provide product support for Fortinet’s FortiNAC solution. A challenging and satisfying opportunity for a highly motivated customer centric individual to work in a m...
  • Just Posted

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Technical Writer & Support Technician
  • Airmar
  • Milford, NH FULL_TIME
  • Airmar Technology Corporation | Location: Milford, NH JOB SUMMARY: Under minimal supervision and in collaboration with the configuration manager, applies knowledge and skills to develop, write, and pu...
  • Just Posted

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Technical Solutions & Support Specialist
  • Dover Corporation
  • Keene, NH FULL_TIME
  • Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply labe...
  • 2 Days Ago

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Technical Support Analyst
  • Beacon Hill Staffing Group, LLC
  • Tempe, AZ
  • Are you a technical support specialist, seeking an enterprise, technology driven employer, to where you can have the opp...
  • 3/28/2024 12:00:00 AM

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Technical Support Analyst
  • Beacon Hill Staffing Group
  • Bloomfield, CT
  • Schedule: Sunday, Monday, Tuesday 6:00 PM - 6:00 AM and 1 Saturday shift a month -12 hours -on-site in Bloomfield Role: ...
  • 3/28/2024 12:00:00 AM

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IT Technical Support Analyst
  • Eclaro
  • Rochester, NY
  • Eclaro’s client in Rochester NY is seeking a qualified individual to join our team as a Hands-on Technical Support Speci...
  • 3/27/2024 12:00:00 AM

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Technical Support Analyst
  • VectorCSP
  • Hampton, VA
  • Job Summary: Provide functional support to the Airborne Battle Management and Surveillance (E-7 ABMS) platform which pro...
  • 3/27/2024 12:00:00 AM

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Technical Support Analyst
  • Visionaire Partners
  • Indianapolis, IN
  • Technical Support Analyst There is an immediate need for a sharp Technical Support Analyst / Help Desk Analyst. RESPONSI...
  • 3/25/2024 12:00:00 AM

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Technical Support Analyst
  • Visionaire Partners
  • Albuquerque, NM
  • Technical Support Analyst This is an exciting opportunity for a sharp Tier I Technical Support Analyst / Help Desk Analy...
  • 3/25/2024 12:00:00 AM

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Technical Support Analyst
  • Visionaire Partners
  • Albuquerque, NM
  • Job Description Job Description Technical Support Analyst This is an exciting opportunity for a sharp Tier I Technical S...
  • 3/25/2024 12:00:00 AM

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Defense Technical Support Analyst
  • Leidos
  • Peachtree Corners, GA
  • Description Looking for an opportunity to make an impact? Unleash your potential at Leidos, we deliver innovative soluti...
  • 3/8/2024 12:00:00 AM

New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean to the east; Massachusetts to the south; and Vermont to the west. New Hampshire's major regions are the Great North Woods, the White Mountains, the Lakes Region, the Seacoast, the Merrimack Valley, the Monadnock Region, and the Dartmouth-Lake Sunapee area. New Hampshire has the shortest ocean coastline of any U.S. coastal state, with a length of 18 miles (29 km), sometimes measured as only 13 miles (21 km). New Hampshire was home to the rock forma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$36,426 to $46,349

Technical Support Analyst
Act as the first point of contact for all technical support issues for the entire Gersh user community for all hardware and software applications.
March 22, 2023
Technical Support Analyst in Rome, NY
Enter, monitor, and update support desk tickets in the Tracking System trouble ticket system to track progress and resolution of customer issues.
February 09, 2023
Technical Support Analyst in Riverview, FL
Solve issues independently by using past experience as well as various methods of online research and reading of manuals.
March 07, 2023