Technical Support Analyst jobs in Longview, TX
Recently Added Technical Support Analyst jobs
Technical Support
- One Ring Networks, Inc.
-
Athens, TX
FULL_TIME
-
Come join our rapidly growing company!We are looking for self-motivated individuals who are passionate about technology! The ideal candidates for this position will enjoy problem solving and have some knowledge of networks and routers. Previous experience in telecommunications or computer networking is preferred, but not required.In this role, you will provide support among our Customer Service department and report to our Customer Service Manager. This is a full-time, permanent position out of our office in Athens, Texas and is with the schedule of Monday through Friday from 8:00 a.m. until 5:00 p.m.Essential Duties:
- Diagnose and resolve basic network and modem functionality issues.
- Walk customers through common hardware and software configurations to maximize service functionality.
- Document call details and update account information in the computer system
- Keep customers informed of progress by checking and communicating the status of a work order or trouble ticket
- Place follow-up calls to customers after work order or trouble ticket is completed to ensure service has been restored
- Escalates appropriate technical issues to Tier 2 support when necessary.
- Perform site surveys
- Assist customers with product inquiries in-person, by telephone or email
- Contribute to our 24 x 7 support by participating in rotating on-call shifts
- Ability to pass pre-employment background check & drug screen
Successful candidates will meet the following minimum qualifications:- High School Diploma or GED
- A passion for technology
- Excellent verbal and written communication
- Proficient with Microsoft Office products, including Outlook, Word and Excel
- Ability to manage multiple tasks in a fast paced environment
- Ability to pass the pre-employment background check, including a pre-employment drug test
Compensation & Benefits The hire in rate for this position is $12 per hour. You will also receive access to full and comprehensive benefits including health, dental, vision; life, disability insurance, on the first of the month after 60 days of employment. Paid time off will be available after 90 days and 401(k) will be available after 1 year of employment.Apply Now If this position sounds exciting to you and you meet the minimum requirements, we invite you to apply to this position by sending us your resume. Please include your shift preference.Want to Learn More About One Ring Networks? Watch our videos using the links below and visit www.oneringnetworks.com to learn more about us.https://vimeo.com/190762399https://vimeo.com/190725581 - 1 Month Ago
Technical Business Analyst
- Recruit First IT
-
Kildare, TX
FULL_TIME
- DescriptionRole: Technical Business AnalystDuration: 6 Month ContractDay Rate: Negotiable D.O.E.Location: Kildare Recruit First IT is seeking a Technical Business Analyst for a fantastic opportunity w...
- 10 Days Ago
Technical Support/Helpdesk (FT)
- RPMStaffing Professionals
-
Paris, TX
FULL_TIME
- Position includes the following responsibilities: Basic Ethernet/coax wire pulls.Maintain equipment inventory and audits.Ability to resolve minor network issues.Supporting and updating end user PCs.Tr...
- 4 Days Ago
Technical Support Technician
- Etex
-
Gilmer, TX
FULL_TIME
- Technical Support Technician Location: Gilmer, TX Position Summary: The Technical Support Technician provides troubleshooting, analysis, review, and escalation of troubles and technical issues related...
- 5 Days Ago
Support Analyst
- Network Coverage
-
Kildare, TX
FULL_TIME
- Job description Who we are: Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation a...
- 1 Month Ago
Technical Support Associate - 2nd Shift
- SIGNATURE SOLAR LLC
-
Sulphur, TX
FULL_TIME
- The Technical Support Associate will provide exceptional customer support by handling incoming phone calls and emails, troubleshooting customers’ equipment issues, and effectively addressing their inq...
- 14 Days Ago
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0 Technical Support Analyst jobs found in Longview, TX area
Supervisory Internal Revenue Agent (12 month roster) AMENDED
- Department Of The Treasury
-
Tyler, TX
- Duties WHAT IS THE LBI - LARGE BUSINESS AND INTERNATIONAL DIVISION? A description of the business units can be found at:...
- 4/19/2024 12:00:00 AM
Epic Analyst - Cadence
- Christus Health
-
Tyler, TX
- Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operati...
- 4/18/2024 12:00:00 AM
Epic Analyst - Cadence
- Christus Health
-
Tyler, TX
- Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operati...
- 4/18/2024 12:00:00 AM
Epic Analyst - Cadence
- Christus Health
-
Tyler, TX
- Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operati...
- 4/18/2024 12:00:00 AM
Senior Software Engineer, iOS
- Capital One
-
Longview, TX
- Plano 6 (31066), United States of America, Plano, Texas Senior Software Engineer, iOS Do you love building and pioneerin...
- 4/15/2024 12:00:00 AM
Senior Manager, Data Engineering
- Capital One
-
Longview, TX
- West Creek 3 (12073), United States of America, Richmond, Virginia Senior Manager, Data Engineering Do you love building...
- 4/15/2024 12:00:00 AM
Principal Associate, CSOC Analyst
- Capital One
-
Longview, TX
- Center 3 (19075), United States of America, McLean, Virginia Principal Associate, CSOC Analyst Capital One is looking fo...
- 4/15/2024 12:00:00 AM
Senior Manager, Software Engineering, Back End
- Capital One
-
Longview, TX
- West Creek 4 (12074), United States of America, Richmond, Virginia Senior Manager, Software Engineering, Back End Do you...
- 4/15/2024 12:00:00 AM
About Longview, Texas
Longview is the forty-fifth largest city in the state of Texas. The city is mostly located in Gregg County, of which it is the county seat; a small part of Longview extends into the western part of neighboring Harrison County. Longview is located in East Texas, where Interstate 20 and U.S. Highways 80 and 259 converge just north of the Sabine River. According to the 2010 U.S. census, the city had a population of 80,455. The estimated population in 2017 was 81,522. Longview is the principal city of the Longview metropolitan statistical area, comprising Gregg, Upshur, and Rusk counties. The popu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$32,923 to $41,894
Longview, Texas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Technical Support Analyst do?
Technical Support Analyst in Akron, OH
Participate in the analysis and design function for new and existing systems to ensure adherence to technical standards, data standards and integration with other applications.
May 19, 2023
Technical Support Analyst in Atlanta, GA
Collect statistics on calls, problems and resolutions.
May 17, 2023
Technical Support Analyst in Bloomington, MN
Develops and deploys automation scripts utilizing Microsoft's technical scripting tool to enable customer ease of use for desktop technologies and automated solution delivery through the software distribution infrastructure.
April 01, 2023