Technical Support Analyst jobs in Chicopee, MA

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HSI & Title V STEM Grant Data Analyst - Springfield Technical Community College
  • Springfield Technical Community College
  • Springfield, MA FULL_TIME
  • Location: Springfield, MA Category: Administrative and Professional Posted On: Thu Aug 24 2023 Job Description:

    Springfield Technical Community College (STCC) is an urban two-year Hispanic Serving Institution (HSI) in Springfield, MA, the third largest city in the state (pop. 153,606; 65.5% Hispanic or African-American). The STEM: Estrategias de Acceso y Retención Project activity and expected outcome is to increase the percent of Hispanic and low-income students entering, progressing, completing, and transferring in STEM disciplines.

    Reporting to the Director of Institutional Research, the Data Analyst will be responsible for the following functions, which include, but are not limited to:

    RESPONSIBILITIES:

    • Collects, processes, and manages a variety of quantitative data. Sorts, updates, and merges data files from a variety of sources.
    • Ensures the quality and accuracy of imported or derived data, including identifying anomalies that require resolution prior to analysis and reporting.
    • Extracts data from the student management system to support the targeted grant initiatives.
    • Creates longitudinal data sets using statistical or database management software such as SPSS or Microsoft ACCESS, and/or SQL.
    • Provides technical expertise on data storage, data mining, and data cleaning.
    • Provides timely and accurate responses to inquiries and requests.
    • Assists with the administration of internal/external surveys.

    ABILITIES & SKILLS:

    • Minimum of two (2) years of related experience.
    • Experience with relational databases, data warehousing, and related reporting tools.
    • Experience successfully developing accurate reports, queries, and other data outputs using Query tools such as Microsoft SQL Server, MySQL, Microsoft Access etc.
    • Experience with one or more statistical software applications (SPSS, SAS, and R etc.)
    • Experience creating charts in MS Excel or other software that produces charts and graphs.
    • Experience managing and manipulating data sets.
    • Experience with quantitative data analysis.
    • Highly motivated, resourceful and self-directed with the ability to deliver under pressure.
    • Ability to manage multitask and meet deadlines.
    • Ability to handle sensitive information appropriately.
    • Very strong attention to detail.
    • Experience with Microsoft office and Google applications.
    • Excellent oral, written and interpersonal skills required.
    • Demonstrated ability to communicate and collaborate effectively with a diverse constituency of faculty, staff, and students.

    Job Requirements:


    Minimum Qualifications:

    • Bachelor's Degree in Mathematics, Statistics, Information Systems or other related field, such as a social science with applied quantitative and statistical coursework.
    • Evidence of strong written and verbal communication skills to support interactions with diverse academic and non-academic audiences.
    • Ability to work both independently and collaboratively.
    • Must have demonstrated ability to produce reports.
    • A commitment to working in a culturally diverse, urban community college.

    Preferred Qualifications:

    • Experience with student management systems (e.g. Banner, Datatel Colleague).
    • Experience with IPEDS.
    • Experience working in a community college or other higher education setting.
    • Experience with Tableau or other data visualization software is a plus.
    • Experience with Institutional Research data collections is a plus.

    EQUIVALENCY STATEMENT:

    Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.


    Additional Information:


    Salary: $60,000 - $65,000 Annually (Based on experience)
    Benefits: Yes, Full Time Position
    Union: Non-Unit Professional (NUP)
    Grant Funded: Yes. HSI & Title V Grant (3 year appointment)
    Closing Date: Open Until Filled

    All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.

    INFORMATION AWARENESS SECURITY TRAINING:

    Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.

  • 6 Days Ago

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Part Time Evaluation Data Analyst Coordinator in Nursing - Springfield Technical Community College
  • Springfield Technical Community College
  • Springfield, MA PART_TIME
  • Location: Springfield, MA Category: Other Posted On: Wed Feb 22 2023 Job Description: Reporting to the Director of Nursing, the Data Analyst is responsible for overseeing and directing compliance effo...
  • 10 Days Ago

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Application Analyst R29569
  • IT Analyst, Applications - Baystate Health
  • Springfield, MA FULL_TIME
  • Req#: R29569 Category(s): Information Technology/Health Information Management, IT Analyst, Applications Full Time / Part Time: Full-Time Shift: First Summary: Incumbent prepares workflow charts and d...
  • Just Posted

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Application Analyst – COMMUTABLE REMOTE R29777
  • IT Analyst, Applications - Baystate Health
  • Springfield, MA FULL_TIME
  • Req#: R29777 Category(s): Information Technology/Health Information Management, IT Analyst, Applications Full Time / Part Time: Full-Time Shift: First Summary: Remote work option available for local a...
  • Just Posted

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Technical Product Analyst
  • OriginLab Corporation
  • Northampton, MA FULL_TIME
  • Our Location: Northampton is a college town, located along the banks of the scenic Connecticut River in Western Massachusetts. Our office is at walking distance from Smith College campus. Other colleg...
  • 24 Days Ago

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Technical Support Representative
  • OriginLab Corporation
  • Northampton, MA FULL_TIME
  • Our Location: Northampton is a college town, located along the banks of the scenic Connecticut River in Western Massachusetts. Our office is at walking distance from Smith College campus. Other colleg...
  • 24 Days Ago

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0 Technical Support Analyst jobs found in Chicopee, MA area

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Senior Data Engineer
  • Capital One
  • Springfield, MA
  • Locations: VA - McLean, United States of America, McLean, Virginia Senior Data Engineer Do you love building and pioneer...
  • 3/29/2024 12:00:00 AM

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Technical Support Analyst
  • Beacon Hill Staffing Group
  • Bloomfield, CT
  • Schedule: Sunday, Monday, Tuesday 6:00 PM - 6:00 AM and 1 Saturday shift a month -12 hours -on-site in Bloomfield Role: ...
  • 3/28/2024 12:00:00 AM

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Desktop Support Level II
  • Tyto Athene, LLC
  • Chicopee, MA
  • Tyto is looking for a Desktop Support Level II to join our Westover team in Chicopee, MA. This is a complex, multi-year ...
  • 3/28/2024 12:00:00 AM

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Help Desk Support Specialist (13929) Full Time | Springfield - Springfield, VA chevron_right
  • Tucci Learning Solutions, Inc.
  • Springfield, MA
  • Help Desk Support Specialist Job Details Level Experienced Job Location Springfield - Springfield, VA Remote Type N/A Po...
  • 3/28/2024 12:00:00 AM

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Technical Support Analyst
  • Beacon Hill Staffing Group
  • Bloomfield, CT
  • Schedule: Sunday, Monday, Tuesday 6:00 PM - 6:00 AM and 1 Saturday shift a month -12 hours -on-site in Bloomfield Role: ...
  • 3/26/2024 12:00:00 AM

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Senior Software Engineer, Android
  • Capital One
  • Springfield, MA
  • Center 1 (19052), United States of America, McLean, Virginia Senior Software Engineer, Android Do you love building and ...
  • 3/26/2024 12:00:00 AM

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Technical Support Analyst
  • Brooksource
  • Hartford, CT
  • Technical Support Specialist On-site- Bloomfield, CT Shift: Wednesday-Friday from 6pm-6am, with a Saturday once a month ...
  • 3/25/2024 12:00:00 AM

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Developer - Mastery
  • HonorVet Technologies
  • Springfield, MA
  • Duties: Investment Management middle/back-office Test Lead has a combination of experience in technical, investment, and...
  • 3/25/2024 12:00:00 AM

Chicopee is located at 42°10′13″N 72°35′19″W / 42.17028°N 72.58861°W / 42.17028; -72.58861 (42.170159, -72.588630). The city is made up of several neighborhoods; the result of the city's origin as a collection of four villages in the northernmost part of Springfield, which seceded from it in 1848. Chicopee Falls, Chicopee Center (Cabotville), Fairview, and Willimansett continued to develop. In the early 1900s, Aldenville developed as a distinct community. Since then, the city has filled in most of its open space resulting in a number of new neighborhoods. These neighborhoods include Chicom...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$37,560 to $47,793
Chicopee, Massachusetts area prices
were up 1.6% from a year ago

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