Technical Support Analyst jobs in Canton, MI

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Technical Support Analyst
  • Zodiac Solutions
  • Plymouth, MI FULL_TIME,CONTRACTOR
  • Overview:
    We are seeking a highly motivated and skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing exceptional customer service and technical assistance to our clients. This is a great opportunity for individuals who are passionate about IT support and have excellent problem-solving skills.

    Responsibilities:
    - Provide technical support to end-users via phone, email, or in-person
    - Troubleshoot and resolve hardware and software issues
    - Assist with the setup and configuration of computer systems
    - Collaborate with cross-functional teams to escalate and resolve complex technical problems
    - Document all customer interactions and solutions in the ticketing system
    - Maintain knowledge base articles to ensure accurate and up-to-date information
    - Assist with testing and deployment of software updates
    - Conduct training sessions for end-users on new technologies or applications

    Requirements:
    - Previous experience in a help desk or technical support role
    - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
    - Familiarity with Mac OS and Windows operating systems
    - Knowledge of Jira or ServiceNow ticketing systems is preferred
    - Strong problem-solving skills with the ability to think analytically
    - Excellent communication skills, both written and verbal
    - Basic understanding of networking concepts (TCP/IP, DNS, VPN)
    - Ability to prioritize tasks and manage time effectively
    - Customer service-oriented mindset with a focus on delivering exceptional support

    At our company, we offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. Join our team of dedicated professionals and take your career in technical support to the next level. Apply today!

    Job Types: Full-time, Contract

    Pay: Up to $45.00 per hour

    Experience level:

    • 3 years

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday
    • Weekends as needed

    Experience:

    • Technical support analyst: 2 years (Required)

    Work Location: In person

  • Just Posted

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CATIA Support Engineer
  • RightStaff Technical Resources
  • Saline, MI FULL_TIME
  • Job DetailsThey are looking for an engineer not designer. Someone to ingrate the application, not design. Auto exp. is a plus. Daily monitoring, troubleshooting & administration of business applicatio...
  • 4 Days Ago

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Sage X3 Technical Analyst
  • True World Group
  • Novi, MI FULL_TIME
  • True World Group (TWG) is a holding company of multiple international companies (US, Canada, UK, Spain, Japan, Korea, China, Germany, etc.). TWG IT provides IT service to all its subsidiary companies ...
  • 28 Days Ago

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Senior Analyst, Technical Accounting
  • Venteon
  • Van, MI FULL_TIME
  • Venteon Finance is currently seeking a Senior Analyst - Technical Accounting for a global manufacturing client in Ann Arbor, MI. This is a unique opportunity to join a dynamic team, and growth oriente...
  • 1 Month Ago

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Technical Support Team Lead
  • Dynics Inc
  • Ann Arbor, MI FULL_TIME
  • DescriptionWe are looking for a team lead for our technical support department which handles support and repair of our industrial computers and operating systems (primarily Windows). The role is prima...
  • 15 Days Ago

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technical support with SQL scripting
  • Formac Inc
  • Plymouth, MI FULL_TIME,CONTRACTOR
  • Technical Support Analyst Plymouth, MI, 48170 Duration: 7 Months Pay Rate: $40.00/hr - $52.90/hour Help Desk Certification, A Needed Trains less experienced end users and staff in resolving more compl...
  • 1 Day Ago

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0 Technical Support Analyst jobs found in Canton, MI area

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GIS Analyst
  • Intellibee Inc
  • Romulus, MI
  • Job Title: GIS Analyst Location: Romulus, MI Background: The client is responsible for providing and managing the client...
  • 4/18/2024 12:00:00 AM

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IT HR Business Analyst
  • ZF Group
  • Northville, MI
  • ZF is a global technology company dedicated to supplying innovative systems for passenger cars, commercial vehicles, and...
  • 4/17/2024 12:00:00 AM

C
Lock Desk Analyst
  • Confidential
  • Plymouth, MI
  • Mortgage Lender seeking to add a team member to our Secondary/Capital Markets team. This role will primarily be for our ...
  • 4/17/2024 12:00:00 AM

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IS Help Desk Analyst I (2nd SHIFT)(HYBRID of ONSITE & REMOTE)
  • Trinity Health
  • Livonia, MI
  • Employment Type: Full timeShift: Evening Shift Description: Under general supervision is responsible for providing the s...
  • 4/17/2024 12:00:00 AM

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IS Analyst
  • Aisin World Corp. of America
  • Northville, MI
  • Job Description Job Description Job Title: IS Analyst Company: Aisin World Corp of America Department: DX / Infrastructu...
  • 4/17/2024 12:00:00 AM

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Mac IT Service Desk Analyst I
  • KellyConnect
  • Troy, MI
  • Job Description Job Description Overview: As an agent of the hybrid Level 1/level 2 IT Service Desk you will be a Single...
  • 4/16/2024 12:00:00 AM

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Data Programmer Analyst II Contingent Part Time Remote
  • Trinity Health
  • Livonia, MI
  • Employment Type: Part timeShift: Description: $75.00/hour 2 days a week to be mutually agreed upon Proficiency with fron...
  • 4/14/2024 12:00:00 AM

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.NET Lead Developer
  • Saxon Global
  • Dearborn, MI
  • Job Summary: The Senior .Net Developer with GCP skillset position will provide expertise in a wide range of technical ar...
  • 4/14/2024 12:00:00 AM

Canton, officially the Charter Township of Canton, is a charter township of Wayne County in the U.S. state of Michigan. It is located about 8 miles (13 km) west of the city limits of Detroit and 8 miles (13 km) east of the city limits of Ann Arbor. As of the 2010 census, the township had a population of 90,173, making it Michigan's second largest township and eleventh largest community. Canton is ranked as 96th highest-income place in the United States with a population of 50,000 or more. Canton Township is also consistently ranked as one of the safest cities in the United States, as well as i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$36,925 to $46,987
Canton, Michigan area prices
were up 1.3% from a year ago

Technical Support Analyst in Akron, OH
Participate in the analysis and design function for new and existing systems to ensure adherence to technical standards, data standards and integration with other applications.
May 19, 2023
Technical Support Analyst in Atlanta, GA
Collect statistics on calls, problems and resolutions.
May 17, 2023
Technical Support Analyst in Bloomington, MN
Develops and deploys automation scripts utilizing Microsoft's technical scripting tool to enable customer ease of use for desktop technologies and automated solution delivery through the software distribution infrastructure.
April 01, 2023