Technical Sales Support Specialist jobs in Wisconsin

Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Desktop Support Specialist
  • VIA Technical
  • WI, WI FULL_TIME
  • Our client is looking to bring on a Desktop Specialist level 3. This is a long term CONTRACT opportunity ONSITE in Madison, Wisconsin to work for a Biotech Giant in genomic testing and DNA sequencing.

    We are looking for passionate, energetic, and motivated individuals who thrive in a fast-paced, innovative, and mission-driven environment.

    Responsibilities :

    • Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
    • Collective responsibility with the rest of the global support team to ensure the 1Help 24x5 telephone systems are effectively manned.
    • Effective management of your personal ticket queue.
    • Advanced troubleshooting for day to day incidents or requests from Illumina End Users involving HW, SW or OS-related items (L2 and L3).
    • Basic Mobility Support (Primarily for iOS devices but also for occasional alternative products.
    • IMAC Support (Install, Moves, Adds and Changes).
    • Project Support
    • Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock.
    • Knowledge Base Usage, Reference and Collective Improvement.
    • Timely support of End User Issues or Requests.
    • Effective management of hardware and software distributed to employees.
    • Continuous observation of internal support provisions, providing feedback for opportunities of improvement where appropriate.
    • Onboarding of new employees.

    Requirements :

    • Experience in the IT industry
    • Experience in a customer service role
    • Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
    • Maintains a high degree of professionalism in actions, demeanor and dress.
    • Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware.
    • Understanding of networking principles and printing environments.
    • Possess a strong technology background with the ability to execute a task or project to completion, coupled with the ability to monitor trends, and explore and recommend new technology.
    • Demonstrated ability to manage the full lifecyle of an End User computing environment from hire to refresh / retire.
    • Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
    • Excellent teamwork skills and the ability to work unsupervised.
    • Demonstrated performance and aptitude consistent with Illumina core values and culture.
    • Handles confidential and sensitive matters with tact and diplomacy.
    • Solid understanding of ITIL principles.
    • Excellent customer service approach
    • Clear and Adaptive Communication style
    • Vendor management experience
    • Initiative & self-management
    • Process development & maturation
    • 6 hours ago
  • 1 Month Ago

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Support specialist
  • Fox Valley Technical College
  • Appleton, WI FULL_TIME
  • Job Category Regular Support Staff FVTC Worksite Appleton Main Campus Hourly Rate $18.22 Hours Per Week Note to internal applicants : Do not apply via this portal. Login to your Workday Account and Fi...
  • 1 Month Ago

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Multicultural Student Support Specialist
  • Moraine Park Technical College
  • Fond du Lac, WI PART_TIME
  • Overview Applications are being accepted for a part-time Multicultural Student Support Specialist at Moraine Park Technical College, Fond du Lac Campus. The Multicultural Student Support Specialist de...
  • 23 Days Ago

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Support Specialist - General Studies Division
  • Fox Valley Technical College
  • Appleton, WI FULL_TIME
  • Support Specialist - General Studies Division Fox Valley Technical College Job Category Regular Support Staff FVTC Worksite Appleton Main Campus Hourly Rate $22.29 Hours Per Week 40 Job Description Su...
  • 10 Days Ago

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Part-time Accommodations and Support Specialist
  • Blackhawk Technical College
  • Janesville, WI PART_TIME
  • Overview Position will provide support to students with disabilities transitioning to the college environment and oversee implementation of disability-related accommodations. This position will be ope...
  • 12 Days Ago

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Support Specialist - Adult Basic Education & Alternative Education
  • Fox Valley Technical College
  • Appleton, WI FULL_TIME
  • Support Specialist - Adult Basic Education & Alternative Education Fox Valley Technical College Job Category Regular Support Staff FVTC Worksite Appleton Main Campus Hourly Rate $22.29 Hours Per Week ...
  • 1 Day Ago

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Technical Sales Support Specialist
  • Zoho
  • New Braunfels, TX
  • Zoho Corporation | Temporary **Technical Sales Support Specialist** New Braunfels, United States | Posted on 02/04/2022 ...
  • 3/28/2024 12:00:00 AM

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Technical Sales Support Specialist
  • Abb Holdings Inc
  • Auburn Hills, MI
  • Technical Sales Support Specialist Take your next career step at ABB with a global team that is energizing the transform...
  • 3/28/2024 12:00:00 AM

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Technical Sales Support Specialist
  • Zoho
  • Mcallen, TX
  • Zoho Corporation | Temporary **Technical Sales Support Specialist** McAllen, United States | Posted on 02/04/2022 {{getI...
  • 3/28/2024 12:00:00 AM

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Sales - Technical Support Specialist
  • Manufacturing company
  • Medford, NJ
  • Job Description Job Description SALES - TECHNICAL SUPPORT SPECIALIST NOTE: THIS IS A SALES RELATED POSITION. NOT I.T., S...
  • 3/28/2024 12:00:00 AM

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Technical Sales Support Specialist
  • Zymo Research Corp.
  • Irvine, CA
  • **Position Title:** Technical Sales Support Specialist **Location:** Irvine, CA **Summary:** Zymo Research is looking fo...
  • 3/27/2024 12:00:00 AM

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Technical Sales Support Specialist
  • Zoho
  • Bastrop, TX
  • Zoho Corporation | Temporary **Technical Sales Support Specialist** Bastrop, United States | Posted on 02/04/2022 {{getI...
  • 3/27/2024 12:00:00 AM

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Technical Support Technician
  • Planet Technology
  • Milwaukee, WI
  • Planet Technology has partnered with Milwaukee based client to find a desktop support professional. for a contract role ...
  • 3/25/2024 12:00:00 AM

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Technical Support Specialist
  • Motion Recruitment
  • Atlanta, GA
  • Location: Fairburn, GA Our client is seeking an experienced Technical Support consultant to join their team for a long-t...
  • 3/25/2024 12:00:00 AM

Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$55,026 to $75,600

Technical Sales Support Specialist in Austin, TX
We are looking for a dynamic and energetic Technical Support Specialist based out of our West Orange, NJ office who can both support our sales team and help our external customers optimize usage of our Orbitvu solutions here in the newly-launched US market.
January 28, 2020
Technical Sales Support Specialist in Billings, MT
You may be interested in a Technical Sales Specialist role with the market leading … of market leading high tech instruments with the support of Product Specialists.
January 24, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020