Technical Sales Support Specialist jobs in Reno, NV

Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Technical Support Specialist
  • Coupa
  • Reno, NV FULL_TIME
  • Reno, Nevada, United States
    Services - Support
    /
    Associate-Full Time
    /
    Remote

    Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk.

    The Impact of Technical Support Specialist to Coupa:
    As a Technical Support Specialist, you will be pivotal in supporting enterprise customers utilizing our cloud-based platform, contributing to a dynamic global team dedicated to exceeding customer expectations and fostering their success.
    In this role, you will leverage a curious and sharp technical acumen to provide customers with expert guidance on best practices.

    What you will do:
    Answer ‘how to’ technical and application configuration questions to our enterprise customers
    Assist in troubleshooting 1st and 2nd level technical issues
    Work with other business units, including the Integration team, Operations, and Customer Success, as required to ensure our customers' success
    Be responsible for customer production environments
    Build 'knowledge articles' in Coupa’s knowledge base for customers' use

    What you will bring to Coupa:
    Excellent written and verbal communication skills
    Strong technical knowledge, including Linux, Unix, and familiarity with other Operating Systems
    Interest in learning scripting languages (e.g., Bash, Shell, Python) and understanding of web technologies (XML, XSLT, DOM, HTML)
    Ability to articulate solutions to complex technical problems clearly and simply
    Experience working directly with external customers in a support environment, preferably in an enterprise software setting

    #LI-Remote
    #LI-PB1

    At Coupa, we’re building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

    At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

    Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
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Aviation Life Support Specialist_RNO
  • Tactical Air Support
  • Reno, NV FULL_TIME
  • POSITION ANNOUNCEMENT AVIATION LIFE SUPPORT SPECIALIST (ALSS) Tactical Air Support, Inc., a national company operating in 14 states across the country, provides domestic and international training and...
  • 22 Days Ago

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Technical Support
  • Tahoe Forest Health System
  • Truckee, CA FULL_TIME
  • Bargaining Unit: EA Rate of Pay: $33.83/hour DOE SummaryThe Tahoe Forest Hospital District Level 1 Technical Support Specialist is a customer-focused professional who provides essential technical assi...
  • 7 Days Ago

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Outside Sales- Restaurant Specialist
  • SpotOn: Sales (External Partners)
  • Reno, NV FULL_TIME
  • At SpotOn, we’re helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservation...
  • 1 Month Ago

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Accounts Payable Specialist_RNO
  • Tactical Air Support
  • Reno, NV FULL_TIME
  • POSITION ANNOUNCEMENT ACCOUNTS PAYABLE SPECIALIST Tactical Air Support, Inc., a growing national company, provides domestic and international "Center of Excellence" training and advisory services in t...
  • 18 Days Ago

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Technical Support (Tier 1)
  • K&S Staffing Solutions, Inc
  • Reno, NV FULL_TIME
  • Position: Technical Support – Tier ISpanish Springs, NevadaM-F 8-5 $20/hr.Must Have Experience.***This job closes on 5/1/23 with a start date of 5/15/23***K&S Staffing Solutions is hiring for a Call C...
  • 9 Days Ago

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0 Technical Sales Support Specialist jobs found in Reno, NV area

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Reliability Engineer
  • Charles River Laboratories
  • Reno, NV
  • Job Summary Review and create Job Plans and Preventive Maintenance schedules designed to maximize asset life. Evaluate e...
  • 4/26/2024 12:00:00 AM

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Plant Manager
  • Atlas Roofing Corporation
  • Reno, NV
  • Atlas Molded Products a Division of Atlas Roofing Corporation specializes in the development and manufacture of innovati...
  • 4/26/2024 12:00:00 AM

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Inkjet Materials Scientist
  • Thomas Brooke International
  • Reno, NV
  • The Opportunity Develop innovative polymer-based materials for niche inkjet application in PCB industry Broad, cross-dis...
  • 4/26/2024 12:00:00 AM

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Field Network Support Engineer (West Coast)
  • BAXTER
  • Carson City, NV
  • This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxte...
  • 4/25/2024 12:00:00 AM

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Field Network Support Engineer (West Coast)
  • BAXTER
  • Sparks, NV
  • This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxte...
  • 4/25/2024 12:00:00 AM

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Field Application Specialist - HammerHead
  • The Toro Company
  • Reno, NV
  • Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
  • 4/23/2024 12:00:00 AM

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IT Operations Technician, Network Support
  • CHS Inc.
  • Carson City, NV
  • CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that prov...
  • 4/23/2024 12:00:00 AM

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Reliability Engineer
  • Charles River Laboratories
  • Reno, NV
  • Job Summary Review and create Job Plans and Preventive Maintenance schedules designed to maximize asset life. Evaluate e...
  • 4/22/2024 12:00:00 AM

Reno (/ˈriːnoʊ/ REE-noh) is a city in the U.S. state of Nevada, located in the northwestern part of the state, approximately 22 miles (35 km) from Lake Tahoe. Known as "The Biggest Little City in the World", Reno is known for its casino industry. It is the county seat of Washoe County. The city sits in a high desert at the foot of the Sierra Nevada and its downtown area (along with Sparks) occupies a valley informally known as the Truckee Meadows. The city is named after Union Major General Jesse L. Reno, who was killed in action at the Battle of South Mountain on Fox's Gap. Reno, with an esti...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$56,256 to $77,287
Reno, Nevada area prices
were up 2.5% from a year ago

Technical Sales Support Specialist in Madison, WI
Contracts Development Experience, supporting the drafting of technical scope of work of ITB’s, particularly for EPC scope and Lump Sum conditions.
December 21, 2019
Technical Sales Support Specialist in Boca Raton, FL
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February 20, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020