Technical Sales Support Specialist jobs in Nashville, TN
Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Technical Sales Support Specialist jobs
Technical Support Specialist
- i3 Verticals Management Services, Inc.
-
Murfreesboro, TN
FULL_TIME
-
JOB TITLE: Technical support specialistDEPARTMENT: i3 OperationsLOCATION: Murfreesboro, TNREPORTS TO: Supervisor, Technical SupportSUMMARY OF POSITION:The primary purpose of this role is to support our customers and sales representatives with all aspects related to technical support. This primarily involves phone and email support pertaining to their credit card processing equipment and/or software. The Technical Support Representative needs to have a positive attitude, high attention to detail, and be able to work in a fast-paced call center environment.ESSENTIAL DUTIES & RESPONSIBILITIES:
- Manage both inbound and outbound calls related to technical support
- Learning and understanding all front-end and back-end platforms that we support for our merchants as the support provided for each platform can vary
- Downloading and deploying physical equipment when necessary
- Assisting customers with issues related to processing transactions on their equipment
- Training customers on how to properly use their equipment, while informing them of proper policies and procedures that are determined by the card brands (Visa, Mastercard, Discover, Amex, etc.)
- Processing support tickets in our CRM which may include building new equipment files or making adjustments to existing files
- Maintain accurate notes in our CRM for every call or email that is handled throughout the day
- Creating new gateway accounts for customers
- Assisting with various projects related to equipment and technical support as needed
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):- High school diploma or equivalent
- High attention to detail
- Ability to communicate clearly and professionally via phone and email
- Ability to learn quickly and multi-task in a fast paced, ever changing environment
- Must work well in a team environment while also having the ability to work independently
- Experience with Microsoft Office programs (Outlook, Excel, Word, etc.)
PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):- Prior technical support experience
- Prior call center experience
- Prior experience in the Payments industry
- Bilingual preferred
Education
Required- High School or better
- 15 Days Ago
HVAC Technical Support Specialist
- XOi Technologies
-
Nashville, TN
FULL_TIME
- XOi, the leading provider of technician-first technology for commercial and residential field service companies, arms the field service industry with a digital tool that connects people to equipment. ...
- 10 Days Ago
Technical Support Specialist
- i3 Verticals
-
Murfreesboro, TN
FULL_TIME
- JOB TITLE: Technical support specialist DEPARTMENT: i3 Operations LOCATION: Murfreesboro, TN REPORTS TO: Supervisor, Technical Support SUMMARY OF POSITION: The primary purpose of this role is to suppo...
- 1 Month Ago
Technical Support Specialist
- Tennessee Secretary of State
-
Nashville, TN
FULL_TIME
- Technical Support Specialist Division of Information TechnologyTennessee Department of StatePOSITION LOCATION: Nashville, TNMission: The mission of the Office of the Secretary of State is to exceed th...
- 14 Days Ago
Technical Support Specialist
- ImageSoft
-
Murfreesboro, TN
FULL_TIME
- Job Category: Customer Service Requisition Number: TECHN001460 Posting Details Posted: February 6, 2024 Full-Time Locations Showing 1 location Murfreesboro, TN 37129, USA Job Details Description JOB T...
- 15 Days Ago
Technical Support Specialist
- Vanderbilt University
-
Nashville, TN
FULL_TIME
- The Technical Support Specialist is part of a dynamic team of technology professionals providing tier 1 and tier 2 technical support to classroom, lab, research, and administrative areas across the un...
- 19 Days Ago
Filters
- Current Active Filter
- Nashville, TN
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Technical Sales Support Specialist jobs found in Nashville, TN area
Technical Support Specialist
- Cancer Care Of North Florida
-
Nashville, TN
- ** Technical Support Specialist** Job Title Technical Support Specialist Job ID 27655664 Location Nashville, TN 37205 Ot...
- 4/23/2024 12:00:00 AM
Technical Support Specialist - Weekend Shift M/F
- D-EDGE Hospitality Solutions
-
Nashville, TN
- **Technical Support Specialist - Weekend Shift M/F** * Permanent contract * Starting date: November 20, 2021 * Barcelona...
- 4/22/2024 12:00:00 AM
IT Support Engineer
- Nirvana Health & Wellness
-
Nashville, TN
- Job DescriptionWe are looking for an IT Support Engineer who will be responsible for maintaining and administering our c...
- 4/22/2024 12:00:00 AM
IT Support Engineer - Nashville
- New Charter Technologies
-
Nashville, TN
- MCA provides a fast, energetic work environment for those seeking technology careers in Chattanooga and Nashville. Were ...
- 4/22/2024 12:00:00 AM
Application Support Engineer-Lead
- Omni Inclusive
-
Nashville, TN
- Responsibilities:Incident Management: Troubleshoot, investigate, triage and coordinating incidents with stakeholders.Pro...
- 4/22/2024 12:00:00 AM
Sr. Client Support Engineer
- BGSF
-
Nashville, TN
- Job Description Sr. Client Support Engineer is the go-to person to solve associates’ technology challenges. You will tro...
- 4/22/2024 12:00:00 AM
Technical Support (NOT IT) - Warewashing Repair/Troubleshoot
- Meiko, US
-
Nashville, TN
- Job Description Job Description Our company, MEIKO, US manufactures, sells and services the world's highest quality ware...
- 4/21/2024 12:00:00 AM
Technical Support Specialist 2
- IDR Healthcare
-
Nashville, TN
- IDR is seeking a Tech Support Specialist 2 (Tier 2) to join one of our top clients in Nashville, TN! This is a direct-hi...
- 4/20/2024 12:00:00 AM
About Nashville, Tennessee
Nashville is the capital and most populous city of the U.S. state of Tennessee. The city is the county seat of Davidson County and is located on the Cumberland River. The city's population ranks 24th in the U.S. According to 2017 estimates from the U.S. Census Bureau, the total consolidated city-county population stood at 691,243. The "balance" population, which excludes semi-independent municipalities within Davidson County, was 667,560 in 2017.
Located in northern Middle Tennessee, Nashville is the main core of the largest metropolitan area in Tennessee. The 2017 population of the entire 14-...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$52,730 to $72,442
Nashville, Tennessee area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Technical Sales Support Specialist do?
Technical Sales Support Specialist in Madison, WI
Contracts Development Experience, supporting the drafting of technical scope of work of ITB’s, particularly for EPC scope and Lump Sum conditions.
December 21, 2019
Technical Sales Support Specialist in Boca Raton, FL
Including tracing and winterization, supports, consideration loads on nozzles, etc.
February 20, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020