Technical Sales Support Specialist jobs in North Dakota

Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Technical Support Specialist
  • Dynamic Campus Solutions Inc.
  • Bismarck, ND FULL_TIME
  • Technical Support Specialist | University of Mary | Bismark, ND

    At our partner institution, the University of Mary

    The Technical Support Specialist will be service-focused and possess excellent customer service skills. S/he must provide exceptional end-user support for technology services, including network access, e-mail systems, and supported hardware and software applications. The Technical Support Specialist will provide technical computer support that ensures all systems are functional daily. This individual will provide high-quality customer service, including effective listening and communication skills to ensure understanding of the end-user inquiries; keep current with hardware systems and applications used on campus; work on cross-functional IT projects; participate in testing system upgrades and new applications; supervise various duties performed by student workers. Additional responsibilities include administering, configuring, troubleshooting, properly recycling, and maintaining client desktops, laptops, and audio-visual equipment. This position is on-site at the partner institution, the University of Mary.

    Hours of operation are Monday – Friday, 8:00 am – 4:30 pm. Hours may vary.

    Responsibilities:
    • Software installation and upgrades, troubleshooting, image creation and deployment, and patch maintenance.
    • Maintaining and developing documentation relative to hardware and software inventory.
    • Working with users to analyze, troubleshoot, and repair computer hardware and software.
    • Assisting clients using supported hardware, software, and peripherals.
    • Assisting clients using supported audio-visual equipment, e.g., projectors and conferencing equipment.
    • Assisting the infrastructure team with network-related projects and maintenance.
    • Providing support for printer and copier-related issues.
    • Attending and actively participating in regular team meetings.
    • Reviewing, inputting, and updating service tickets from the centralized ticketing system.
    • Supervising assigned student workers and assisting them in completing tasks as required.
    • Keep abreast of industry technologies to enhance technical skills. Provide feedback and make recommendations for implementing technologies that can be effectively applied.
    • Maintaining a professional attitude and always providing excellent customer service, including maintaining a good work ethic and assisting team members when needed.
    • Good interpersonal skills, focusing on rapport-building, listening, and questioning skills.
    • Ability to absorb and retain information quickly.
    • Ability to present information in a user-friendly language.
    • Ability to effectively prioritize and execute tasks.
    • Ability to communicate effectively orally and in writing to internal and external groups of various levels of responsibility.
    • Other duties as assigned.
    Requirements:
    • Associate degree in information technology or equivalent experience.
    • Knowledgeable in Windows 10, Microsoft Office, Hardware, and Software troubleshooting techniques.
    • Broad knowledge of troubleshooting procedures and good analytical skills.
    • Proficient in all skills, policies, procedures, and protocols required to complete assigned tasks.
    • Excellent communication skills, a strong customer service background, and appropriate people etiquette.
    • Self-motivated and directed.
    • Ability to lift, push, and pull up to 50 pounds at a time, sometimes multiple times a day (e.g., replacing/maintaining computers, monitors, etc.)
    • Ability to sit and stand for long periods of time.
    • Must be able to crawl under desks and tight spaces for troubleshooting equipment, cabling, and projectors.
    • Adhere to Dynamic Campus Core Values.
    Preferred Qualifications:
    • Bachelor’s degree in Information Technology
    • Audio/Visual experience
    • Prior experience in a helpdesk environment (preferably in a Higher Ed environment)
    • Networking and Telecommunications experience
    • Knowledge of Active Directory, Printers and Print server and Microsoft Outlook
    Dynamic Campus Core Values
    • Be a Servant Leader
    • Be a Team Player
    • Be Accountable
    • Act with the highest integrity
    • Provide excellent customer service
    • Find solutions not problems
    Dynamic Campus is an Equal Employment Opportunity (EEO) Employer
    No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.
  • 2 Days Ago

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Technical Sales & Procurement Specialist
  • NISC
  • Mandan, ND FULL_TIME
  • Would you like to build a career with a company who stresses the importance of solid relationships and presents a challenging work load? NISC is ranked in ComputerWorld’s Best Places to Work survey fo...
  • 5 Days Ago

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Technical Representative
  • MSI Metro Sales Inc
  • Fargo, ND FULL_TIME
  • ATTENTION TO ALL CANDIDATES: ***$2,000 Hiring Bonus*** Metro Sales began serving our markets in 1969, we've grown to become one of the largest office systems dealers in the Midwest. Whether you're a c...
  • 24 Days Ago

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Sales support specialist
  • Indigo Signworks, Inc
  • Grand Forks, ND FULL_TIME
  • Indigo Signs is an innovative custom sign company that designs, manufactures, installs, and services high quality signs. We are seeking a Sales Support Specialist to join our Fargo ND team of collabor...
  • 1 Day Ago

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Sales Support Specialist
  • Indigo Signs
  • Grand Forks, ND FULL_TIME
  • Indigo Signs is an innovative custom sign company that designs, manufactures, installs, and services high quality signs. We are seeking a Sales Support Specialist to join our Fargo ND team of collabor...
  • 2 Days Ago

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Technical Support Specialist L1 - Point of Sale Support - Mon - Fri, 8am-5pm (CT)
  • Kaseya Careers
  • Fargo, ND FULL_TIME
  • Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya's best-in-breed tec...
  • 11 Days Ago

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Technical Sales Support Specialist
  • Zoho
  • Bastrop, TX
  • Zoho Corporation | Temporary **Technical Sales Support Specialist** Bastrop, United States | Posted on 02/04/2022 {{getI...
  • 4/26/2024 12:00:00 AM

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Technical Sales Support Specialist
  • Zymo Research Corp.
  • Irvine, CA
  • **Position Title:** Technical Sales Support Specialist **Location:** Irvine, CA **Summary:** Zymo Research is looking fo...
  • 4/26/2024 12:00:00 AM

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Technical Support Consultant
  • Insight Global
  • Houston, TX
  • Required Skills & Experience 1+ years of professional working experience Reliable source of transportation Attention to ...
  • 4/25/2024 12:00:00 AM

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Technical Sales Support Specialist
  • 804 Technology
  • Brentwood, NC
  • $38.00/hour 1st Shift: 9:00am - 5:00pm Full-time - 40 hour/week Hybrid Schedule with 2 days in Office Potential Temp to ...
  • 4/24/2024 12:00:00 AM

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Technical Sales Support Specialist
  • Lucideon Ltd
  • Greenville, SC
  • ** Careers | Lucideon** We are excited you have visited our Careers page. We are seeking talented individuals that are e...
  • 4/24/2024 12:00:00 AM

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Technical Support Specialist
  • Manpower
  • Ocala, FL
  • Our client, a public service company committed to serving the community, is seeking a Technical Support Specialist to jo...
  • 4/23/2024 12:00:00 AM

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Technical Support Consultant
  • LDNY People
  • Role: Technical Support Engineer Location: US Remote Are you passionate about technology and customer satisfaction? Our ...
  • 4/23/2024 12:00:00 AM

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Technical Support Specialist
  • Insight Global
  • Eagan, MN
  • Position: Technical Support Associate Duration: 12 Month Contract to Hire Pay Rate: $17.90 - $20/hour Location: Eagan, M...
  • 4/23/2024 12:00:00 AM

North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic center of North America is near the town of Rugby. Bismarck is the capital of North Dakota, and Fargo is the largest city. Soil is North Dakota's most precious resource. It is the base of the state's great agricultural wealth. But North Dakota also has enormous mineral resources. These mineral resources include billions of tons of lignite coal. In addition, North Dakota has large oil reserves. Petroleum was discovered in the state in 1951 and quickly...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$55,417 to $76,133

Technical Sales Support Specialist in Austin, TX
We are looking for a dynamic and energetic Technical Support Specialist based out of our West Orange, NJ office who can both support our sales team and help our external customers optimize usage of our Orbitvu solutions here in the newly-launched US market.
January 28, 2020
Technical Sales Support Specialist in Billings, MT
You may be interested in a Technical Sales Specialist role with the market leading … of market leading high tech instruments with the support of Product Specialists.
January 24, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020