Technical Sales Support Specialist jobs in Maryland
Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Technical Sales Support Specialist jobs
IT Support Specialist II
- TECHNICAL RESOURCES INT'L
-
Bethesda, MD
FULL_TIME
-
Job Description:
- Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing.
- Demonstrate sound customer service and telephone etiquette in responding to customer calls or inquiries for service and support.
- Demonstrate strong attention to detail, problem solving, and a desire to provide outstanding customer support.
- Analyze and resolve complex service requests and incidents that have been escalated by the junior level analysts.
- Leverage remote control technology (such as LogMeIn, GoToAssist, Teams) while troubleshooting desktop and laptop problems.
- Utilize advanced technical skills to analyze and resolve technical issues and tasks, including but not limited to setting up shared drives, mapping network drives, installing and updating software, and network troubleshooting.
- Use RemedyForce ticketing system to classify incoming tickets and assign appropriate groups/technicians.
- Assisting programs or projects for Enterprise IT and driving strategic initiatives.
- Server and Desktop Vendor Management.
- Asset Management and Resource Management.
- Promoting and enforcing best practices for Windows server administration.
- Identifying, researching, and validating innovative solutions while applying concepts of appropriate methodologies.
Job Requirements:
- Ability to perform in-depth troubleshooting skills on Windows Operating Systems (Windows 10), Microsoft Office products, and various Internet browsers to include Internet Explorer and Mozilla Firefox.
- Ability to read and comprehend technical manuals, procurement documentation, and OEM guides.
- Experience installing, upgrading, and removing software; Experience with patch management software (e.g., SCCM) preferred.
- Experience using Helpdesk Service Now, Remedy, etc.) service management software to track incidents and service requests through the full lifecycle.
- Ability to learn new technologies quickly (MS Operating Systems, Office Products, and custom software).
- Advanced experience with Active Directory management & administration including Unlocking accounts/PW Resets, OU’s and Group Policy.
- Proficiencies in MS Office applications and Project Management.
- CompTIA A or Microsoft certification a plus.
- 18 Days Ago
IT Support Specialist
- Technical Resources International, Inc.
-
Bethesda, MD
FULL_TIME
- Location Bethesda, MD 20817 US (Primary) Category Information Technology Job Type Full-Time Education Bachelor's Degree Travel None Job Description Serve as first contact for users submitting inquirie...
- 9 Days Ago
Technical Support Specialist
- 22nd Century Technologies, Inc.
-
Annapolis, MD
FULL_TIME
- Duration: 24 months Shift Hours: 8am - 5pm (Mon-Fri) Summary: This role is responsible for striving to create a cooperative atmosphere where knowledge is shared amongst team members. Our Aircraft Oper...
- Just Posted
Technical Support Specialist
- Cloudforce
-
Bethesda, MD
FULL_TIME
- Job Title: Technical Support Specialist Location: On-Site - Bethesda, Maryland or National Landing, Virginia Type: Full Time Compensation: $45,000 to $55,000, Annually Cloudforce is seeking a Technica...
- 20 Days Ago
Technical Support Specialist (NDI4)
- ProSidian Consulting, LLC
-
Rockville, MD
FULL_TIME
- Company DescriptionProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian se...
- 5 Days Ago
Technical Support Specialist
- DLH
-
Baltimore, MD
FULL_TIME
- About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transfor...
- 5 Days Ago
Technical Sales Support Specialist jobs at Popular Companies
Technical Support Consultant
- LDNY People
-
- Role: Technical Support Engineer Location: US Remote Are you passionate about technology and customer satisfaction? Our ...
- 4/23/2024 12:00:00 AM
Technical Support Specialist
- Manpower
-
Savannah, GA
- Our client, industrial services company is seeking a technical support specialist to join their team. As a technical sup...
- 4/23/2024 12:00:00 AM
Technical Support Specialist
- Insight Global
-
Eagan, MN
- Position: Technical Support Associate Duration: 12 Month Contract to Hire Pay Rate: $17.90 - $20/hour Location: Eagan, M...
- 4/23/2024 12:00:00 AM
Technical Sales Support Specialist
- Zoho
-
New Braunfels, TX
- Zoho Corporation | Temporary **Technical Sales Support Specialist** New Braunfels, United States | Posted on 02/04/2022 ...
- 4/22/2024 12:00:00 AM
Technical Support Consultant
- Insight Global
-
Houston, TX
- Required Skills & Experience 1+ years of professional working experience Reliable source of transportation Attention to ...
- 4/22/2024 12:00:00 AM
Technical Sales Support Specialist
- Zoho
-
Bastrop, TX
- Zoho Corporation | Temporary **Technical Sales Support Specialist** Bastrop, United States | Posted on 02/04/2022 {{getI...
- 4/21/2024 12:00:00 AM
Technical Sales Support Specialist
- Zymo Research Corp.
-
Irvine, CA
- **Position Title:** Technical Sales Support Specialist **Location:** Irvine, CA **Summary:** Zymo Research is looking fo...
- 4/21/2024 12:00:00 AM
Technical Support Consultant
- Insight Global
-
Houston, TX
- Required Skills & Experience 1+ years of professional working experience Reliable source of transportation Attention to ...
- 4/20/2024 12:00:00 AM
About Maryland
Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary.
Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$57,712 to $79,286
Most Popular Cities in Maryland for Technical Sales Support Specialist Jobs
What does a Technical Sales Support Specialist do?
Technical Sales Support Specialist in Austin, TX
We are looking for a dynamic and energetic Technical Support Specialist based out of our West Orange, NJ office who can both support our sales team and help our external customers optimize usage of our Orbitvu solutions here in the newly-launched US market.
January 28, 2020
Technical Sales Support Specialist in Billings, MT
You may be interested in a Technical Sales Specialist role with the market leading … of market leading high tech instruments with the support of Product Specialists.
January 24, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020