Technical Sales Support Specialist jobs in Louisiana

Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Technical Support Specialist
  • BREC Recreation And Park Commission for the Parish of East Baton Rouge
  • Baton Rouge, LA FULL_TIME
  • The Technical Support Specialist works under the direction of the Director of Information Systems The Technical Support Specialist will perform assigned tasks of increasing complexity in the installation, maintenance, and administration of software/hardware having organization-wide impact of systems, database, or network (LAN/WAN) system support.
    Education Required: Graduation from an accredited 4-year college or university.

    Area Study (major) Required: Computer science, Information Systems and Decision Sciences (ISDS), Management Information Systems (MIS) or related technical field.

    Certification(s) Required: N/A

    License(s) Required: Valid Driver's License

    Years Relevant Work Experience: Four (4) years work related experience in IT, infrastructure, desktop support, security, LAN/WAN, and/or database administration.  Equivalent combination of education and experience will be considered.

    Knowledge, Skills, and Abilities: 
    • Knowledge of Information Systems and Applications
    • Knowledge of Wide Area Networks
    • Knowledge of Microsoft Client and Server Operating Systems and Active Directory
    • Knowledge of Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint Server
    • High in customer service and the ability to deal with the public with tact and courtesy
    • Skill in computer programming or scripting language
    • Skill in introductory training & instruction of end users
    • Excellent decision-making skills to respond to balance the interests of clients and customer demands
    • Excellent communication skills with the ability to express technical areas verbally and in writing.
    • Excellent attention to detail 
    • Strong organizational & interpersonal skills
    • Ability to effectively supervise and coordinate the work assignments of reporting personnel and promote a team environment
    • Ability to make technical decisions concerning information systems applications and performance
    • Analyze complex technical and administrative problems, evaluate alternative solutions and recommend and implement effective courses of action
    • Ability to conduct systems analysis and feasibility studies.
    • Ability to quickly learn BREC policies and procedures, operations and programs
    • Ability to establish and maintain effective working relationships with employees and public.
    • Ability to prepare concise narrative and statistical reports.
    Essential Functions and Job Duties:
    • Provides technical support and assistance to end users on hardware issues and desktop (PC) applications.
    • Installs and maintains servers, computers, hardware and PC software for users.
    • Assist in monitoring performance and efficiency of an enterprise network
    • Assists in monitoring and analyzing network, hardware, database, and system activity.
    • Implement and maintains a database security, maintenance utilities, and documentation
    • Attends formal training in systems software programming; studies hardware configuration operating, system designs, and software programming languages.
    • Determines value in legacy equipment and recommends new or upgraded enhancements to existing hardware and systems.
    • Verify that all custom software installed on clients is at the most current version, and that all clients are running the same version.
    • Research enhancements and improvements in existing software and recommend updates and upgrades of software.
    • Train end-users on custom software and standard Microsoft applications and operating systems as needed
    • Assists with IS Plan development and implementation.
    • Perform work in accordance with knowledge of BREC operations.
    • Other duties as assigned.
     
    This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties as requested by his or her supervisor.Full time position.  Generally, 8 hours per day, 5 days per week, meal break as needed.  Some evening and weekend work required.

    Resumes will not be accepted in lieu of a completed application. 

    You must include all relevant education and experience on your official BREC online application or it will be deemed incomplete and you will be ineligible for this vacancy. Complete each section of this application (i.e. work experience, education, etc.) to demonstrate that you meet the eligibility and minimum qualification requirements described in this announcement.

    An offer of employment is contingent on passing a pre-employment criminal background check, Motor Vehicle Records check, drug screen and physical. 

  • 15 Days Ago

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I.T. Technical Support Specialist
  • Opelousas General Health System
  • Opelousas, LA FULL_TIME
  • The Technical Support Specialist job involves providing advanced technical assistance, troubleshooting, and support related to operating systems, as well as user support for EMR systems. They are also...
  • 3 Days Ago

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Technical & Simulation Support Specialist
  • Adtalem Global Education
  • Orleans, LA FULL_TIME
  • Company DescriptionAbout Chamberlain University Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health ...
  • 22 Days Ago

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Marketing Engineer I - Chiller Strategy & Sales Support
  • Chiller Strategy & Sales Support - Trane Technologies Careers
  • La Crosse, LA FULL_TIME
  • At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for...
  • 2 Months Ago

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Technical Sales Specialist (Rockwell Automation)
  • The Reynolds Company
  • Baton Rouge, LA FULL_TIME
  • Join the company that helps make American manufacturing possible. You’ll work alongside essential industries such as oil and gas, food, beverage, aerospace, and automotive, while becoming an employee ...
  • 1 Month Ago

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Customer Care Specialist I - Technical Support
  • Cox Communications
  • Baton Rouge, LA FULL_TIME
  • REMOTE CALL CENTER CUSTOMER EXPERIENCE ASSOCIATE This is a remote opportunity. You must live in Wichita, KS, Baton Rouge, LA, Oklahoma City, OK, Omaha, NE, Hampton Rhoades, VA or a surrounding communi...
  • 5 Days Ago

Louisiana is bordered to the west by Texas; to the north by Arkansas; to the east by Mississippi; and to the south by the Gulf of Mexico. The state may properly be divided into two parts, the uplands of the north, and the alluvial along the coast. The alluvial region includes low swamp lands, coastal marshlands and beaches, and barrier islands that cover about 20,000 square miles (52,000 km2). This area lies principally along the Gulf of Mexico and the Mississippi River, which traverses the state from north to south for a distance of about 600 mi (970 km)) and empties into the Gulf of Mexico; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$53,233 to $73,134

Technical Sales Support Specialist in Austin, TX
We are looking for a dynamic and energetic Technical Support Specialist based out of our West Orange, NJ office who can both support our sales team and help our external customers optimize usage of our Orbitvu solutions here in the newly-launched US market.
January 28, 2020
Technical Sales Support Specialist in Billings, MT
You may be interested in a Technical Sales Specialist role with the market leading … of market leading high tech instruments with the support of Product Specialists.
January 24, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020