Technical Sales Support Specialist jobs in Hawaii

Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

C
Program Support Specialist/Technical Writer - Pohakuloa Training Area, Hawaii
  • Colorado State University
  • Pohakuloa Training Area, HI FULL_TIME
  • Position Location
    Pohakuloa Training Area, Hawaii

    Work Location
    Position qualifies for hybrid/in-office work

    Research Professional Position
    Yes

    Posting Number
    202400313AP

    Position Type
    Admin Professional/ Research Professional

    Classification Title
    Prof/Indiv Contrib II

    Number of Vacancies

    Work Hours/Week
    40

    Proposed Annual Salary Range
    $55,000-$70,000

    Employee Benefits
    Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment to diversity, equity and inclusion, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
    • For detailed benefit plan information for eligible employees, visit https://hr.colostate.edu/hr-community-and-supervisors/benefits/benefits-eligibility/ and https://hr.colostate.edu/prospective-employees/our-perks/.
    • For the total value of CSU benefits in addition to wages, visit https://hr.colostate.edu/total-compensation-calculator/.
    • For more information about why Fort Collins is consistently ranked in the top cities to live in, visit https://hr.colostate.edu/prospective-employees/our-community/.

    Desired Start Date

    Position End Date (if temporary)

    To ensure full consideration, applications must be received by 11:59pm (MT) on
    03/25/2024

    Description of Work Unit
    CEMML is a research, education and service unit within the Warner College of Natural Resources at CSU. CEMML applies the latest and most appropriate science to promote the sustainable management of natural and cultural resources on Department of Defense (DOD) and other public lands. We provide technical support, conduct applied research, and offer career development and learning opportunities to support resource stewardship. We collaborate with our sponsors and within CSU to resolve complex environmental issues, leaving a legacy of science-based decisions that sustain our resources for future generations.

    To learn more about CEMML’s contributions to land management, our mission, vision, and values, visit http://www.cemml.colostate.edu/.

    Position Summary
    Program Support Specialist-Technical Writer/Editor (Professional Level II Special) position is available with the Center for Environmental Management of Military Lands (CEMML). The position is located at the US Army Garrison, Pohakuloa Training Area (USAG-PTA) on the Big Island in Hawaii. The work location is approximately 40 miles west of Hilo, HI and 25 miles from Waimea, HI.

    As a CSU cooperator at PTA, the Specialist supports program and writing/editing needs across our technical teams within the Natural Resources Program. Primary duties consist of:
    • Technical writing and editing: Developing briefs, other written materials and assembling reports consisting of natural resources/biological topics, in collaboration with other project staff to support technical reporting, planning and outreach needs; developing/maintaining basic templates in MSWord; creating and managing graphics; assembling and formatting reports; and reviewing and editing documents. The specialist collaborates with other staff and government points of contact on concepts and themes, intents and purposes, outlines, drafts, and revisions of technical writing projects. Editing includes reviewing documents to ensure they are well organized, concise, clear, logical, and follow rules of grammar and punctuation. This could include any level of editing, from minor copyediting to significant revisions. It also requires using MS Word features such as styles and headings, sections, tables of contents, headers/footers, and other advanced Word functions to ensure that documents have consistent formatting, are stable and visually appealing.
    • Administrative support: These tasks include assistance to the Senior Program Manager and other CSU staff. Tasks include project facilitation and coordination, primarily through scheduling and communication with other staff; supporting public outreach needs including developing materials (e.g., posters, displays, brochures, articles for print and digital publication), planning and coordinating events at PTA or at other locations; coordinating some office logistics, scheduling and other needs related to staff and visitors; tracking employee training, certifications, and access passes; tracking project equipment; assisting with some human resources actions to include employee onboarding/orientation, tracking required training, facilitating access passes, maintaining administrative files, and serving as a liaison to human resources personnel at CSU.

    The Specialist is supervised by the Senior Program Manager. Position is contingent upon funding for continued CSU support for natural resource management on PTA. Relocation expenses may be available; conditions apply.

    Work location is dependent on the needs of the partner/project/role. In some instances, positions may require staff to be fully in-person. In other instances, hybrid or remote arrangements may be possible.

    Required Job Qualifications
    • BS/BA in natural science field, journalism, English, administration, or other related field and at least 2 years of experience with technical writing (technical documents, reports, scientific protocols, articles, and briefings) OR Master’s degree in a natural science, English, administration, or related field and at least 1 year of experience with technical writing (technical documents, reports, scientific protocols, articles, and briefings).
    • Demonstrated writing editing skills.
    • Advanced skills and knowledge of Microsoft Word (e.g., templates, headings, styles, advanced formatting, etc.).
    • Proficient with Windows-based computers and MS Office Suite software for data management, record keeping, information retrieval, and report generation.
    • Experience in project management or coordination, administrative support, or similar capacity.
    • Must have a valid driver’s license or the ability to obtain a driver’s license by the employment start date.
    • The successful candidate must be legally authorized to work in the U.S. by proposed start date; CEMML will not provide visa sponsorship for this position.

    Preferred Job Qualifications
    • Formal training / certification and/or demonstrated skills in project management, technical writing/editing, or human resources management.
    • Experience onboarding employees.
    • Demonstrated experience planning and executing community outreach and public education events and supporting materials such as PowerPoint presentations, briefings and articles.
    • Demonstrated ability to edit and manage professional-quality technical reports.
    • Experience developing risk assessments and safety plans.
    • Experience with organizing and archiving printed documents and electronic files/file systems, including versioning of shared or edited documents.

    Diversity Statement
    Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

    Essential Duties

    Job Duty Category
    Project Facilitation and Coordination

    Duty/Responsibility
    • Work with project managers with respect to project coordination, scheduling and timelines, development of project management documents (e.g., project management plans and project charters).
    • Schedule project meetings and organize documents.
    • Work with programs to improve existing processes.

    Percentage Of Time
    10

    Job Duty Category
    Technical Writing and Editing

    Duty/Responsibility
    • Technical writing for a variety of projects and audiences including technical reports, public outreach materials such as brochures, posters, stories, and posts for social media.
    • Editing includes reviewing documents to ensure they are well organized, concise, clear, logical, and follow rules of grammar and punctuation.
    • This could include any level of editing, from minor copyediting to significant revisions.
    • It also requires using MS Word features such as styles and headings, sections, tables of contents, headers/footers, and other advanced Word functions to ensure that documents have consistent formatting, are stable and visually appealing.

    Percentage Of Time
    45

    Job Duty Category
    Program Support

    Duty/Responsibility
    • Coordinate on-site human resources actions to include in-/out- employee processing, tracking required training, maintaining files, and serving as a liaison to HR personnel at CSU.
    • Develop and update risk assessments and safety plans.
    • Physical and electronic document and file management.
    • Participate in community outreach program development and implementation.
    • Route reports and publications for review and approval.
    • Coordinate installation access for staff, partners, and visitors.
    • Track project equipment.
    • Coordinates logistics for partners conducting research at PTA.
    • Plan events, agendas and schedules as needed.

    Percentage Of Time
    40

    Job Duty Category
    Supervision

    Duty/Responsibility
    • Supervise Operations Officer.
    • Provide performance planning, regular feedback, and annual evaluations.
    • Oversee task performance to ensure quarterly and annual goals for the Program and for the employee are accomplished.
    • Support searches and hiring actions as needed.

    Percentage Of Time
    5

    Application Details

    Special Instructions to Applicants
    Applicants must meet the minimum qualifications in the announcement to be considered for hire. Apply no later than March 25, 2024 for full consideration. Mailed or emailed applications will not be accepted.

    Upload each of the items below individually as a Word Document (.doc), PDF (.pdf), or Rich Text Format (.rtf). Please note that incomplete applications cannot be considered. Please remove social security numbers and birth dates from application materials. A complete application consists of:
    • Statement of Qualifications (one-page letter addressing each qualification described in the announcement) uploaded in the ‘Cover Letter’ slot.
    • Resume
    • Transcripts (for each degree earned that is listed under qualifications) uploaded in the ‘Official Transcripts’ or ‘Unofficial Transcripts’ slot.
    • Degree Conferral (copy of diploma if transcripts do not include confirmation that degree was awarded) uploaded in the ‘Other’ slot.
    • References – please include within your application contact information for 3 professional references including at least one supervisor. References will not be contacted without prior notification to candidates.

    CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.

    Conditions of Employment
    Pre-employment Criminal Background Check (required for new hires), Valid Driver’s License, Special Requirements/Other - Must be able to comply with all applicable regulations to obtain a Department of Defense Common Access Card (CAC) and public trust clearance. Furthermore, candidates are required at a minimum to complete a NACI/SF85 and successfully pass a federal backgro

    Search Contact
    Lena Schnell (lena.schnell@colostate.edu)

    EEO Statement
    Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

    The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu.

    The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu.

    The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu.

    Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.

    Background Check Policy Statement
    Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
  • 1 Month Ago

H
Customer Support/Technical Support
  • Hexagon US Federal
  • Harbor, HI OTHER
  • Company OverviewAt Hexagon US Federal we provide cutting-edge technologies and a wide range of professional services to enable our customers to make smarter and faster operational decisions and improv...
  • 1 Month Ago

S
Outside Sales Representative / Restaurant Specialist
  • SpotOn: Sales (External Partners)
  • Kailua, HI FULL_TIME
  • At SpotOn, we’re helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservation...
  • 1 Month Ago

N
Accounts Payable Specialist
  • Na Ali'i Consulting & Sales, LLC.
  • Honolulu, HI FULL_TIME
  • Overview Na Ali'i is looking for a Accounts Payable Specialist to be responsible for working with the Accounting Manager to help maintain a sound accounts payable process, to include preparing and ent...
  • 5 Days Ago

N
Labor & Leave Specialist
  • Na Ali'i Consulting & Sales, LLC.
  • Honolulu, HI FULL_TIME
  • Overview Na Ali'i is looking for a Labor & Leave Specialist to be responsible for working with the Accounting Manager and Senior Accountants to provide day-to-day support in processing timesheets, lea...
  • 5 Days Ago

A
Technical Sales Representative
  • ADT Careers
  • Aiea, HI FULL_TIME
  • Company Overview: The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we pr...
  • 1 Day Ago

8
Technical Sales Support Specialist
  • 804 Technology
  • Brentwood, NC
  • $38.00/hour 1st Shift: 9:00am - 5:00pm Full-time - 40 hour/week Hybrid Schedule with 2 days in Office Potential Temp to ...
  • 4/24/2024 12:00:00 AM

L
Technical Sales Support Specialist
  • Lucideon Ltd
  • Greenville, SC
  • ** Careers | Lucideon** We are excited you have visited our Careers page. We are seeking talented individuals that are e...
  • 4/24/2024 12:00:00 AM

M
Technical Support Specialist
  • Manpower
  • Ocala, FL
  • Our client, a public service company committed to serving the community, is seeking a Technical Support Specialist to jo...
  • 4/23/2024 12:00:00 AM

L
Technical Support Consultant
  • LDNY People
  • Role: Technical Support Engineer Location: US Remote Are you passionate about technology and customer satisfaction? Our ...
  • 4/23/2024 12:00:00 AM

I
Technical Support Specialist
  • Insight Global
  • Eagan, MN
  • Position: Technical Support Associate Duration: 12 Month Contract to Hire Pay Rate: $17.90 - $20/hour Location: Eagan, M...
  • 4/23/2024 12:00:00 AM

Z
Technical Sales Support Specialist
  • Zoho
  • New Braunfels, TX
  • Zoho Corporation | Temporary **Technical Sales Support Specialist** New Braunfels, United States | Posted on 02/04/2022 ...
  • 4/22/2024 12:00:00 AM

I
Technical Support Consultant
  • Insight Global
  • Houston, TX
  • Required Skills & Experience 1+ years of professional working experience Reliable source of transportation Attention to ...
  • 4/22/2024 12:00:00 AM

Z
Technical Sales Support Specialist
  • Zoho
  • Bastrop, TX
  • Zoho Corporation | Temporary **Technical Sales Support Specialist** Bastrop, United States | Posted on 02/04/2022 {{getI...
  • 4/21/2024 12:00:00 AM

Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having received statehood on August 21, 1959. Hawaii is the only U.S. state located in Oceania, the only U.S. state located outside North America, and the only one composed entirely of islands. It is the northernmost island group in Polynesia, occupying most of an archipelago in the central Pacific Ocean. The state encompasses nearly the entire volcanic Hawaiian archipelago, which comprises hundreds of islands spread over 1,500 miles (2,400 km). At the southea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$58,495 to $80,363

Technical Sales Support Specialist in Austin, TX
We are looking for a dynamic and energetic Technical Support Specialist based out of our West Orange, NJ office who can both support our sales team and help our external customers optimize usage of our Orbitvu solutions here in the newly-launched US market.
January 28, 2020
Technical Sales Support Specialist in Billings, MT
You may be interested in a Technical Sales Specialist role with the market leading … of market leading high tech instruments with the support of Product Specialists.
January 24, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020