Technical Director jobs in Lewiston, ME
Technical Director plans and directs all aspects of technical activities within specific production. Ensures all projects, initiatives, and processes are in conformance with organization's established policies and objectives. Being a Technical Director requires a bachelor's degree in related field and at least 8 years of experience. Typically reports to top management. (Copyright 2024 Salary.com)
Recently Added Technical Director jobs
Director Technical Support
- Generac Power Systems
-
South Portland, ME
FULL_TIME
-
Company Generac Power Systems
Name Director Technical Support - Clean Energy
Req # 64052
Employment Type Full Time
Shift 1st
Generac Clean Energy combines the speed and excitement of a technology startup with the resources and market power of an S&P 500 industry leader. Our careers offer boundless opportunity for energetic, mission-driven applicants who seek challenge and impact in a fast-paced culture of teaching, learning, and professional growth, developing solar storage products and software for the clean energy revolution.
Join Generac Clean Energy as we drive to build energy solutions for a more resilient, sustainable world.
The Director, Technical Support will lead a team of managers, supervisors, and individual contributors who are responsible for ensuring Dealer satisfaction on all levels of business by providing highly technical phone troubleshooting, system diagnostics, warranty replacement parts, knowledge management content creation, for all Generac Clean Energy products. This position is responsible for overseeing daily operations of the dealer technical support teams, escalated consumer support, and service operations while working with senior leadership to execute the overall vision of Clean Energy product support.
Essential Duties and Responsibilities:
Selects, coaches and develops staff and management team. Sets clear expectations to inspire and motivate the team. Manages performance- recognizing achievement, providing feedback and administering progressive discipline when necessary.
Tracks and creates reports on specific key performance indicators, feedback is provided to individual contributors, supervisors, managers, and executive staff
Manages all aspects of the technical support & proactive monitoring organization.
Develops and creates monthly, quarterly, annual, and long-term strategic goals for the department.
Works closely with other business groups within Generac to ensure cross functional cooperation.
Oversees highly escalated cases and delegates work to appropriate resources within the technical support team.
Meet regularly with supervisors and managers to develop Generac Clean Energy Dealer and Consumer facing knowledge base
Provide technical support and additional company presence at national and regional industry trade shows
Provide written weekly reports to manager covering accounts visited, service provided, product issues/ concerns, possible sales opportunities, and competitor information
Minimal Qualifications:
Bachelors Degree in Electrical Engineering, or Mechanical Engineering and relevant experience
7 years of experience running B2B &/or B2C technical support teams
Preferred Qualifications:
2 years of experience working with Solar Storage or other energy storage products
Experience and sound knowledge of Generac Clean Energy products
Experienced in power electronics
Previous experience using Salesforce, CRMs, and SAP
In depth understanding of residential electrical systems, NEC, and other industry codes and standards
Experience operating complex phone systems
Experience with ChatGPT, generative AI, and Chatbots
Experience with knowledge management systems
Knowledge, Skills, and Abilities:
Working knowledge of electrical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams
Excellent troubleshooting skills, the ability to make independent decisions, and work without direct supervision
Spark Ignited knowledge
Level of Independence: This position acts under the direction of the Director of Technical Support, or Sr. Director of Fleet.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Up to 35% travel and valid Driver’s License required.
Benefits: We are an inclusive company that celebrates differences and keeps equity and respect at the forefront. Competitive Benefits: Health, Dental, Vision, & 401k 401 (k) retirement savings plans with company match Medical support programs: Maternity, Diabetes, Treatment Decision Support and more Work-life benefits: PTO and Holidays
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.” - 1 Day Ago
Director Technical Product Manager
- Direct Staffing Inc
-
Portland, ME
FULL_TIME
- Company DescriptionFinancial Services - Credit Card ServicesJob DescriptionDir, Technical Product ManagerPortland Maine Exp 7-10 yrsDeg BachReloBonusTravel Occasional Job DescriptionWe are seeking a p...
- 1 Month Ago
Director Technical Support - Clean Energy
- Generac Power Systems
-
South Portland, ME
FULL_TIME
- Company Generac Power Systems Name Director Technical Support - Clean Energy Req # 64052 Employment Type Full Time Shift 1st Generac Clean Energy combines the speed and excitement of a technology star...
- 2 Days Ago
Director, Technical Program Management (Bank Tech)
- Jobs for Humanity
-
Westbrook, ME
FULL_TIME
- Job Description Center 1 (19052), United States of America, McLean, Virginia Director, Technical Program Management (Bank Tech) Are you interested in leading programs that deliver on critical business...
- 30 Days Ago
Senior Technical Support Specialist (IT Director/Research Assistant)
- State of Maine
-
Augusta, ME
FULL_TIME
- Senior Technical Support Specialist (IT Director, Research Assistant) Opening Date: January 31, 2024 Closing Date: Until filled Job Class Code: 0658 Grade: 1 Salary: $66,976.00 - $91,145.60/annually* ...
- 13 Days Ago
A&P Mechanics
- STS Technical Services
-
Brunswick, ME
FULL_TIME
- STS Technical Services is hiring A&P Mechanicsin Brunswick, Maine. Position Overview: Inspect aircraft assembly activities and products for conformance with government and company standards and specif...
- 13 Days Ago
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0 Technical Director jobs found in Lewiston, ME area
Senior Audio Video Project Manager
- Diversified
-
Portland, ME
- At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory...
- 4/18/2024 12:00:00 AM
Director, Technical Program Management (Bank Tech) ME
- Capital One
-
Portland, ME
- Locations: VA - Richmond, United States of America, Richmond, VirginiaDirector, Technical Program Management (Bank Tech)...
- 4/18/2024 12:00:00 AM
Operating Room RN - per diem
- Central Maine Medical Center
-
Lewiston, ME
- At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our communi...
- 4/17/2024 12:00:00 AM
Registered Nurse - Full time
- Clover Healthcare
-
Auburn, ME
- Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives...
- 4/17/2024 12:00:00 AM
Director, Technical Program Management - Enterprise Data
- Capital One
-
Portland, ME
- Center 3 (19075), United States of America, McLean, Virginia Director, Technical Program Management - Enterprise Data Ab...
- 4/15/2024 12:00:00 AM
Director, Technical Program Management (Bank Tech)
- Capital One
-
Portland, ME
- Locations: VA - Richmond, United States of America, Richmond, Virginia Director, Technical Program Management (Bank Tech...
- 4/15/2024 12:00:00 AM
Certified Nursing Assistant (CNA) - Full time
- Senior Lifestyle
-
Auburn, ME
- Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten ...
- 4/14/2024 12:00:00 AM
Peri Anesthesia RN, PACU / SDS - full time, days
- Central Maine Medical Center
-
Lewiston, ME
- At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our communi...
- 4/14/2024 12:00:00 AM
About Lewiston, Maine
Lewiston (/ˈluːɪstən/; officially the City of Lewiston, Maine) is the second largest city in Maine and the most central city in Androscoggin County. The city borders the coastal sideways of the Gulf of Maine and is south of Augusta, the state's capital, and north of Portland, the cultural hub of Maine. It is one-half of the Lewiston-Auburn Metropolitan Statistical Area, commonly referred to as "L.A." or "L-A." Lewiston exerts a significant impact upon the diversity, religious variety, commerce, education, and economic power of Maine. It is known for a relatively low cost of living, substantial...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Director jobs
$115,554 to $149,418
Lewiston, Maine area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
What does a Technical Director do?
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