Technical Communicator jobs in South Carolina
Technical Communicator manages dealer and manufacturer technical problems in an expedient and cost effective manner for the customer. Provides employees with technical information beyond their ability to readily locate. Being a Technical Communicator serves as a liaison between the manufacturer and employee on technical problems encountered by the dealership. Requires a high school diploma. Additionally, Technical Communicator typically reports to a supervisor or manager. The Technical Communicator works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Technical Communicator typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Technical Communicator jobs
Technical Communicator
- Dobbs Equipment
-
Ladson, SC
FULL_TIME
-
Job Title: Technical Communicator
Reports To: Product Support Manager
Department: Product Support, Exempt
Location: South Carolina
Summary of Primary FunctionsThis individual will be responsible for the communications of technical issues to both Deere & technicians. The Technical Trainer & Communicator will work closely with John Deere and internal customers to support the ongoing service and support program for Dobbs Equipment. This position is responsible for directing, developing, and overseeing the development of technicians & technical data at the corporate level to ensure the attainment of the company growth and profitability objectives are met. It is imperative for this position to develop consistency in product support expectations across all Dobbs Equipment branches. It is critical that this role provides cross functional direction, training, and motivation of Service Department Personnel. The Technical Trainer / Communicator reports directly to the Corporate Product Support Manager.
Essential Duties and Responsibilities: May include some or all of the following. Other duties may be assigned.
- Work as liaison with manufacturers and all departments regarding product support issues.
- Analyze product issues and provide support for parts/service/sales
- Research product issues using DTAC, technical manuals, business system, and troubleshooting techniques to help resolve issues
- Provide technical communications and updates for DTAC, monitor case status, and ensure timely closure of open cases.
- Provide timely communication of solutions to Service/Parts/Sales & manufacturers
- Advise customers of all pertinent technical data to ensure customer satisfaction or product repairs
- Manage technical tooling for service departments
- Record solutions and maintain database of repairs
- Remains Capstone current with new machine training
- Delivers Capstone & other technical training to Service Technicians
Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Individual must be proficient in cross functional leadership, customer focused, analytical and comfortable communicating with customers.
- Highly developed technical abilities across Heavy Equipment line – electrical / hydraulic / powertrain / fuel systems, ect…
Technical Skills & Knowledge:
- Minimum 5 years or more of management responsibility in product support areas within the Construction/Forestry industry
- Must have competence in Excel, Word, PowerPoint, Outlook and quickly adapt to new software systems.
- Must have a great deal of flexibility to handle the changing work environment
- Must be mature, team orientated and possess a positive attitude
- Must have good interpersonal skills and strong communication skillsets
- Must be able to handle multiple projects simultaneously
- Must proactively determine customer needs and exceed their expectations
- Must adhere to ethical principles, has sound character and honesty
- The ideal candidate has an analytical bias, strong personal skills and is comfortable managing service technician personnel.
- Must be able to comprehend and present complex technical data for the purpose of training employees
- Must have knowledge of construction equipment dealer business practices, ideally including the practices followed at John Deere dealerships, is preferred.
- Must remain current on all Certifications required to lead & instruct Capstone & technical training
Education: Formal education or training required to perform the essential functions of the job. Includes degrees, certifications, licenses and/or registration requirements.
- Degree in a Business/Management discipline or equivalent experience.
- CapstoneCertifications Required, ongoing training provided.
Work Environment:While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually quiet.
Physical Demands:The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is continuously required to:
- Ability to work using Personal Protective Equipment, including respirators, welding shields, hard hats, vests, safety glasses, goggles, gloves etc.
- Ability to use full range of motion for back, arms, hands, and fingers.
- Able to use full range of motion for both legs, including climbing, twisting, squatting, and pushing with both legs.
- Able to climb onto or down from mobile construction equipment, typically 3-4 feet of climbing, for service and inspection.
- The employee is frequently required to lift or carry loads greater than 50 lbs but less than 75 lbs.
- Specific vision abilities required by this job include close, distance and color vision.
- The employee is regularly required to talk or hear at moderate noise levels.
We’re an Equal Employment Opportunity and Affirmative Action EmployerDobbs Equipment is an Equal Employment Opportunity (EEO) and Affirmative Action employer. We are committed to providing an environment free of discrimination, harassment, and retaliation both for our employees and applicants. We make all employment-related decisions on the basis of an individual’s qualifications and job performance. We recruit, hire, promote, train, transfer, and make compensation decisions without regard to race, religion, color, creed, national origin, ancestry or citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
Notice to Applicants: We participate in E-Verify in the United States.
Drug Free and Alcohol-Free Workplace Notice.Dobbs Equipment is an Equal Opportunity and At-Will Employer. - 3 Days Ago
Technical Trainer & Communicator
- Dobbs Equipment
-
Aynor, SC
FULL_TIME
- Job Title: Technical Trainer & CommunicatorReports To: Product Support ManagerDepartment: Product Support, ExemptLocation: South Carolina or GeorgiaSummary of Primary FunctionsThis individual will be ...
- 1 Month Ago
Technical Editor
- Edgewater Technical Associates
-
Aiken, SC
FULL_TIME
- Edgewater Technical Associates is seeking qualified candidates for a Technical Editor opportunity located at the Savannah River Site. Work Location: Aiken, SC Application Deadline: 03/14/24 (by noon E...
- 1 Month Ago
Technical Recruiter
- Edgewater Technical Associates
-
Aiken, SC
FULL_TIME
- Edgewater Technical Associates is seeking qualified candidates for a Technical Recruiter opportunity to join our team. We are a professional and technical services firm with a dual focus on our employ...
- 27 Days Ago
Technical Recruiter (Aiken, SC)
- Edgewater Technical Associates
-
Aiken, SC
FULL_TIME
- Edgewater Technical Associates, LLC is seeking Technical Recruiters to join our team. Work location could be at one of our offices in Oak Ridge, TN; Los Alamos, NM; Aiken, SC; or Richland, WA We are a...
- 22 Days Ago
Associate Subcontract Technical Representative
- Edgewater Technical Associates
-
Aiken, SC
FULL_TIME
- Edgewater is seeking qualified candidates for an Associate Subcontract Technical Representative opportunity for our customer in Aiken, SC to support the Savannah River Site. Per diem available for tho...
- 9 Days Ago
Technical Communicator jobs at Popular Companies
Technical Communication
- Intra Corporation
-
Westland, MI
- Job Description Job Description Position Summary Technical Communications is responsible for creating technical manuals,...
- 4/26/2024 12:00:00 AM
Technical Communicator I
- Midmark Corporation
-
Versailles, OH
- Job Description JOB SUMMARY: Prepares illustrations and writes text for manuals and other documents dealing with the ins...
- 4/26/2024 12:00:00 AM
Technical Communications Intern
- Mortgage365
-
Littleton, CO
- Mortgage365 is a rapidly growing Fintech startup dedicated to creating technology that will revolutionize the mortgage i...
- 4/26/2024 12:00:00 AM
FS Technical Communicator
- 4Rivers Equipment LLC
-
Commerce City, CO
- Technical Communicator Department: Connected Support Reports To: Connected Support Manager Position Summary This positio...
- 4/25/2024 12:00:00 AM
Agriculture Technical Communicator Trainer
- Kelly Tractor CAT
-
Fort Myers, FL
- Job Description Job Description Kelly Tractor Cat - Agriculture Equipment Trainer AGCO TC / Training Instructor Job Purp...
- 4/23/2024 12:00:00 AM
Technical Communications Intern
- Mortgage365
-
Highlands Ranch, CO
- Mortgage365 is a rapidly growing Fintech startup dedicated to creating technology that will revolutionize the mortgage i...
- 4/22/2024 12:00:00 AM
Shop Foreman & Technical Communicator
- Tellus Equipment
-
Uvalde, TX
- Position Specifics Department: Service Reports to: Service Manager or Service Location Manager Supervises: None Dealer P...
- 4/22/2024 12:00:00 AM
Service Technical Communicator, AG
- Agri Service
-
Blackfoot, ID
- SAFETY: Promotes the Safety Culture of Agri-Service. Advocates and exemplifies safety and safe working habits using prop...
- 4/22/2024 12:00:00 AM
About South Carolina
South Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the Southeastern United States and the easternmost of the Deep South. It is bordered to the north by North Carolina, to the southeast by the Atlantic Ocean, and to the southwest by Georgia across the Savannah River.
South Carolina became the eighth state to ratify the U.S. Constitution on May 23, 1788. South Carolina became the first state to vote in favor of secession from the Union on December 20, 1860. After the American Civil War, it was readmitted into the United States on June 25, 1868.
South Carolina is the 40th most extensive and 23...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Communicator jobs
$71,062 to $90,276
Most Popular Cities in South Carolina for Technical Communicator Jobs
What does a Technical Communicator do?
Technical Communicator in Parkersburg, WV
They say “Technical writers are not seen as adding or contributing to meaning.
January 19, 2020
Technical Communicator in Elkhart, IN
CCISs draw from multiple sources for their information, requiring the technical communicator who works with them to think about multiple types of content and delivery.
January 31, 2020
Technical Communicator in Birmingham, AL
You need to learn where technical communication stands with respect to other industries; different types of business writing and documentation opportunities that exists out there; various career paths as an author and manager; various kinds of hi-tech and low-tech documents, etc.
February 10, 2020