Technical Communicator jobs in Ontario, CA

Technical Communicator manages dealer and manufacturer technical problems in an expedient and cost effective manner for the customer. Provides employees with technical information beyond their ability to readily locate. Being a Technical Communicator serves as a liaison between the manufacturer and employee on technical problems encountered by the dealership. Requires a high school diploma. Additionally, Technical Communicator typically reports to a supervisor or manager. The Technical Communicator works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Technical Communicator typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

A
Safety Engineer
  • Advantage Technical
  • Ontario, CA FULL_TIME
  • Position: Safety Engineer
    Location: Ontario, CA, United States
    Pay Range: $47,458.00 - $70,237.00/hr.

    We are searching for an experienced Safety Engineer at our Quality Lab Center facility! Bi-Lingual in English/Korean a plus!

    We think creatively and keep challenging ourselves to help create a new future and eventually make humankind's dreams a reality. Ready for the challenge?

    Tomorrow's most advanced automotive technology is being envisioned today at Tier 1. A subsidiary of OEM, we are a top leading automotive parts supplier. Tier 1 provides after-sales service parts support for OEM's. In addition to the distribution of genuine service parts, the Tier 1 Accessories division develops accessories for OEM's - which are installed on new vehicles in the United States and Canada.

    Description
    Responsible for identifying and defining safety, compliance and regulatory concerns on OEM Models. Through examination of consumer complaints data, field, reports, legal cases, NHTSA VOQ, and outliers in warranty data, identify possible safety related defects and/or FMVSS non-compliance associated with OEM vehicles. Once identified as a possible issue, use advanced knowledge to conduct a through data-driven, but timely, investigation.

    Key Accountabilities:
    • Perform customer complaint/warranty claim/field reports/NHTSA VOQ data analysis. (50%)
      • Analyze customer complaint reported to NHTSA ODI.
      • Analyze OEM warranty claim and filed report.
    • Identify possible safety related defects and/or FMVSS non-compliances associated with OEM and OEM (30%)
      • Investigate possible safety issue related to Tier 1 Parts with or without OEM and/or OEM Engineers
      • OEM and OEM dealer investigation on the field issue (Go & See)
    • Track and manage possible safety related issues. (15%)
      • Actively track and manage safety issues.
      • Keep track of Tier 1 SEL list
    • Make draft presentations for management review and submit a report of potential catastrophic issue (5%)
      • Draft presentations for management review that clearly defines the issue(s)
      • Catch the critical safety issue and report it immediately to upper management
    Key Performance Indicators:
    • Responsible for monitoring NHTSA VOQ customer complaints/ warranty claim/ field reports/legal cases
    • Analyze customer complaints, focused on safety component.
    • Monitor daily warranty claim/NHTSA VOQ/Field Report/NHTSA recall.
    • Investigate possible safety issues.
    • Use advanced knowledge to conduct a thorough data-driven investigation.
    • Exercise discretion and independence judgment to determine preliminary severity, occurrence, and detectability scores.
    • Track and manage possible safety issues.
    • Actively track and manage safety issues through investigation and other sources like warranty, NHTSA VOQ and so on.
    • Keep track of Tier 1 SEL list and other safety issues
    • Make safety issue report and provide immediate notification to upper management.
    • Draft presentations for management review
    • Catch a critical safety issue and report it to upper management immediately.
    Work schedule/Travel:
    • 8:00 am - 5:00 pm
    • Minimal overnight travel (up to 50%) by land and/or air.
    Major Challenges and Key Decisions:
    • Valid driver's license with a clean driving record.
    • Must identify/read/analyze the customer's complaints, and completely understand the customer complaint.
    • With the customer complaint in mind, work with the team/discuss/discover what the issue of the part is and how should they fix the problem. Diagnose what the real issue is. Discern between consumer personal issue or a vehicle issue. Must be able to make decisions with working with coworkers to see if it is a design issue or a customer issue, and what can be improved.
    • This job operates in a professional office environment in addition to a vehicle testing environment.
    • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
    • Occasionally, testing machinery, testing jigs, and testing software will be utilized.
    • Vehicle parts will be handled in appropriate test rooms.
    • Also handling of car parts, vehicle driving, vehicle testing, car repair. Removal/attachment of parts. Tools and testing machinery will be utilized.
    Required Qualifications:
    • Bachelors
    • Mechanical, Electrical Engineering experience
    Years of Experience:
    • 2-4 years Required
    • Good Communication skills
    • Basic knowledge of electronic/mechanical components
    • Ability to read and understand electronic/mechanical schematics and block diagrams.
    • Ability to use basic test equipment.
    • Experience in gathering and analyzing statistical data.
    • More than 4 years of experience in the automotive industry, including safety, design, testing, field reliability evaluation, and service is preferred.
    • Automotive assembly plant or component manufacturing experience a plus.
    • Bi-Lingual (English/Korean) preferred
    Would you be a good fit for this exciting career advancement? Click 'Apply Now' to submit your application and a recruiter will be connecting with you soon!

    The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

    The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off.


    After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

    About Advantage Technical

    With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit .

    Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

    All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

     

  • 1 Month Ago

C
Purchasing Agent
  • Crown Technical Systems
  • Fontana, CA FULL_TIME
  • DescriptionThe Purchasing Agent is responsible for the purchase of materials and services according to departmental and organizational policies and procedures.Supervisory Responsibilities:None.Duties/...
  • 18 Days Ago

C
Assembler - Site Installation
  • Crown Technical Systems
  • Fontana, CA FULL_TIME
  • DescriptionJob Summary:The Assembler – Site Installation is responsible for working in the field to install our pre-fabricated enclosure buildings using an array of tools and equipment. Please Note: T...
  • 18 Days Ago

U
Career Advisor
  • Universal Technical Institute
  • Rancho Cucamonga, CA FULL_TIME
  • Overview The Career Advisor is responsible for helping students prepare for successful careers in their field of study by engaging with them at key intervals to review topics such as resume preparatio...
  • 19 Days Ago

O
Computer Programmer II
  • Oneida Technical Solutions
  • Norco, CA FULL_TIME
  • Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across high...
  • 19 Days Ago

O
Systems Administrator IV
  • Oneida Technical Solutions
  • Norco, CA FULL_TIME
  • Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across high...
  • 19 Days Ago

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0 Technical Communicator jobs found in Ontario, CA area

Ontario is a city located in southwestern San Bernardino County, California, 35 miles (56 km) east of downtown Los Angeles and 23 miles (37 km) west of downtown San Bernardino, the county seat. Located in the western part of the Inland Empire metropolitan area, it lies just east of Los Angeles County and is part of the Greater Los Angeles Area. As of the 2010 Census, the city had a population of 163,924, up from 158,007 at the 2000 census, making it the county's fourth most populous city after San Bernardino, Fontana, and Rancho Cucamonga.[not verified in body] The city is home to the Ontario ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Communicator jobs
$80,331 to $102,046
Ontario, California area prices
were up 3.0% from a year ago

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