Technical Communicator jobs in Charleston, WV

Technical Communicator manages dealer and manufacturer technical problems in an expedient and cost effective manner for the customer. Provides employees with technical information beyond their ability to readily locate. Being a Technical Communicator serves as a liaison between the manufacturer and employee on technical problems encountered by the dealership. Requires a high school diploma. Additionally, Technical Communicator typically reports to a supervisor or manager. The Technical Communicator works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Technical Communicator typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Communicator
  • Jan-Care Ambulance Service Inc.
  • Beckley, WV FULL_TIME
  • Why Jan-Care Ambulance?

    Jan Care Ambulance is the largest ambulance provider in WV. We are a privately owned, community oriented company with a long history of success that has been built from years of hard work and a dedication to excellence.

    The distinction between Jan Care / GEMS and the average ambulance provider is our culture of belonging. When you are part of our organization you can immediately feel the sense of unity.

    Jan Care / GEMS core values are centered on exceptional patient care and first class customer service. We believe there are no short cuts to greatness. Greatness has to be earned. With over 30 years of stable growth and expansion our prominence has been earned, maintained and achieved.

    Jan Care / GEMS maintain a high quality fleet of state- of- the- art vehicles. Jan Care / GEMS possess a National Accredited Paramedic Program, provides modern educational opportunities that develop our EMS Providers to aggressively achieve the highest standards of medical providers in WV.

    Our company has been built on the enduring hard work of many. We are more than a company; we are a community. With stations in rural and metropolitan areas in WV Jan Care / GEMS is sure to have a staffing position to fit your needs. If you wish to be part of an organization that can positively impact your career, your life and community then you have found the right fit.

    Communicator:

    Position Overview: The primary objective of EMS is to provide safe and compassionate ambulance and medical transportation, while preserving patients' dignity and ensuring community safety. The communicator works closely with the Communications Supervisor, Assistant Chiefs, Chief and Management.

    EMS Communicators have a vital role on the front line of ambulance service as one of the first links in the emergency response chain. The Communicator receives and prioritizes emergency and non-emergency telephone calls from the public. Processes the information using a computer aided dispatch (CAD) system and works under pressure.

    Essential Job Functions:

    • Attend instruction sessions for orientation, EMS operations, compliance, maintain EMD certification and other required programs.
    • Maintain professional appearance and decorum; perform general maintenance and cleaning work in the upkeep of work stations and communications center; be a self-starter requiring little oversight and be adaptable to change and able to function in a team based management structure.
    • Utilize appropriate phone and radio etiquette
    • Think and act quickly under pressure
    • Complete the call intake on all immediate and non-immediate transport requests and determine appropriate level/mode of response
    • Maintain appropriate coverage status in all areas per Jan-Care/GEMS guidelines
    • Communicate effectively, gather information, and communicate efficiently using the English language.
    • Work rotating shiftwork during evenings, nights, weekends, and holidays
    • Be comfortable with healthy conflict and support/manage differences of opinions
    • Keep emotions in perspective with the workplace
    • Be able to direct units to appropriate locations utilizing GPS and Mapping
    • Be proficient with a CAD system and status management
    • Relay information to management at appropriate times
    • Enter, update and retrieve information from the CAD system in timely manner
    • Maintain security of highly sensitive materials as well as follow all HIPAA guidelines
    • Operate a multi-frequency radio and computer aided dispatch system
    • Maintain a positive customer service attitude at all times with public, agency members, co workers, and supervisor
    • General Knowledge of EMS operations, operation of ambulances and proper CAD system and radio equipment.
    • Ability to learn through training, using a wide variety of EMS methods
    • Ability to readily acquire knowledge of the road/street systems and general physical layout of assigned communities.
    • Obtain necessary APCO certifications including EMD and basic Telecommunicator
    • Ability to sit at work station and utilize various date gathering devices, including computer, radio console, multiline telephone system, fax and scanning.
    • Possess general knowledge

    Working Environment/Conditions:

    EMS operations occur 24 hours a day, 365 days a year in all weather conditions. As an EMS crewmember, one must be mentally, physically and emotionally prepared to conform to a wide variety of patient types, behaviors and situations. Safety, professionalism and compassion are three critical personal traits necessary to be successful in the EMS operations. Communications is a high stress multifaceted, multitasking position with high demands.

    Special Requirements and Qualifications:

    • Must be 18 years of age
    • High School diploma or its equivalent
    • Successful completion of Workforce evaluations and/or equivalent educational screening exam approved by Jan-Care/GEMS
    • Jan-Care/GEMS is a drug-free company and employees must pass initial and random screenings.
    • The following background checks will be conducted prior to offering employment:
    • OIG list of excluded individuals Excluded Parties Listing System
      • Criminal History Check
      • Driving
      • History
      • Child/Elder Abuse
      • Reference
    • The WV Office of EMS will deny certification or individuals convicted of certain crimes
    • Must maintain valid telephone number
    • Must maintain valid Health Care Provider level CPR certification
    • Must obtain and maintain APCO certifications

    Benefits of joining our community:

    • State of the art training center
    • Online Academy with free access to all employees
    • Health Insurance
      • Sisco
        • Multiple plans to choose from
    • Dental Insurance
      • Met Life
        • 2 exams/cleanings per year
        • $50.00 Deductible
        • $1,000 annual plan max
        • Preventative care covered at 100%
    • Vision Insurance
      • MetLife
        • 1 Exam per year
        • Lenses covered at 100%
        • $120 allowance for frames OR contact lenses
    • Life Insurance
      • MetLife
        • Choose from $15,000 or $100,000 for Employee-only coverage
    • Disability Insurance
    • Supplemental Insurance
      • Boston Mutual
        • Accident
        • Critical illness
      • AFLAC
        • STD
        • Term Life
        • Accident
        • Cancer
    • 401(k) Retirement Plan
      • Lincoln National
  • 1 Day Ago

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Communicator - Day Shift
  • Jan-Care Ambulance
  • Beckley, WV FULL_TIME
  • Why Jan-Care Ambulance? Jan Care Ambulance is the largest ambulance provider in WV. We are a privately owned, community oriented company with a long history of success that has been built from years o...
  • 1 Month Ago

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Communicator - Night Shift
  • Jan-Care Ambulance
  • Beckley, WV FULL_TIME
  • Be able to type 40 wpm Successful completion of TABE test Why Jan-Care Ambulance? Jan Care Ambulance is the largest ambulance provider in WV. We are a privately owned, community oriented company with ...
  • 1 Month Ago

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Field technician
  • GTN Technical Staffing
  • Beckley, WV FULL_TIME
  • Field Technician I HIGHLIGHTS Location : Beckley, WV Position Type : Contract Hourly / Salary : BOE Residency Status : US Citizen or Green Card Holder ONLY Our client is looking for a Field Technician...
  • 1 Day Ago

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Project Control Manager
  • STSI Technical Staffing Services
  • Charleston, WV FULL_TIME
  • Project Controls Manager Charleston, WV Overview Manages and coordinates the entire spectrum of Project Controls activities for the project. Responsible for the management of the Project Control activ...
  • 1 Month Ago

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Technical Analyst
  • West Virginia
  • - Various Locations, WV FULL_TIME
  • Under limited supervision, at the advanced level, these positions perform professional work providing a wide variety of engineering services or creative works. The performance of these duties requires...
  • 2 Days Ago

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0 Technical Communicator jobs found in Charleston, WV area

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Remote Senior Software Engineer - Large Scale Distributed Systems
  • Careerbuilder
  • Charleston, WV
  • Oracle Remote Senior Software Engineer - Large Scale Distributed Systems Charleston , West Virginia Apply Now Building o...
  • 3/29/2024 12:00:00 AM

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Alliances Manager, Technology
  • Cornerstone onDemand
  • Charleston, WV
  • We are seeking a successful software alliance professional to promote our state-of-the-art Talent Management Software Su...
  • 3/29/2024 12:00:00 AM

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Senior Project Manager - Data Center Hydraulic Modeler REMOTE
  • Careerbuilder
  • Charleston, WV
  • CBRE Senior Project Manager - Data Center Hydraulic Modeler REMOTE Charleston , West Virginia Apply Now Senior Project M...
  • 3/29/2024 12:00:00 AM

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Devops Engineer
  • Syms Strategic Group, LLC (SSG)
  • Charleston, WV
  • Syms Strategic Group (SSG) is seeking a talented DevOps Engineer Please join SSG on this large, highly complex nationwid...
  • 3/28/2024 12:00:00 AM

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Information Technology Manager -- IS Clinical Foundations -- Northgate-400 Association Dr.
  • CAMC Health System
  • Charleston, WV
  • Job Summary Provides leadership and management of the day-to-day operations of areas that include Network Infrastructure...
  • 3/28/2024 12:00:00 AM

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SAP Enterprise Architect
  • Concentrix
  • Charleston, WV
  • Job Title: SAP Enterprise Architect Job Description Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + We...
  • 3/28/2024 12:00:00 AM

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Data Steward Analyst
  • Cornerstone onDemand
  • Charleston, WV
  • **Data Steward Analyst** Data Steward Overview: The Data Steward Team exists to maintain accurate, actionable, and non-d...
  • 3/28/2024 12:00:00 AM

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Integrated Centre of Excellence D365 Customer Service - Business Solutions Architect
  • Avanade Inc.
  • Charleston, WV
  • Introduction: The ICOE D365 Customer Service Business Solutions Architect (BSA) will provide technical and solution envi...
  • 3/28/2024 12:00:00 AM

Charleston is the most populous city in, and the capital of, the U.S. state of West Virginia. Located at the confluence of the Elk and Kanawha rivers, the population during the 2017 Census Estimate was 47,929. The Charleston metropolitan area as a whole had 214,406 residents. Charleston is the center of government, commerce, and industry for Kanawha County, of which it is the county seat. Early industries important to Charleston included salt and the first natural gas well. Later, coal became central to economic prosperity in the city and the surrounding area. Today, trade, utilities, governm...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Communicator jobs
$68,502 to $87,019
Charleston, West Virginia area prices
were up 1.2% from a year ago

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