Table Games Floor Supervisor jobs in North Carolina

Table Games Floor Supervisor oversees table games in an assigned area. Ensures that customers behave properly and protects games personnel. Being a Table Games Floor Supervisor ensures compliance with federal and state gaming regulations. May require a high school diploma or equivalent. Additionally, Table Games Floor Supervisor typically reports to a manager. The Table Games Floor Supervisor works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Table Games Floor Supervisor typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Supervisor, Table Games Service
  • Harrahs Cherokee Casino Resort
  • Cherokee, NC PART_TIME,FULL_TIME
  • Please make sure you apply on www.harrahscherokeejobs.com for the position. We do not accept Indeed applications.

    Harrah’s Cherokee Casino Resort Position Description

    POSITION TITLE: Supervisor, Table Games Service

    DEPARTMENT: Table Games

    GRADE/FLSA STATUS: H17 –Non- Exempt

    BADGE TYPE/COLOR: Key--Blue

    REPORTS TO: Games Manager Table

    SUPERVISES: Table Games Dealer, DR Table Games Services Supervisor

    JOB SUMMARY:

    Supervise the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and Company policy; issues or recommends discipline or recognition and Caesars Rewards awards as appropriate. Perpetuates employee motivation utilizing positive recognition and corrective coaching. In addition, ensures game integrity and provides security of departmental assets.

    JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

    ➢ Establish and endorse the business objectives, ethics, and values of Harrah’s Cherokee Casino Resort in accordance with the Code of Commitment and Mission, Vision and Values

    ➢ Serve as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation, and open communication

    ➢ Establish self as highly credible leader with highest levels of integrity, and always acts in the best interests of the property and the company

    ➢ Provide appropriate recognition and rewards to individuals and groups when consistent superior performance is attained

    ➢ Counsel, guide, coach, evaluate, and instruct assigned personnel in the proper performance of their duties, using positive recognition and corrective coaching to motivate personnel

    ➢ Monitor and evaluate performance of assigned team of dealers and daily pit staff to ensure they are adhering to all applicable state and federal regulations, the requirements of their job descriptions, and Company policy and procedures

    ➢ Use independent judgment to issue or recommend employee discipline when violations are observed, and to issue or recommend awards for exemplary employee performance

    ➢ Participate and provide recommendations in the hiring, performance evaluation, and termination processes

    ➢ Make and change assignments as business needs dictate based on assessment of the skill, experience, and temperament of dealers and other staff

    ➢ Prepare and coordinate the periodical performance review of assigned personnel

    ➢ Alert Casino Manager to potential safety problems

    ➢ Maintain key security

    ➢ Display a working knowledge of all table games, house rules, counting methods and procedures covering each game in an assigned area

    ➢ Remain alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and escalates when appropriate

    ➢ Change cards/dice

    ➢ Open and close games

    ➢ Verify fill slips, credit slips, and markers pertaining to games in the assigned area

    ➢ Settle disputes that arise from guests in the Table Games area, referring those at a pre-determined threshold or a certain degree of difficulty to Table Games Manager

    ➢ Ensure dealers are delivering the highest quality of guest service

    ➢ Take ownership and accountability of all table games overseen, lead team to provide excellent gaming experience for guests

    ➢ Handle and intervene when problems or differences between Table Games employees and gaming guests arise and provide assistance, problem resolution and service recovery, if necessary

    ➢ Assure guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees

    ➢ Ensure that team members clearly understand and are held accountable for their performance expectations

    ➢ Prepare and coordinate the periodical performance review of assigned personnel

    ➢ Demonstrate excellent facilitator skills in resolving conflicts between different points of view

    ➢ Manage labor, supplies and other expense items in a manner consistent with company strategy

    ➢ Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers and disciplinary actions

    ➢ When assigned to the Poker Room, is responsible to assist department management in the efficient operation of all Poker tables including accounting and administrative functions

    ➢ Maintain a working knowledge of all local jurisdictional gaming laws, liquor laws and table games and poker regulations

    ➢ Adhere to regulatory, departmental and company policies/procedures in an ethical manner

    MINIIMUM QUALIFICATIONS:

    ➢ High school diploma or GED required

    ➢ BSBA degree from an accredited educational institution preferred

    ➢ Two to five years casino experience with direct dealing with the game(s) contained in assigned pit area required

    ➢ One-year supervisory experience preferred

    ➢ Proficient in Blackjack and at least 1 other major game (Craps, Roulette, or Baccarat) required

    Must demonstrate the following essential knowledge and skills:

    ➢ Must possess excellent customer relations, leadership, and communication skills

    ➢ Documented ability to comply with regulatory issues and follow detailed procedures

    ➢ Extensive knowledge of casino rules, regulations, and Internal Control Procedures

    ➢ Documented supervisory and leadership skills

    ➢ Extensive knowledge of casino rules, regulations, and Internal Control Procedures

    ➢ Strong interpersonal skills (including handling volatile situations)

    ➢ Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel,

    PowerPoint, and Outlook

    ➢ Ability to learn required interaction with CMS and Caesars Rewards systems

    ➢ Neat, professional appearance with excellent personal hygiene

    PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

    ➢ Must be physically mobile with reasonable accommodations

    ➢ Must be able to maneuver to all areas of the casino

    ➢ Must be able to stoop, bend, reach, kneel, twist and grip items

    ➢ Must be able to respond to visual and aural cues

    ➢ Must be able to read, write speak and understand English

    ➢ Must be able to attend to multiple tasks simultaneously

    ➢ Must have the manual dexterity to operate a computer and other necessary office equipment including adding machine, computers, fax machine and photo copier

    ➢ Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke

    ➢ Must be able to work a flexible schedule including weekends, evening, and holidays

    This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 7.1.22

    Job Types: Full-time, Part-time

    Pay: $27.00 - $29.00 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Flexible schedule
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Relocation assistance
    • Tuition reimbursement
    • Vision insurance

    Physical setting:

    • Casino

    Schedule:

    • Every weekend
    • Extended hours
    • Holidays
    • Night shift
    • Overtime

    People with a criminal record are encouraged to apply

    Work Location: In person

  • 2 Months Ago

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Table Games Dealer
  • Catawba Two Kings Casino
  • Kings Mountain, NC FULL_TIME
  • TWO KINGS CASINO Job Description POSITION: TABLE GAMES DEALER SALARY RANGE: $8.00 - $10.00 FLSA Status: Full-Time Non-Exempt Description Summary Under the general direction from the Table Games Floor ...
  • 22 Days Ago

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Table Games Dealer Part-Time
  • Catawba Two Kings Casino
  • Kings Mountain, NC PART_TIME
  • TWO KINGS CASINO Job Description POSITION: TABLE GAMES DEALER SALARY RANGE: $8.00 - $10.00 FLSA Status: Part-Time Non-Exempt Description Summary Under the general direction from the Table Games Floor ...
  • 4 Days Ago

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Part Time Table Games Dealer Training School
  • Harrahs Cherokee Casino Resort
  • Cherokee, NC PART_TIME
  • Please make sure you apply on www.harrahscherokeejobs.com for the position. We do not accept Indeed applications. Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Table Games Deale...
  • 1 Day Ago

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Floor Lead - (Sur La Table)
  • CSC Generation
  • Charlotte, NC PART_TIME
  • With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culin...
  • 9 Days Ago

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Floor Lead - (Sur La Table)
  • CSC Generation
  • Raleigh, NC PART_TIME
  • With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culin...
  • 2 Months Ago

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TABLE GAMES FLOOR SUPERVISOR IMG
  • Inn of the Mountain Gods
  • Mescalero, NM
  • Position Title: Table Games Floor Supervisor Reports To: Table Games Pit Manager Supervises: Table Games Dealer Summary ...
  • 5/9/2024 12:00:00 AM

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DUAL RATE Table Games Floor Supervisor
  • Choctaw Nation of Oklahoma
  • Durant, OK
  • Job Description Job Purpose or Objective(s): Responsible for supporting and ensuring operations run smoothly in a dual c...
  • 5/9/2024 12:00:00 AM

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Table Games Floor Supervisor, Wheeling Island Casino
  • Delaware North
  • Wheeling, WV
  • The Opportunity Delaware North Gaming is searching for a full-time or part-time Table Games Floor Supervisor to join our...
  • 5/9/2024 12:00:00 AM

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Games Supervisor
  • HB Leisure Inc
  • Altoona, IA
  • Job Description Job Description SUMMARY Supervises and coordinates activities and operations of the midway games, arcade...
  • 5/9/2024 12:00:00 AM

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Table Games Floor Supervisor
  • Maverick Gaming
  • Central City, CO
  • Job Type Full-time, Part-time Description At Maverick we love the casino business, we love serving guests, and we love h...
  • 5/8/2024 12:00:00 AM

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Table Games Supervisor
  • BLUEWATER CASINO & RESORT
  • Parker, AZ
  • Job Details Level Experienced Job Location BlueWater Resort and Casino - Parker, AZ Remote Type N/A Position Type Full T...
  • 5/8/2024 12:00:00 AM

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Table Games Floor Supervisor (Part-Time)
  • Rivers Casino
  • Pittsburgh, PA
  • Title: Table Games Floor Supervisor Summary: Are you an experienced and dedicated Table Games professional seeking a cha...
  • 5/6/2024 12:00:00 AM

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Table Games Floor Supervisor (MGM National Harbor)
  • MGM Resorts International
  • Oxon Hill, MD
  • The SHOW comes alive at MGM Resorts International! Have you ever wondered what it would be like to work in a place full ...
  • 5/6/2024 12:00:00 AM

North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Table Games Floor Supervisor jobs
$57,265 to $83,231

Table Games Floor Supervisor in Greenville, MS
Must have gaming knowledge of blackjack, dice, poker and roulette.  A minimum of two years experience in dealing table games is required.
February 01, 2020
Table Games Floor Supervisor in Washington, DC
Exceptionally gifted Gaming Supervisor with over ten years experience in the gaming industry.
December 13, 2019
Table Games Floor Supervisor in La Crosse, WI
Directly supervises employees in the table games department while maintaining control of games in accordance with departmental policies and procedures and internal controls.
December 31, 2019