Systems Support Assistant, Sr. jobs in Washington

Systems Support Assistant, Sr. assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant, Sr. may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant, Sr. typically reports to a supervisor or manager. The Systems Support Assistant, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Systems Support Assistant, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Systems Support Trainer
  • VMFH Division Support Services
  • TACOMA, WA FULL_TIME
  • Overview

    In 2020 united in a fierce commitment to deliver the highest quality care and exceptional patient experience Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care including 11 hospitals and nearly 5000 physicians and providers. Together we are empowered to make an even greater impact on the health and well-being of our communities.


    Responsibilities

    This job is responsible for providing ongoing and in-depth Epic support throughout CHI Franciscan Health (CHI-FH) ambulatory clinics and the inpatient settings to assure that healthcare providers and other end users (employed and community providers) receive timely and targeted training designed to maximize full Epic system/application utilization in meeting operational needs and patient care standards. An incumbent uses strong customer services skills to regularly rounds on designated work sites to establish and maintain relationships with stakeholders regarding challenges/needs/issues, to gain a solid understanding of associated root causes and recommend/facilitate effective solutions/resolutions based on informed Epic expertise (within scope of position).


    Work also includes: 1) developing/delivering on-site Epic training through learning labs, webinars, demonstrations and hands-on learning events; 2) serving as point-of-contact for Epic-related questions/issues and collaborating with stakeholders to identify/document Epic-related issues/needs/requirements; 3) providing Epic go-live support for end users, including new provider on-boarding, acquisitions, new build training/re-training, system updates; 4) maintaining in-depth knowledge of current and future Epic functionality; 5) researching, troubleshooting, escalating and/or resolving issues; 6) coordinating/delivering system-focused re-training after implementation of application modifications/upgrades and/or new workflows/processes or in response to identified system-critical issues. Work also includes maintaining the readiness of support tool-kits, assembling training materials, generating status reports on training sessions and participating in associated quality improvement processes. Work requires the application of strong customer service skills and considerable travel is required to multiple work sites for rounding meetings and classes.


    Successful job performance requires continued self-development (e.g. Epic Certification/Proficiency, achieve Clinical Builder status, and/or Epic application training credentials, etc.) which will require ongoing maintenance (e.g. class audits/co-teaching, Epic testing, Epic new version training, etc.).


    Qualifications

    Education/Work Experience Requirements:
    Three years of related work experience that would demonstrate attainment of the requisite job knowledge skills/abilities, including one year of work experience in a healthcare-related environment providing on-the-job training relating to the Electronic Health Record (EHR). Work experience in a health-care related environment, including providing on-the-job training relating to the Electronic Health Record (EHR). LPN or MA preferred.

     

    Licensure/Certification:
    Requires achievement and maintenance of one or more of the following (or equivalent) within one year of date of hire:
    Epic Certification/Proficiency
    Clinical Builder status
    Epic application training credentials

  • 1 Month Ago

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Systems Support Rep
  • VMFH Division Support Services
  • TACOMA, WA FULL_TIME
  • OverviewIn 2020 united in a fierce commitment to deliver the highest quality care and exceptional patient experience Virginia Mason and CHI Franciscan Health came together as natural partners to build...
  • 1 Month Ago

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Sr. Systems Engineer 1
  • General Dynamics Ordnance & Tactical Systems
  • Bothell, WA FULL_TIME
  • Overview General Dynamics Ordnance and Tactical Systems, a premier provider of ordnance weapons and tactical systems to the U.S. Department of Defense and allied nations, has an opening for a Sr. Syst...
  • 20 Days Ago

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Informatics Systems Specialist
  • VMFH Division Support Services
  • TACOMA, WA FULL_TIME
  • OverviewIn 2020 united in a fierce commitment to deliver the highest quality care and exceptional patient experience Virginia Mason and CHI Franciscan Health came together as natural partners to build...
  • 19 Days Ago

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Inspector
  • Ag World Support Systems
  • Quincy, WA PART_TIME,FULL_TIME
  • NOW HIRING! Inspector - Ag World Support Systems Quincy, Washington Are you looking to work for a growing company that values YOU? Ag World Support Systems is the trusted leader in agricultural inspec...
  • Just Posted

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Physical therapy assistant
  • Healthcare Support
  • Spokane, WA FULL_TIME
  • Healthcare Support is seeking a travel Physical Therapy Assistant for a travel job in Spokane, Washington. Job Description & Requirements Discipline : Therapy Start Date : 04 / 15 / 2024 Duration : 13...
  • 1 Day Ago

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SAP HCM Consultant
  • JobRialto
  • Burbank, CA
  • Description: Assist with developing training materials and trains clients how to utilize the system. Assist with HCM sof...
  • 3/29/2024 12:00:00 AM

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Audio Visual Technician
  • Celestar Holdings Corporation
  • Doral, FL
  • Celestar Corporation is seeking an Audio Visual Technician supporting the United States Southern Command (USSOUTHCOM) Fo...
  • 3/29/2024 12:00:00 AM

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Audio Visual Technician
  • Celestar Holdings Corporation
  • Miami, FL
  • Celestar Corporation is seeking an Audio Visual Technician supporting the United States Southern Command (USSOUTHCOM) Fo...
  • 3/29/2024 12:00:00 AM

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Personnel Systems Assistant P/T
  • City of New York
  • New York, NY
  • Job Description Job Description Summary: The System Support Unit is seeking a Personnel Systems Assistant part-time to a...
  • 3/28/2024 12:00:00 AM

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Information Systems Security Officer - Level 0
  • Stratum Networks, Inc.
  • Annapolis, MD
  • **Information Systems Security Officer - Level 0** Ft. Meade, Maryland Information Technology **is a rapidly growing inf...
  • 3/28/2024 12:00:00 AM

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System Administrator
  • Southern Ute Shared Services
  • Ignacio, CO
  • System Administrator Southern Ute Shared Services Responsible for server/data center maintenance/troubleshooting and iss...
  • 3/28/2024 12:00:00 AM

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Plant Programmer
  • Stratas Foods
  • Nashville, TN
  • Company Description Stratas Foods LLC is the leading supplier of fats and oils to the Foodservice, Food Ingredients and ...
  • 3/26/2024 12:00:00 AM

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IT & Systems Specialist
  • The Meritex Company
  • Minneapolis, MN
  • Job Summary: Responsible for assisting the Business Technology Officer and Business Systems Manager, overseeing and coor...
  • 3/25/2024 12:00:00 AM

Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Systems Support Assistant, Sr. jobs
$70,660 to $97,160

Systems Support Assistant, Sr. in Washington, DC
We are looking for a keen hardworking individual to join our Business Systems Support Team, educated to HND or degree level in a computer science related field.
December 15, 2019
Systems Support Assistant, Sr. in Somerset, NJ
Kwantlen Polytechnic University is currently accepting applications for a Bookstore Systems and Administrative Support Assistant to work at the Surrey Campus.
December 22, 2019
Systems Support Assistant, Sr. in New Britain, CT
This position will assist in monitoring, maintaining and troubleshooting Internews’ global IT Infrastructure including but not limited to critical HQ business systems and project office IT architecture.
December 25, 2019