Systems Support Assistant, Sr. jobs in Illinois
Systems Support Assistant, Sr. assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant, Sr. may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant, Sr. typically reports to a supervisor or manager. The Systems Support Assistant, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Systems Support Assistant, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Systems Support Assistant, Sr. jobs
- Jeron Electronic Systems
-
Niles, IL
FULL_TIME
-
Company Description
Jeron Electronic Systems, Inc. is a leading manufacturer of communication systems for the healthcare, education, and security markets with an extensive base of distributor partners and installed facilities. Based in the Niles, IL area, Jeron has provided communication solutions since 1965.
Job Description
Position:
Provide technical support and transfer technical knowledge of our systems to customer technical teams during planning, installation and configuration of Jeron life-safety hardware and software equipment in the end-user facility. Assist in troubleshooting and creating test plans by phone with minimum travel to optimize the performance of the Jeron system installation.
Qualifications
Requirements:
- B.S. in Computer Science or equivalent related field
- Min. 8 years of relevant experience in technical service/support role
- Knowledge of TCP/IP networking with ability to troubleshoot with tools such as Wireshark
- Experience with wired networks including IP based PBX telephony integrations with SIP and Dial Plan setup
- Prior experience with Nurse Call, patient monitoring, RTLS, HL7 or messaging middleware a plus
- Working knowledge of supporting IT infrastructure such as VMware, SQL servers, storage arrays and networking equipment used in data centers
- Excellent communication skills
Additional Information
Candidates should submit their resume with detailed work history via online application process to be considered for the position.
Jeron offers a competitive compensation program, depending on experience, as well as, as robust benefits package to its employees.
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FULL_TIME
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-
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