Systems Support Assistant jobs in Oklahoma
Systems Support Assistant assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant typically reports to a supervisor or manager. The Systems Support Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Systems Support Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Systems Support Assistant jobs
Desktop Support Technician
- CYNET SYSTEMS
-
Tulsa, OK
FULL_TIME
-
Job Description:
- As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following.
- Manage a team of 25-30 technicians across locations Manage the reporting of SLAs , Adherence of SLA and contract Manage shift and shift planning including on call roster Manage Resource productivity Enable the team with training and development Ensure security compliance Ensure sufficient inventory level is managed across locations.
- Ensure all service request and incidents are resolved before agreed service levels Plan and execute any move request or project work Lead the team by providing technical and process assistance to below activities Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
- Perform Break Fix, Desk Side Support, IMACD s, Data Migration, Refreshes and health checks Perform onsite updates, Configuration changes, or Software installations.
- Provide onsite technical assistance to end users by visiting their desk location Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
- Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement.
- Respond to end-user requests for updates on ticket status and promptly follow up as needed.
- Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
- Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
- Provide On-call support if required outside business hours on a rotational basis
- To provide support for on call escalations and doing root cause analysis of given issue.
- To independently resolve tickets within agreed SLA of ticket volume and time.
- To adhere to quality standards, regulatory requirements and company policies.
- Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts.
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.
- 14 Days Ago
IT support (1010cf)
- Techlink Systems
-
Oklahoma, OK
FULL_TIME
- Job Title: Field Engineer 3Location: Oklahoma City, OK (onsite)Contract Duration: Contract until 03/22/2025 Must HaveDell, server, laptop Day to Day Work: As a Field Engineer 3, you will perform activ...
- 14 Days Ago
Medical Assistant / MA
- Healthcare Support Staffing, Inc
-
Tulsa, OK
OTHER
- HealthCare Support is actively seeking a Medical Assistant to fill an opening with a primary care practice that provides healthcare services to seniors covered by Medicare and Medicare Advantage in Tu...
- 13 Days Ago
Medical Assistant - MA
- Healthcare Support Staffing, Inc
-
Tulsa, OK
OTHER
- Are you an experienced Medical Assistant looking for a new opportunity in Tulsa, OK with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing co...
- 1 Month Ago
Systems Support Technician
- City of Norman, OK
-
Norman, OK
FULL_TIME
- Salary: $28.47 - $40.97 per hour (DOQ) Shift: 8:00 a.m. to 5:00 p.m., Monday through Friday, or as required Recruitment Period: Open Until Filled Job Description Education and Experience: Associates D...
- 8 Days Ago
Experimentation Support, FCoE
- Yorktown Systems Group
-
Fort Sill, OK
FULL_TIME
- EEO STATEMENT Yorktown Systems Group, Inc. is an Equal Opportunity Employer. No employee or applicant for employment is denied equal opportunity because of race, color, sex, national origin, religion,...
- 19 Days Ago
Systems Support Assistant jobs at Popular Companies
Systems Engineer – Endpoint Management
- Universal Orlando
-
Orlando, FL
- Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
- 4/25/2024 12:00:00 AM
Food Quality and System Assistant
- RYC Foods LLC
-
San Antonio, TX
- Job Description Job Description Benefits: Employee discounts Opportunity for advancement Paid time off Training & develo...
- 4/24/2024 12:00:00 AM
IT & Systems Specialist
- The Meritex Company
-
Minneapolis, MN
- Job Summary: Responsible for assisting the Business Technology Officer and Business Systems Manager, overseeing and coor...
- 4/24/2024 12:00:00 AM
Food Quality and System Assistant
- RYC Foods LLC
-
San Antonio, TX
- Job Description Job Description The RYC Foods' Quality and System Assistant assists the administration of the food safet...
- 4/23/2024 12:00:00 AM
Information Systems Security Officer - Level 0
- Stratum Networks, Inc.
-
Annapolis, MD
- **Information Systems Security Officer - Level 0** Ft. Meade, Maryland Information Technology **is a rapidly growing inf...
- 4/22/2024 12:00:00 AM
Information Systems Security Officer - Level 1
- Stratum Networks, Inc.
-
Annapolis, MD
- **Information Systems Security Officer - Level 1** Ft. Meade, Maryland Information Technology **is a rapidly growing inf...
- 4/21/2024 12:00:00 AM
Financial Systems Assistant
- Akin Gump Strauss Hauer & Feld LLP
-
Dallas, TX
- Location: Dallas, New York or Washington, DC Schedule: 9:00 AM to 5:30 PM FLSA: Non-Exempt Position Type: Full-Time/Regu...
- 4/20/2024 12:00:00 AM
Manager of Information Technology
- firstPRO, Inc
-
Philadelphia, PA
- firstPRO is seeking a Lead/Manager of IT for a fulltime role located in North East Philadelphia. This is 5 days a week o...
- 4/20/2024 12:00:00 AM
About Oklahoma
Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Systems Support Assistant jobs
$50,031 to $68,548