What We Do
RL Canning Inc. is a global provider of information technology consulting and managed services. We deliver innovative IT services that offer our customers the flexibility to meet unique business needs and the opportunity to transform and perform through services. Our people, and their capabilities, make a difference and share a passion for excellence and commitment to the customer experience.
Our Mission
Make a difference to our customers with our people, a dedicated team that shares a passion for excellence and commitment to our mission and values.
About the Role
The Security Analyst performs a variety of networks and computers and provides support to customers. Maintains and utilizes network management applications to identify network faults, to ensure the provision of data or other telecommunications access to customers, and the movement of information from one location to the other. Responsible for assisting Elections Authorities throughout an assigned region to improve Cybersecurity status, in-person and by phone.
Responsibilities
- Evaluates and troubleshoots computer and network systems.
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Recognizes and performs functional escalations in situations beyond the normal scope of responsibility.
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Provides technical documentation to ensure efficient planning and execution.
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Understands and supports the organization’s policies, procedures, processes, goals, and objectives.
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Facilitates support resolution and usability tasks to meet customer needs.
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Delivers network components and solutions that meet expectations for quality, timeliness, and cost-efficiency.
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Works with a metric-driven support model to ensure quality performance.
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Other duties as assigned.
Required Qualifications
- 2 years of IT experience.
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Basic understanding of Cisco firewalls and networking (routing and switching).
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Strong verbal communication skills and a positive attitude.
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Experience working with critical service components or network technologies found in industry-standard frameworks, methodologies, or technical certifications (ITIL, CCNA, etc.).
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Previous experience managing and configuring Active Directory preferred.
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Must have a car.
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Ability to travel.
Who We Are
For over 20 years, we’ve worked with customers from Fortune 1000 companies to Government organizations. What we have learned through this experience is that our customers appreciate our innovative solutions, adaptable services model, and our collaborative approach. We offer a wide range of services and have a broad base of capabilities including, but not limited to the following:
- Digital Transformation
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IT Service Desk/End User Support
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Configuration Management
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IT Asset Lifecycle Management
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Site Support Services
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Project Management
Why Join Us?
We offer a positive and supportive working environment, full benefits including Medical, Dental, Vision, 401K, Life Insurance, short-term disability, and long-term disability, along with six paid holidays, paid time off, and more.
** RL Canning is an Equal Opportunity Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, age, physical or mental handicap unrelated to ability, or an unfavorable discharge from military service.