Systems/Application Security Analyst, Sr. jobs in Lowell, MA

Overview

Continental Resources is a women-owned, family business that has been providing innovated IT solutions to business, government, and educational organizations for more than 50 years.

The Sr. Security Engineer will work with a team of managed services analysis and engineers to deliver excellent support and management of our customers’ environments. Our managed services security practice focuses on delivering comprehensive security solutions and ongoing management of risk to our customers. This role is ideal for someone who is extremely hands on but can also think strategically about designing solutions and analyzing risk. This role is heavily customer facing and requires excellent communication skills and a commitment to providing the highest quality customer service.

Responsibilities

Leadership:

• Assist with design and implementation of Security tools, (SEIM, IDS/IPS, Behavioral Analyses)
• Mentor team members and provide training on Security technologies and threat analysis
• Design and document processes, procedures, and reporting to ensure our customer environments are operating efficiently and in line with best practices
• Lead and participate in Security related projects and customer onboarding
• Identify and become proficient at emerging technologies in the UC field
• Participate in interviewing future team members

Operations:

• Collaborate across teams to ensure compliance with cybersecurity policies
• Scope and implement effective monitoring of customer’s security environments
• Troubleshoot, remediate and perform root cause analysis on security incidents
• Document and perform patching and upgrades on security infrastructure
• Provide “on-call” support for off-hours incidents and patching
• Provide meaningful updates to customers and accurately maintain Incident, request, problem and change tickets
• Create security reports with proactive findings and recommendations for improvement
• Other responsibilities as requested