Switchboard Operator, Sr. jobs in the United States

Switchboard Operator, Sr. operates a switchboard or telephone console to route incoming calls and place outgoing calls. Trains and guides other switchboard operators on daily activities. Being a Switchboard Operator, Sr. requires a high school diploma or its equivalent. Typically reports to a manager or head of a unit/department. To be a Switchboard Operator, Sr. typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. (Copyright 2024 Salary.com)

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PBX Operator - Switchboard - Part Time - 24 Hours - Rotating
  • Switchboard - Part Time - 24 Hours - Rotating - Henry Ford Health - Careers Careers
  • Wyandotte, MI PART_TIME
  • Part Time Benefit Eligible

    Shift: Rotating

    GENERAL SUMMARY:

    Communication operators answer all incoming telephone internal and external calls for multi-site business units for physicians, nurses and patients. Operators prioritize and route communications to the proper destinations via appropriate device, land line, cell text, etc. Provide medical communication via physicians preferred method of contact. Responsibilities include but are not limited; Page physicians, Medical Staff Leadership. Activate mission critical emergency codes, traumas, Cath Lab, OR on call teams, Stroke Alerts etc. Monitor all alarms, dispatch to Security/Police Authority.

    PRINCIPLE DUTIES AND RESPONSIBILITIES:

    • Perform high phone volume processing in an accurate and rapid manner for multiple site business units for which processes and procedures vary.
    • Answer and route calls for the Service Response Center.
    • Page physicians and facilitate patron communications as required.
    • Provide messaging for medical staff and departments as directed.
    • Including multi-channel activity from physicians, patients and other customers to assure customer satisfaction regarding medical consultation, general information, physician discharge, physician communication etc., as requested.
    • Serves as a backup resource for device/system failures for multi-site business units.
    • Coordinate and launch emergency activations of emergency procedures and 1st responder teams.
    • Manage the consult communication process.

    EDUCATION/EXPERIENCE REQUIRED:

    • High School Diploma, PC Advanced skills, College course work in medical terminology and communications software applications preferred.

    CERTIFICATIONS/LICENSURES REQUIRED:

    • 1 to 2 year's experience in high volume communications system, emergency dispatch and competency with medical terminology, preferably in a multi-site healthcare environment.
    Additional Information
  • 8 Days Ago

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Switchboard operator
  • Lawrence Health Services
  • Walnut, AR FULL_TIME
  • Summary : The Switchboard Operator is primarily responsible for answering all incoming calls to Lawrence Healthcare switchboard, paging on the PA (public address system), calling on-call personnel upo...
  • 19 Days Ago

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Switchboard Operator
  • UNC Health Appalachian
  • Boone, NC FULL_TIME
  • Position Summary The Switchboard Operator answers incoming and in-house calls, monitors codes, and acts as a hospital receptionist. Provides information for visitors, patients, and staff. The Switchbo...
  • 20 Days Ago

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Switchboard Operator
  • Masonic Village at Elizabethtown
  • Elizabethtown, PA PART_TIME
  • Switchboard Operator ** Part Time WITH Benefits! ** Masonic Village at Elizabethtown is currently hiring a Switchboard Operator. This is a Part Time with benefits position. Opportunities Include: Ever...
  • 20 Days Ago

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Switchboard Operator
  • TMPC
  • Richmond, VA FULL_TIME
  • Category: VAMC - Switchboard Operator Location: Richmond, VA, United States of America Citizenship Required: United States Citizenship Clearance Type: Background Telecommute: NO Shift: 1st Shift (Unit...
  • 20 Days Ago

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Switchboard Operator
  • PIH Health Physicians (PHP)
  • Whittier, CA FULL_TIME
  • Answers all incoming telephone calls, schedules patient appointments, validates eligibility, routes calls to the appropriate employee or provider and takes messages as required. Performs various offic...
  • 25 Days Ago

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Receptionist
  • AutoNation
  • Rockville, MD
  • Jaguar Land Rover Bethesda Position Overview The receptionist receives incoming calls, determines the nature of each cal...
  • 3/29/2024 12:00:00 AM

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Cashier/Receptionist
  • Ourisman Volkswagen Volvo of Bethesda
  • Bethesda, MD
  • We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receiv...
  • 3/29/2024 12:00:00 AM

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Customer Advocate
  • Jobs for Humanity
  • Capitol Heights, MD
  • Company Description Jobs for Humanity is partnering with Safelite to build an inclusive and just employment ecosystem. T...
  • 3/28/2024 12:00:00 AM

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Phone Operator
  • Gastroenterology Center of Norhern Virginia Ltd
  • Arlington, VA
  • Job Description Job Description We are a thriving office in search of a Phone Operator who is kind and can multi-task. B...
  • 3/26/2024 12:00:00 AM

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Network Engineer Level 3
  • General Dynamics Information Technology
  • Annapolis Junction, MD
  • Network Engineer Sr Advisor Performs network services from network design through implementation, maintenance, and upgra...
  • 3/26/2024 12:00:00 AM

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Front Desk/Administrative Assistant
  • Dominion Residence Of Maryland Inc
  • Lanham, MD
  • Job Description Job Description Front Desk Receptionist/Administrative Assistant Job Description *Reports to the Executi...
  • 3/26/2024 12:00:00 AM

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Switchboard Operator - PRN
  • Fauquier Health
  • Warrenton, VA
  • The Switchboard Operator operates the telephone switchboard and routes calls to appropriate personnel per protocol. Anno...
  • 3/25/2024 12:00:00 AM

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Senior Network Engineer
  • Leidos
  • Columbia, MD
  • Description Are you ready to work on projects that can potentially change the world? Join us at Leidos, where your most ...
  • 3/20/2024 12:00:00 AM

Income Estimation for Switchboard Operator, Sr. jobs
$38,189 to $50,152