Switchboard Operator jobs in the United States
Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Switchboard Operator jobs
- Switchboard - Part Time - 24 Hours - Rotating - Henry Ford Health - Careers Careers
-
Wyandotte, MI
PART_TIME
-
Part Time Benefit Eligible
Shift: Rotating
GENERAL SUMMARY:
Communication operators answer all incoming telephone internal and external calls for multi-site business units for physicians, nurses and patients. Operators prioritize and route communications to the proper destinations via appropriate device, land line, cell text, etc. Provide medical communication via physicians preferred method of contact. Responsibilities include but are not limited; Page physicians, Medical Staff Leadership. Activate mission critical emergency codes, traumas, Cath Lab, OR on call teams, Stroke Alerts etc. Monitor all alarms, dispatch to Security/Police Authority.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Perform high phone volume processing in an accurate and rapid manner for multiple site business units for which processes and procedures vary.
- Answer and route calls for the Service Response Center.
- Page physicians and facilitate patron communications as required.
- Provide messaging for medical staff and departments as directed.
- Including multi-channel activity from physicians, patients and other customers to assure customer satisfaction regarding medical consultation, general information, physician discharge, physician communication etc., as requested.
- Serves as a backup resource for device/system failures for multi-site business units.
- Coordinate and launch emergency activations of emergency procedures and 1st responder teams.
- Manage the consult communication process.
EDUCATION/EXPERIENCE REQUIRED:
- High School Diploma, PC Advanced skills, College course work in medical terminology and communications software applications preferred.
CERTIFICATIONS/LICENSURES REQUIRED:
- 1 to 2 year's experience in high volume communications system, emergency dispatch and competency with medical terminology, preferably in a multi-site healthcare environment.
Additional Information - 1 Month Ago
- Reardon Associates
-
Nashua, NH
FULL_TIME
- Nashua, NH Switchboard Operator Reports to the Director, Network Services Pay$18/Hr. Responsibilities Include: • Ensures timely and professional responses to incoming switchboard calls; serves as firs...
- 17 Days Ago
- CommonSpirit Health
-
Seattle, WA
OTHER
- Overview Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient ...
- 17 Days Ago
- Regional Hospital of Scranton
-
Scranton, PA
FULL_TIME
- *$1,000 SIGN ON BONUS* Regional Hospital of Scranton is hiring a Switchboard Operator! Come join our team and be a part of a culture that's dedicated to improving lives. Evenings Full Time 32 hours a ...
- 17 Days Ago
- Grand View Health
-
Sellersville, PA
FULL_TIME
- Schedule: Full Time, 7am-3:30pm, Monday-Friday Responsibilities Under general direction of the Business Office Manager, the Switchboard Operator coordinates and supervises activities in order to exped...
- 17 Days Ago
- Troy University
-
Troy, AL
FULL_TIME
- Job Summary Minimum Qualifications 1. High school diploma or equivalent 2. Ability to display a professional demeanor, courtesy, and proper telephone etiquette Preferred Qualifications 1. Customer ser...
- 18 Days Ago
Switchboard Operator jobs at Popular Companies
- Power Distributors
-
Columbus, OH
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- MW Industries, Inc.
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- Russell Tobin
-
Columbus, OH
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- 4/24/2024 12:00:00 AM
- Russell Tobin
-
Columbus, OH
- Job Description Job Description Company Overview: Join our dynamic team at Russell Tobin, a leading staffing provider de...
- 4/23/2024 12:00:00 AM
- Cass Information Systems, Inc.
-
Columbus, OH
- ** Customer Service Associate** **Job Category****:** Administrative/Support **Requisition Number****:** CUSTO01054 Show...
- 4/23/2024 12:00:00 AM
- Manpower USA
-
Columbus, OH
- Customer Service Representative Our client in Columbus, OH is looking for hardworking, motivated talent to join their te...
- 4/22/2024 12:00:00 AM