Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Job Title: Switchboard Operator
Location:Tulsa, OK
Position Overview: We are looking for a skilled Switchboard Operator to manage a telecommunications system and serve as the first point of contact for incoming calls. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle multiple tasks efficiently.
Responsibilities:
Requirements:
High school diploma or equivalent.
Previous experience as a switchboard operator or in a similar role preferred.
Excellent verbal communication skills and a pleasant phone manner.
Ability to multitask and prioritize tasks effectively.
Proficiency in operating switchboard equipment and basic office software.
Strong attention to detail and accuracy.
Ability to work independently with minimal supervision.
Professionalism and reliability.
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