Switchboard Operator jobs in Michigan

Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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PBX Operator - Switchboard - Part Time - 24 Hours - Rotating
  • Switchboard - Part Time - 24 Hours - Rotating - Henry Ford Health - Careers Careers
  • Wyandotte, MI PART_TIME
  • Part Time Benefit Eligible

    Shift: Rotating

    GENERAL SUMMARY:

    Communication operators answer all incoming telephone internal and external calls for multi-site business units for physicians, nurses and patients. Operators prioritize and route communications to the proper destinations via appropriate device, land line, cell text, etc. Provide medical communication via physicians preferred method of contact. Responsibilities include but are not limited; Page physicians, Medical Staff Leadership. Activate mission critical emergency codes, traumas, Cath Lab, OR on call teams, Stroke Alerts etc. Monitor all alarms, dispatch to Security/Police Authority.

    PRINCIPLE DUTIES AND RESPONSIBILITIES:

    • Perform high phone volume processing in an accurate and rapid manner for multiple site business units for which processes and procedures vary.
    • Answer and route calls for the Service Response Center.
    • Page physicians and facilitate patron communications as required.
    • Provide messaging for medical staff and departments as directed.
    • Including multi-channel activity from physicians, patients and other customers to assure customer satisfaction regarding medical consultation, general information, physician discharge, physician communication etc., as requested.
    • Serves as a backup resource for device/system failures for multi-site business units.
    • Coordinate and launch emergency activations of emergency procedures and 1st responder teams.
    • Manage the consult communication process.

    EDUCATION/EXPERIENCE REQUIRED:

    • High School Diploma, PC Advanced skills, College course work in medical terminology and communications software applications preferred.

    CERTIFICATIONS/LICENSURES REQUIRED:

    • 1 to 2 year's experience in high volume communications system, emergency dispatch and competency with medical terminology, preferably in a multi-site healthcare environment.
    Additional Information
  • 8 Days Ago

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Switchboard Operator
  • McLaren Lapeer Region
  • Lapeer, MI FULL_TIME
  • About Us McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in ...
  • 1 Month Ago

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Switchboard Operator
  • McLaren Health Care
  • Michigan, MI FULL_TIME
  • Position Summary:Operates the call attendant- Cisco Phone System, handles patient, physician and all other incoming calls to McLaren Lapeer Region. Monitors the alarms and answers the emergency phone ...
  • 1 Month Ago

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Switchboard Operator (PRN)
  • OSF HealthCare
  • Escanaba, MI OTHER
  • OverviewExpected pay for this position is $15.07/hour. POSITION SUMMARY: The Switchboard Operator responds to all internal and external switchboard calls in a timely, courteous and positive manner; fo...
  • 3 Days Ago

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Switchboard Operator - Welcome Center
  • McLaren Health Care
  • Michigan, MI FULL_TIME
  • Additional Information Schedule: Per Diem Requisition ID: 24001929 Daily Work Times: 11 pm to 6:30 am Hours Per Pay Period: 0 On Call: No Weekends: Yes
  • 8 Days Ago

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Owner operator truck
  • Truck Warrior- Owner Operator
  • Kalamazoo, MI FULL_TIME
  • Now Hiring Owner Operator CDL-A Truck Drivers! Looking for Owner Operator opportunities? Benefits For Most Owner Operators : Set Your Own Schedule Great Pay Flexible Routes Owner Operator Truck Driver...
  • 3 Days Ago

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Switchboard Operator
  • Confluence Health
  • Wenatchee, WA
  • Salary Range: $16.28 - $26.12 Overview: Located in the heart of Washington, we enjoy open skies, snow-capped mountains, ...
  • 3/28/2024 12:00:00 AM

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Switchboard Operator
  • MaineHealth
  • Belfast, ME
  • Summary This is a per diem - as needed position. Your Role: Whether it is a concern with billing, a need for directions ...
  • 3/27/2024 12:00:00 AM

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Switchboard Operator
  • Emerson Hospital
  • Concord, MA
  • Switchboard Operator Job Ref: 28953 Category: Clerical & Administrative Support Location: Emerson Hospital, 133 Old Road...
  • 3/27/2024 12:00:00 AM

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Switchboard Operator
  • Advocate Health
  • Park Ridge, IL
  • Major Responsibilities: Receives and processes incoming and outgoing calls for the Communications department. 1)Answers,...
  • 3/27/2024 12:00:00 AM

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Switchboard Operator
  • Ohio State University Wexner Medical Center
  • Columbus, OH
  • Scope of Position Serves as the primary contact person for all of OSUMC healthcare network which functions as a centrali...
  • 3/27/2024 12:00:00 AM

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Switchboard Operator
  • Conemaugh Memorial Medical Center
  • Johnstown, PA
  • Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you ca...
  • 3/25/2024 12:00:00 AM

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Switchboard Operator - PRN
  • Fauquier Health
  • Warrenton, VA
  • The Switchboard Operator operates the telephone switchboard and routes calls to appropriate personnel per protocol. Anno...
  • 3/25/2024 12:00:00 AM

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Phone/Switchboard Operator
  • AccorHotel
  • Seattle, WA
  • Company Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the...
  • 3/25/2024 12:00:00 AM

Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th parallel north runs through the state—marked by highway signs and the Polar-Equator Trail—along a line including Mission Point Light near Traverse City, the towns of Gaylord and Alpena in the Lower Peninsula and Menominee in the Upper Peninsula. With the exception of two small areas that are drained by the Mississippi River by way of the Wisconsin River in the Upper Peninsula and by way of the Kankakee-Illinois River in the Lower Peninsula, Michigan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Switchboard Operator jobs
$35,039 to $42,226