SURVEILLANCE SUPERVISOR implements policies and procedures for the surveillance department. Ensures compliance with gaming requirements set by state gaming authority and local law enforcement. Being a SURVEILLANCE SUPERVISOR supervises and evaluates surveillance employees. Safeguards the assets of the organization. Additionally, SURVEILLANCE SUPERVISOR reports improper activity or disturbances to security team for further investigation. May require an associate degree or its equivalent. Typically reports to a manager. The SURVEILLANCE SUPERVISOR supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a SURVEILLANCE SUPERVISOR typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
We're Hiring! At Dräger, it is our passion and dedication to protect, support and save lives. Our dedication to life naturally extends to the quality of our employees’ lives.
They are the essence of our company, and without them, we would not be what we are today a world leader in medical and safety technology.
We are searching for people who want to join us in building Technology for Life .
This role is based out of our beautiful Andover, MA facility which offers many benefits including an on-site fitness center with yoga and fitness training classes, on-site game rooms, full-service café, free parking and more.
Andover supports the design and assembly of our patient monitoring products.
In this role :
As an Independent Quality and Regulatory Professional, this will require minimal direction / oversight and responsibility for all facets of Post Market Surveillance activities.
This position will be responsible to ensure successful compliance execution of post-market processes and eagerly contribute to the continued development and improvement to the Complaint Handling Process.
Represents Post Market Surveillance function during FDA Inspections (QSIT and / or For Cause), ISO Notified Body audits, Competent Authority and customer audits, and internal audits.
Corresponds with Regulatory Agencies to ensure compliance. Acts as a mentor to junior staff / engineers. Ensures applicable, local, country, and international regulatory requirements are met.
Supports field safety corrective actions / recalls, as required.
Provides oversight to the team with respect to vigilance reporting with FDA, EU MDR, CMDR, MDSAP and others. Foster and amplify post-market surveillance and compliance awareness within DMSI.
Review and summarize the results of Quality CAPA and HHE investigations. Works closely with Sales and Service to solve customer issues.
Support health hazard analyses / risk assessments as applicable.
Identifies and proposes strategies around technical problems affecting their work and team
Performs other duties as needed and assigned.
Education :
Bachelor’s degree in a technical discipline or the equivalent in education, training and related experience.
Related Experience :
Special Competencies or Certifications :
Ability to engage and manage multi-level and multi-discipline project work teams to coordinate activities related to complaint investigation and closure.
Strong influencing and negotiation skills at all levels. Effective communication (written, verbal, presentation), teamwork and leadership skills.
Ability to perform job duties by demonstrating initiative and operating autonomously.
Work Environment / Conditions :
Draeger has several sites located across North America as well as field-based sales and service positions. Our North America headquarters is located in Telford, PA just north of Philadelphia.
We also have US sites in Andover, MA, and Houston, TX. Our Canada site is located in Mississauga, Ontario.
The design, development and manufacturing of Draeger’s Patient Monitoring product line takes place in our Andover, Massachusetts location.
EEO is the Law
Draeger is an Equal Opportunity Employer. To learn more :
From hospitals to fire departments to industrial customers, people around the world rely on our products : cutting-edge technology that combines real engineering with the digital future.
With over years of experience, passion and the bold ideas of more than 16, employees, we are committed to turning technology into technology for life .
Benefits
Dräger is responsible for life. The lives of our employees are especially important to us, therefore, Dräger believes in fostering a culture that places the focus on employee health & wellbeing, both in the office and at home.
We offer a generous benefits package that includes, comprehensive medical, dental & vision coverage, paid time off starting at 4 weeks per year, tuition reimbursement, k match, wellness and employee support programs, life insurance and more!
What we offer
Health Insurance; Retirement savings; Health center and gym
Last updated : 2024-04-23
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