Surveillance Operations Manager jobs in Yuma, AZ

Surveillance Operations Manager manages and directs the surveillance department. Organizes routine random surveillances and audits surveillance as required. Being a Surveillance Operations Manager ensures compliance with gaming requirements set by state gaming authority and local law enforcement. Works with security team to resolve problems and disturbances. Additionally, Surveillance Operations Manager may require an associate degree or equivalent. Typically reports to a director. The Surveillance Operations Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Surveillance Operations Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Manager, Security and Surveillance
  • BetMGM LLC
  • Phoenix, AZ FULL_TIME
  • Manager, Security and Surveillance
    Arizona Retail Sportsbook

    About Us

    We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

    We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together.

    We were recognized as one of Glassdoor’s “Best Places to Work”.

    About the Role

    The Manager, Security and Surveillance will manage all BetMGM security and surveillance operations and teams at the specified location. This position will provide mentorship and guidance while ensuring all Company policies and procedures are being followed. The person in this role will maintain and assist with the security strategy for BetMGM’s assets at the specified property. If you are someone with a keen attention to detail, enjoys strategic forward planning, and has a knowledge of multi-dimensional security and surveillance needs, we look forward to your application today.
     
    Responsibilities
    • Manage all security-related operational matters of the property and its events. This includes managing line-level security employees and providing effective leadership and guidance during any major crisis/incidents
    • Manage all surveillance-related operational matters of the property and its events. This includes managing line-level surveillance employees and providing effective leadership and guidance during any major crisis/incidents
    • Support leadership with the implementation and execution of strategic goals to deliver guest service using feedback and data with a proactive approach; manage the delivery and measurement of guest service consistent with the property's core service standards
    • Provide ongoing safety and security assessments of the assigned property. Including but not limited to supporting ongoing yearly training efforts such as active shooter, OSHA, and emergency preparedness
    • Develop an understanding all relevant local, state, and federal laws and maintain a good working relationship with local law enforcement, gaming agents, and other regulatory officials/bodies; collaborating, as needed, with local law enforcement in order to uphold law and order in the facility, maintain guest/employee safety, and respond to and handle emergency situations
    • Ensure all guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department, supervisor, or member of management, to obtain the answer to the question, or obtain assistance in resolving the concern. Own the situation until the situation is resolved, or the guest is in direct contact with the Team Member who will resolve the situation
    • Ensure policies/procedures and compliance standards are followed/maintained. Maintain knowledge of company internal controls, policies, regulations, and procedures
    • Manage Human Resources responsibilities to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company and department policies, and legal requirements
    • Perform other job-related duties as requested
    • Ensure proper reporting and communication between surveillance and security as it pertains to incident reports and local Lottery regulations
    • Maintain key controls and issuance of employee badges and permits
    • Maintain oversight of the safety and security function at the assigned property
    • Ensure public and employee safety
    • Own the incident and illness reporting procedure for public and employees
    • Ensure compliance with OSHA and other regulatory safety and security agencies  
    Essential Functions
    • Must be able to stand or sit and operate computers and other technological devices for extended periods of time
    Qualifications  
    • Bachelor’s degree required.
    • 7 years of security and or surveillance operations, government, or private industry experience in the security/surveillance field, including previous experience preparing risk assessments, operational security plans, conducting security reviews, and/or after-action reports.
    • Knowledge of OSHA and other environmental entities.
    • Degree in criminal law/justice, business administration, or related a field, or equivalent education and work experience.
    • Previous leadership experience in a similar or related setting.
    • Previous experience working in a similar setting.
    • Bilingual, English as the primary or secondary language, a plus.
    • Ability to communicate effectively in English, in both oral and written forms.
    • Ability to effectively manage crises and work under pressure. Ability to perceive emergency and distress signals.
    • Excellent planning, time management, decision making, presentation, and organization skills to meet deadlines.
    • Working knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint).
    • Ability to demonstrate business acumen by clarifying priorities, holding others accountable and using knowledge of current property and corporate initiatives to understand and improve business results.
    • Ability to champion innovation, change and diversity by influencing and addressing resistance to change, taking appropriate risks, and recognizing initiative shown by employees.
    About Our Culture

    Building BetMGM from the ground up takes effort, energy, and teamwork, but that’s what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars:
    • Believe in Your Game – Take your shot! There’s a freedom to explore ideas usually only start-ups are lucky enough to experience.
    • Backed by the Best - With our expertise—merged with that of our world-class investors—we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined.
    • Do What’s Right - We operate with clarity and simplicity, always doing the right thing by our customers and each other, standing shoulder to shoulder every day.
    • Hustle Hard - Our combined commitment and ambition is what drives us to create some of the most innovative products in the industry.
    What We Offer

    As a valued employee, we’re committed to giving you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups and more!
     
    Gaming Compliance

    Candidate must comply with and support the company’s responsible gambling policies, procedures and initiatives.

    This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

    BetMGM LLC is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. If your experience looks a little different from what we’ve identified and you think you’ve got what it takes, we’d love to learn more about you.

    If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.
     
    Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. The position is also eligible for an annual bonus.

  • 1 Month Ago

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Office Manager / Receptionist
  • PRO EM Operations, LLC
  • Phoenix, AZ FULL_TIME
  • Job Summary: The Office Manager/ Receptionist provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls...
  • 17 Days Ago

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Household Manager
  • Hiring Manager
  • Phoenix, AZ FULL_TIME
  • We are seeking a dedicated and organized individual to join our household as a Household Manager. The ideal candidate will take charge of various tasks related to the care of our little one, manage ho...
  • 17 Days Ago

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Security Officer - Yuma
  • Surveillance Security, Inc.
  • Yuma, AZ FULL_TIME
  • Job description Surveillance Security, Inc. is a leading security company providing quality customer service and protection for 20 years. We are a growing security company with government contracts in...
  • 22 Days Ago

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Security Officer - Phoenix
  • Surveillance Security, Inc.
  • Phoenix, AZ FULL_TIME
  • ARIZONA GUARD CARD HOLDERS ONLY - NO EXCEPTIONS! ONLY GUARDS WITH NON-EXPIRED GUARD CARDS WILL BE CONSIDERED!!! Positions all across the Phoenix Metropolitan Area with our Command Center located in Gi...
  • Just Posted

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Dental Hygienist - PT/FT RDH
  • Hiring Manager
  • Phoenix, AZ PART_TIME
  • Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Health insurance Opportunity for advancement Paid time off Training & dev...
  • 11 Days Ago

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0 Surveillance Operations Manager jobs found in Yuma, AZ area

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Case Manager Full Time
  • OneDigital | Resourcing Edge
  • Yuma, AZ
  • Position Summary The Case Manager/Medical Social Worker is responsible for performing case management, utilization revie...
  • 4/19/2024 12:00:00 AM

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Security Guard
  • Harvest Preparatory Academy
  • Yuma, AZ
  • Harvest Preparatory Academy is a K-12 public charter school located in Yuma AZ and San Luis AZ. We are currently seeking...
  • 4/19/2024 12:00:00 AM

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Police Communications Officer (911 Dispatcher)
  • City of San Luis, AZ
  • San Luis, AZ
  • Salary: $20.00 Hourly Location : San Luis Police Dept. 1030 E. Union Street San Luis, AZ Job Type: Full-time Job Number:...
  • 4/19/2024 12:00:00 AM

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Teachers (FT&PT)
  • The Learning Experience
  • Yuma, AZ
  • Responsibilities Use a growth mindset to develop young minds and inspire a love of learning Create a safe, nurturing env...
  • 4/19/2024 12:00:00 AM

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Janitor & Custodian
  • Loves
  • Yuma, AZ
  • Benefits Flexible Schedule + Competitive pay (paid weekly) + Holiday pay + Medical/Dental/Vision and Life Insurance Plan...
  • 4/19/2024 12:00:00 AM

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Carpenter Worker (FT)
  • IKEA
  • Yuma, AZ
  • Responsibilities Youll help enhance the in-store customer experience by creating a strong visual impression in line with...
  • 4/19/2024 12:00:00 AM

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Security Officer
  • Precision Protective Services LLC
  • Yuma, AZ
  • Job Description Job Description Security Guard Job Summary Guards, patrols, and monitors premises to prevent theft, viol...
  • 4/17/2024 12:00:00 AM

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Immediate Openings Yuma Security Officer (Valid AZ Gd Cd Req)
  • Securitas, Inc.
  • Yuma, AZ
  • Location: Location: Immediate Openings Yuma Security Officer (Valid AZ Gd Cd Req) in Yuma, AZ at Securitas Security Serv...
  • 4/15/2024 12:00:00 AM

Yuma (Cocopah: Yuum) is a city in and the county seat of Yuma County, Arizona, United States. The city's population was 93,064 at the 2010 census, up from the 2000 census population of 77,515. Yuma is the principal city of the Yuma, Arizona, Metropolitan Statistical Area, which consists of Yuma County. According to the United States Census Bureau, the 2014 estimated population of the Yuma MSA is 203,247. More than 85,000 retirees make Yuma their winter residence. Yuma is in the state's southwest corner, in the Sonoran Desert, Yuma Desert sub-region. Yuma is near the borders of California to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Surveillance Operations Manager jobs
$76,727 to $103,022
Yuma, Arizona area prices
were up 2.2% from a year ago

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