Support Services Director - Healthcare jobs in West Virginia

Support Services Director - Healthcare oversees the health care facility's support services departments. Areas supervised may include laundry, housekeeping, food services, safety, facilities, and maintenance. Being a Support Services Director - Healthcare manages the development and administration of the provider organization's policies and procedures as they pertain to support services. Develops, implements, and administers the effective, efficient, and safe operation of nonclinical support activities. Additionally, Support Services Director - Healthcare may require a bachelor's degree. Typically reports to top management. The Support Services Director - Healthcare typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Support Services Director - Healthcare typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Guest Services Director
  • Genesis HealthCare
  • South Charleston, WV FULL_TIME
  • Genesis HealthCare is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you -- passionate, highly skilled and motivated to make a difference.

    Why Genesis?
    We improve the lives we touch through the delivery of high-quality healthcare and everyday compassion!
    *We Care Deeply about YOU! Guided by our Core Values, Code of Conduct and Ethics program, we foster a culture of care and compassion. We focus on improving the quality of care through creativity and innovation, honesty and integrity in all we do.
    *We Develop YOU! We provide career ladders, education and training opportunities so you can build a long and successful career with Genesis.
    *We Appreciate YOU! We value your contributions to the Genesis mission and vision and instill an environment of teamwork and enjoyment in working together. We recognize and celebrate our shared successes.
    *We are Committed to YOU! We know you are the vital link between Genesis, our patients and residents! We inspire you to be your best self.
    *We Protect YOU! We take great pride in meeting or exceeding CDC and CMS standards.
    The Guest Services Director ensures that our patients/residents have a positive experience, receiving the highest quality of service in a caring and compassionate atmosphere that recognizes the individuals' needs and rights.

    Position Highlights
    *Responsible for the patient/resident satisfaction scores and response rates that result from the customer satisfaction survey within the nursing center
    *Collect data and report it to the Quality Improvement Committee on patient/resident satisfaction and customer service activity within the nursing center.
    *Resolve patient/residents' concerns working with nursing center staff.
    *Train all new and existing staff in the Genesis approach to customer service and the benefits and value of involvement in Guest Services.
    *Manage the patient/customer discharge follow-up process.
    *Ensure successful transition of new patients/residents into nursing center within 48 hours of admission.
    *Confirm that all required patient/customer recreation documentation (Assessments, MDS, Care Plan, Progress Notes, etc.) is completed and up to date.
    *Establish and maintain an effective volunteer program through recruiting, screening, orienting, training, supervising, evaluating, and recognizing volunteers.
    Benefits
    *Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
    *Variable compensation plans
    *Inclusive workplace with DEI committee
    *Nursing Student Loan Debt Repayment and Tuition Assistance
    *Tuition, Travel, and Wireless Service Discounts
    *Employee Assistance Program to support mental health
    *Employee Foundation to financially assist through unforeseen hardships
    Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

    Qualifications:

    Bachelor's degree or higher is preferred. Two (2) years full-time experience in customer service/hospitality is preferred.

    Other Info

    • Position Type: Full Time
    • Pay Target: $21 - $25 / hour
    • Job City: South Charleston
    • Requisition Number: 475741
  • 22 Days Ago

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Environmental Services Director
  • Crestview Manor Healthcare Center
  • Jane Lew, WV FULL_TIME
  • CommuniCare Health Services is currently recruiting for a Full Time Environmental Services Director to oversee Maintenance operations at our Crestview Healthcare Center location. Full Time Day Shift P...
  • 15 Days Ago

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Director of Social Services
  • River Oaks Healthcare Center
  • Clarksburg, WV FULL_TIME
  • How good is your vision? How far can you see? Can you look beyond the body's limitations, beyond the constant medical needs, and see the soul inside? River Oaks Healthcare Center, a member of the Comm...
  • 19 Days Ago

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Director of Social Services
  • Crestview Manor Healthcare Center
  • Jane Lew, WV FULL_TIME
  • How good is your vision? How far can you see? Can you look beyond the body's limitations, beyond the constant medical needs, and see the soul inside? Crestview Manor Healthcare Center, a member of the...
  • 20 Days Ago

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Director of Social Services, LSW
  • Beckley Healthcare Center
  • Beckley, WV FULL_TIME
  • How good is your vision? How far can you see? Can you look beyond the body's limitations, beyond the constant medical needs, and see the soul inside? Beckley Healthcare Center, a member of the Communi...
  • 1 Day Ago

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RN Director Surgical Services
  • Connections Healthcare Staffing
  • Charleston, WV FULL_TIME
  • Our client, a large healthcare facility located about an hour from Charleston, WV, has a need for an experienced Director of Surgical Services to join their team. Candidates need to have prior managem...
  • 1 Day Ago

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Director of Healthcare Operations
  • Vip Care
  • Dallas, TX
  • Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion.Whats Your Why? Are you looki...
  • 4/24/2024 12:00:00 AM

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Director of Healthcare Operations
  • Vip Care
  • Beckley, WV
  • VIP Care Director of Healthcare Operations Dallas , Texas Apply Now Our purpose is Better Health. Specializing in primar...
  • 4/24/2024 12:00:00 AM

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Director 1, Healthcare Technology Management
  • Sodexo
  • ZANESVILLE, OH
  • Unit Description: Lifesaving technology, powered by you. Your expertise impacts the lives of others. Invest in your life...
  • 4/23/2024 12:00:00 AM

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Senior Director of Healthcare Administration
  • Butterfield Trail Village
  • Fayetteville, AR
  • Job Description Job Description Join our team at Butterfield Trail Village in Fayetteville, Arkansas, as a Full Time Sen...
  • 4/22/2024 12:00:00 AM

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Director of Healthcare Compliance - Integrity & Compliance
  • UMMC - Recruitment
  • Jackson, MS
  • Director of Healthcare Compliance - Integrity & Compliance Directs and monitors the institutional healthcare compliance ...
  • 4/22/2024 12:00:00 AM

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Sr. Director, Global Healthcare Professional Engagement
  • Kenvue
  • Skillman, NJ
  • Kenvue is currently recruiting for: Sr. Director, Global Healthcare Professional Engagement Who we are At Kenvue, we rea...
  • 4/21/2024 12:00:00 AM

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Director Development - Healthcare Network
  • Pegasus Knowledge Solutions, Inc.
  • Title : Director Development - Healthcare Provider Network Job Summary The Director of Network Development’s primary res...
  • 4/20/2024 12:00:00 AM

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Director 1, Healthcare Technology Management
  • Sodexo
  • Zanesville, OH
  • Unit Description: Lifesaving technology, powered by you. Your expertise impacts the lives of others. Invest in your life...
  • 4/20/2024 12:00:00 AM

West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part of the Middle Atlantic States. It is bordered by Pennsylvania to the north, Maryland to the east and northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 41st largest state by area, and is ranked 38th in population. The capital and largest city is Charleston. West Virginia became a state following the Wheeling Conventions of 1861, after the American Civil War had begun. Delegates from so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Support Services Director - Healthcare jobs
$136,619 to $216,369

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There are support roles, for example porter or security officer, that need few or no qualifications, besides good literacy and numeracy.
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Level 2 You are working in healthcare and have some relevant knowledge and skills, usually from a role where you've been supervised.
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