Support Services Director - Healthcare jobs in Covington, KY

Job description

If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Butterfly Support Services is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization.

Program Overview

We provide an array of quality mental health services to individuals, couples, families, and adolescents. Our multidisciplinary staff provide quality treatment of anxiety disorders, grief and loss, mood disorders, PTSD, behavioral disorders, conduct problems in children and teens as well as stress management, and many other mental health issues. These services are provided in a positive, respectful and non-judgmental setting to people of all ages, lifestyles and backgrounds

Position Overview

• The Program Manger is responsible for the overall direction, coordination, and evaluation of staff.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Provide support and assistance as needed to team.
• Responsibilities include recruiting, training employees, planning, assigning, and directing work; appraising performance and other essential duties.
• Ability to be on-call 24/7 to provide support to staff and provides crisis intervention as needed.
• Provides direction to Quality Mental Health Specialists based on the treatment model which includes weekly management of the group supervision process by direct case review, oversees the treatment planning process, case management and case progress. Attends consultation and follows up on recommendations.
• Provides support to help manage case managers duties and responsibilities. Provides case coverage as needed.
• Reviews and approves in a timely manner clinical and organizational documentation (i.e. mileage, timecards etc.) completed by their direct reports for the purpose of quality assurance and performance improvement.
• Payroll and HR duties
• Recommend, monitor and enforce administrative policies and procedures while maintaining quality and productivity.
• Office management
• Develop administrative operations budget information and monitor staff hours utilization and program expenditures.
• Maintain a small caseload of clients
• Perform other duties as assigned.

Can I see myself here?

We have found that our staff succeed when they:

• Are passionate about social services and dedicated to helping youth and families?
• Value feedback and accountability?
• Are independent thinkers and enjoy working autonomously?
• Are results and detailed oriented?
• Have a sense of humor and find creative ways to implement ideas?
• Value a strength-based treatment approach?
• Can change priorities quickly?
• Are looking for more than just a job?

Skills:

• Strong program management skills, including the ability to plan, organize, and execute projects effectively.
• Proficient in budgeting and financial management to ensure efficient use of resources.
• Excellent administrative skills, including record keeping, documentation, and reporting.
• Knowledge of behavioral health principles and practices to effectively address the needs of program participants.
• Experience in program development, including designing new initiatives and expanding existing programs.
• Familiarity with working with people with behavioral health concerns or similar populations
• Background in social work or related field is preferred.
• Strong supervisory skills to effectively lead a team of staff members.
• Exceptional relationship management skills to collaborate with stakeholders and build partnerships.

Requirements:

• Bachelor's degree. Degree in social work, counseling, marriage and family therapy or clinical psychology preferred.
• Proven experience as program director or other managerial position
• Thorough understanding of project/program management techniques and methods
• Excellent Knowledge of performance evaluation techniques and key metrics
• Outstanding knowledge of data analysis, reporting and budgeting
• Working knowledge of MS office and program management software
• A business acumen with a strategic ability
• Excellent organizational and leadership skills
• An analytical mindset with great problem-solving abilities
• Excellent communication skills
• Clinical licensure is preferred (LSW, LISW, LPC, LPCC)
• Applicants must have a valid driver’s license, a personal vehicle to use for work purposes and auto insurance.