Strategic Planning Manager jobs in Massachusetts

Essential Functions: 

• Communicates timely and effective outreach with government agencies, state and municipal leaders, the public, and other relevant stakeholders, working closely with regulatory and governmental affairs and media relations colleagues to maintain a favorable corporate image.
• This position manages outreach for key communities impacted by strategic projects to ensure the company is best positioned to accomplish its outreach goals and support advancement of such projects through development.
• Serves as liaison for Corporate Relations & Corporate Communications ensuring all communications are effectively and timely conveyed.
• Addresses local concerns through active participation in civic organizations (i.e. chambers of commerce, economic development boards, community groups and public safety agencies).
• Establishes and maintains liaison with elected and appointed officials.  Coordinate and lead meetings with key stakeholders as needed to provide project plan updates.
• Ensure all field personnel understand the high sensitivity of strategic projects, the need to communicate a positive, responsible image as a cooperative community partner, and a credible company concerned about the customers.
• Maintains relationships with local governments, community and business leaders within assigned area to position Eversource as an active, visible and reliable corporate presence in the region.
• Promotes a positive Company image through the establishment of an effective information system.
• Serve as the primary point of contact (24/7) for any municipal concerns with strategic projects.
• Conceive and implement plans and strategies; make effective presentations; build partnerships with diverse interest groups and communicate effectively with all organizational levels as well as to external organizations.
• Represent our company with all constituents, leaders and communities impacted by strategic projects, developing and nurturing timely two-way communication to expedite issue identification and resolution.
• Evaluates state and local government policy changes, elections, city and town ordinances, board and council activities and serve as liaison with Eversource colleagues to ensure timely awareness and participation.
• Provide strategic guidance to internal business partners on state and local political activities.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Education:                           

• Bachelor’s degree in communications, journalism, public relations or equivalent in combined education and experience.

Experience:                               

• Minimum of ten years of experience or equivalent in communications, community and public relations or public affairs management.  Involvement with non-profit organizations and issues helpful.

Working Conditions:

• Must be available to work emergency storm assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Mental Aspects:

• Models highly effective verbal, written, interpersonal, presentation, facilitation and project management skills.

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Cascade and translate strategies into action plans.
• Communicate goals and priorities (company, department, team); ensure line of sight
• Drive accountability/monitor progress
•  Communicate, communicate, communicate

Build Trusting Relationships

• Role model honesty and integrity in all communication and actions
• Balance “getting results” with concern for individual needs
• Have honest dialogue with employees; get to know them
• Track commitments and follow-up

Manage and Develop People

• Create individual development plans with direct reports
• Set realistic performance objectives
• Give ongoing, honest feedback; coach for success
• Differentiate performance and provide rewards and recognition

Foster Teamwork and Cross-functional Collaboration

• Surface and address competing goals
• Encourage cooperation/remove obstacles between functions
• Conduct teambuilding/development processes
• Encourage collaboration
• Guide team in translating organizational goals into day-to-day work

Create a Diverse, Inclusive Workforce

• Involve employees/seek input in decision making, on continuous improvement ideas and change
• Diversify staff, where possible, in hiring/promotions
• Seek opportunities to utilize diverse suppliers

Lead Change

• Exhibit a “can-do” attitude to successfully develop and implement changes in strategy, priorities and work processes
• Respond positively to new demands or circumstances
• Act optimistically to influence others to embrace change

Focus on the Customer

• Ensure that we have processes in place to deliver on our customer promise and provide superior customer service
• Be a role model for the business on delivering superior customer service

Worker Type:

Number of Openings:

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.