Strategic Planning Manager manages the analytical and research activities supporting an organization's strategic, short-term, and long-range goal planning function. Oversees data collection and conducts organizational reviews to identify the business's strengths and weaknesses and evaluate operational effectiveness. Being a Strategic Planning Manager leads the research of emerging trends, expansion opportunities, competitive threats, and the viability of outside business partners. Develops recommendations for internal business process improvement. Additionally, Strategic Planning Manager designs and executes methods to track and measure organizational performance data to use for planning. Requires a bachelor's degree. Typically reports to a director. The Strategic Planning Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Strategic Planning Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
We integrate technology with business to grow revenue, save time, and improve the bottom line. Because we value and care for one another, we foster a culture to pursue career ambitions yet understand that we achieve more together than we can as individuals. We attract accomplished professionals to provide superior client care and outstanding business results. Together, we create our future.
The Technology Alignment Manager serves as Omni’s “eyes and ears” with assigned managed service clients, enabling our vCIOs/advisors to deliver high-level strategic counsel and recommendations. In addition, he/she is responsible for supporting and/or resolving help desk tickets and contributing to technical service projects as assigned. Services are delivered both on-site and virtually depending on the task or issue at hand.
1. Deliver proactive services to assigned clients. This includes but is not limited to:
2. Develop and maintain technical knowledge of assigned clients’ environment including how they use technology. This includes but is not limited to
3. Contribute to the triaging and resolution of help desk tickets as needed, regardless of TAM assignment.
4. Adhere to – and when possible, contribute new thinking to – Omni policies, procedures, and best practices.
5. Diagnose and resolve both emergency and chronic problems related to availability, security, performance, connectivity, and overall functionality.
6. Design, implement, manage, and support client projects, seeing them through completion. Projects may include:
7. Other duties and projects as assigned.
Familiarity of Products Preferred:
NO PHONE CALLS PLEASE
Equal Opportunity Employer
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