Strategic Planning Manager manages the analytical and research activities supporting an organization's strategic, short-term, and long-range goal planning function. Oversees data collection and conducts organizational reviews to identify the business's strengths and weaknesses and evaluate operational effectiveness. Being a Strategic Planning Manager leads the research of emerging trends, expansion opportunities, competitive threats, and the viability of outside business partners. Develops recommendations for internal business process improvement. Additionally, Strategic Planning Manager designs and executes methods to track and measure organizational performance data to use for planning. Requires a bachelor's degree. Typically reports to a director. The Strategic Planning Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Strategic Planning Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Brookwood Recruitment has an exciting opportunity for a collaborative Planning and Customer Service Manager to join our client's inclusive team in East Providence.
This full-time Planning and Customer Service Manager role offers an attractive salary and benefits, along with the opportunity to be part of a positive and diverse workplace culture.
As a Planning and Customer Service Manager, you will communicate with OEM, Tier1, and Tier2 customers to understand business needs and plan and organize tasks to serve customers.
You will also investigate, identify the root cause, and establish corrective actions to ensure future success.
Work with the Supply Chain Manager to establish and monitor department goals and objectives
When goals / objectives are not being met, investigate, identify the root cause, and establish corrective actions to ensure future success
Apply experience and knowledge related to the essential functions of Planning, Procurement, and Customer Service to improve the overall service, efficiency, and effectiveness in these areas to meet business needs
Coordinate production planning and procurement of materials to enable seamless manufacturing of products that meet the business and customer’s needs.
To apply for this Planning and Customer Service Manager position, you will require :
A Bachelor's Degree and 5 to 7 years of experience in a related Customer Service or Planning position in a manufacturing company
Successfully complete a 90-day probationary period
3 to 5 years of supervisory experience
Effective communication skills, both oral and written
Organized and attentive to detail
In return for your dedication, collaboration, and commitment, you'll receive a generous salary and benefits package, joining a welcoming and inclusive culture.
If this full-time Planning and Customer Service Manager job in East Providence motivates and inspires you, please get in touch with Brookwood Recruitment US today.
We'd love to help you get your next role.
Brookwood has a consultative and inclusive approach to business. We take time to understand our client’s needs, structure and culture to enable a fully tailored service that delivers time and time again.
Last updated : 2024-04-24
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