Strategic Planning Director jobs in Fullerton, CA

Strategic Marketing, Inc is a sales and customer acquisitions firm with a reputation as an indisputable leader for companies that aim to penetrate markets locally and nationally. We go the extra mile to create and execute sales strategies. The sales team generates leads, establishes a plan of action, and executes it. Our clients maximize their promotions and services by using our Customer Service and Sales Manager team to grow the customer acquisition base.

We are searching for a motivated Customer Service and Sales Manager to join our sales team! The Customer Service and Sales Manager will work on behalf of our award-winning clients, which is one of the world’s leading providers of technology and communications services. The Customer Service and Sales Manager will build relationships with potential customers to discover their needs by providing an individualized customer service experience. This will ensure that our customers are getting the best cutting-edge products and services they need. The Customer Service and Sales Manager will actively seek out and engage with both existing and new customer prospects directly. The Customer Service and Sales Manager must be responsible, dependable, assertive, goal-driven, and have a desire for long-term personal and professional growth. To be successful in this role, you must have the ability to negotiate and build relationships.

Customer Service and Sales Manager Responsibilities:

• Present, promote, and provide existing and potential customers with rapid wireless internet product/service knowledge and solutions that will suit their needs
• Develop basic presentations, quotes, and proposals for individual customers as needed
• Generate sales by establishing, developing, and maintaining positive business and customer relationships
• Accelerate the resolution of customer problems and complaints to maximize customer satisfaction
• Analyze the territory’s potential, track sales, and status reports to achieve agreed upon sales targets
• Provide reports to management on customer needs, problems, and interests
• Evaluate all competitors’ activities including new product launches or price reductions
   

Customer Service and Sales Manager Requirements:

• 1-3 years work experience in a customer service, sales, or leadership role is preferred but not required
• Ability to effectively communicate with customers, sales personnel, managers, and coworkers 
• Above average work ethic, high energy and engaging attitude 
• Highly motivated and target driven 
• Excellent, interpersonal, selling, and negotiation skills  
• Travel within a 20-mile radius to assigned territories 

TRAITS WE ARE LOOKING FOR: 

• Student mentality 
• Strong work ethic
• Relationship building
• Persuasiveness
• Time management 
• Self-starter
• Critical thinking
• Collaboration
• Public speaking
• Adaptability
• Sociable
• Goal-oriented
• Solution oriented 
•  Positive attitude

BENEFITS OF WORKING WITH US: 

• Company culture and support 
• Coaching and Training 
• In house progression and growth opportunities
• Holidays off 
• Company vacations
   

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